CrowdHealth Reviews 

1,135
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 675 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated care advocates for their helpful guidance, noting that support staff are responsive, warm, and make medical billing simple. People appreciate saving significantly on monthly premiums compared to traditional insurance while enjoying completely flexible choices for doctors and wellness visits. However, some customers also noted that negotiating medical bills can take several months, occasionally leading to communication delays or billing frustrations. Some reviewers were not happy with occasional confusions regarding policy details, fine print restrictions, or navigating telehealth services. Consumers mentioned that navigating the alternative model requires a little more effort or adjustment than traditional systems.

What people talk about most

Service

Clients share positive opinions on service, highlighting how easy it is to set up plans and receive... See more

Customer service

Consumers find customer service to be positive, highlighting prompt and helpful support from dedicated care... See more

User experience

People report positive experiences with user_experience, highlighting that the platform is smooth and... See more

Price

Customers report deep appreciation for the financial savings and fair prices compared to traditional health... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I joined Crowdhealth a few months ago. I love that I have a customer care specialist I can contact via text with any questions - it's personal and warm, not bureaucratic. When asked, they have provide... See more

Rated 5 out of 5 stars

CrowdHealth makes the “no health insurance “ world less concerning. It is easy to submit medical bills for crowd funding; easy to help others with their medical bills; easy to understand all the aroun... See more

Rated 5 out of 5 stars

Unlike with traditional insurance I’ve had where it’s often hard to speak with a person about a bill of health care, our Care Advocate through CrowdHealth answers my questions quickly and throughly.... See more

Rated 5 out of 5 stars

Crowdhealth has been, so far, exactly as advertised. I had my first health event this spring and my first bills beyond my member commitment were promptly reimbursed. I am learning a lot about my cho... See more


Company details

  1. #4 of 67 best companies in Wellness Program

Written by the company

We provide you the tools to escape the tyranny of health insurance. 🧡 Fund humans, not health insurance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(1,135)

673 reviews in the last 12 months

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Rated 5 out of 5 stars

The easiest process

The easiest process, extremely helpful ambassadors that are extremely responsive! They sent me a giftcard for meals when I broke my ankle, and a hilarious mug that said "I do my own stunts"! We are talking about an "insurance" company! That is next level customer service!

June 12, 2026
Rated 5 out of 5 stars

Crowd Health is outstanding

Crowd Health is always transparent, quick to respond, and very generous in their kindness and care towards cost control for health services. Amazing, cost effective option for medical needs. I'd much rather work with the wonderful people at crowd health who have a mission, vs the lack of care and attention given by insurance companies, where you're just a number to them.

June 8, 2026
Rated 5 out of 5 stars

CrowdHealth is the best thing that's happened to my health care.

I have nothing negative to say about CrowdHealth. I've been a member of the crowd for a year and a half. In that time, I've been able to get medical services for a lot less money and headache paying directly than going through insurance. I've also been promptly reimbursed by CrowdHealth for eligible expenses. It has been just as was advertised and I've recommended CrowdHealth to several friends. It's a wonderful alternative to paying for insurance that barely covers anything.

June 8, 2026
Rated 5 out of 5 stars

Better care, and more affordable

They are so simple in their user experience. I was with medi-share before and they weren't as easy to understand or get the help I needed.
I'm also get more covered than what I was getting covered with Medi-share. So far I've got no complaints with Crowd Health!! I'd recommend it! (I've been with them for several months now)

June 12, 2026
Rated 5 out of 5 stars

Love CrowdHealth!

Customer service have been so great to communicate with. App is so easy to navigate. And overall I’ve had the best experience. Would 100% recommend CrowdHealth to everyone and have been! Thanks guys!

June 5, 2026
Rated 5 out of 5 stars

Loving it and never looking back!

We joined the Crowd in April and are loving it! Our care advocate, Brie, is amazing and answers all of our questions and helps us navigate finding care and submitting bills for events. We would personally give her 1000 ⭐️ for how helpful she has been.

June 12, 2026
Rated 5 out of 5 stars

10/10 experience!

We've been members for over 3 years and switching to CrowdHealth has been the best decision we have made for our family's health care. The best thing about this company is being able to talk to a real human VERY promptly about any medical event that you're facing. I cannot speak more highly of the customer service.

June 12, 2026
Rated 5 out of 5 stars

I just joined based on a recommendation…

I just joined based on a recommendation of a few business owners I know. I am beyond happy with the kindness, follow up and customer service experience I've had. They truly care for their members! Thank you so very much Crowd Health!

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Real life people, not just chat bots

Crowdhealth Care Advocates are actual real people who can answer questions personally - not just a chat bot or a randomized customer service agent. You get to actually have a more personal experience and relationship with the same Care Advocate who remembers your specific situation. It makes a huge difference!

May 22, 2026

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