CrowdHealth Reviews 

1,136
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 675 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated care advocates for their helpful guidance, noting that support staff are responsive, warm, and make medical billing simple. People appreciate saving significantly on monthly premiums compared to traditional insurance while enjoying completely flexible choices for doctors and wellness visits. However, some customers also noted that negotiating medical bills can take several months, occasionally leading to communication delays or billing frustrations. Some reviewers were not happy with occasional confusions regarding policy details, fine print restrictions, or navigating telehealth services. Consumers mentioned that navigating the alternative model requires a little more effort or adjustment than traditional systems.

What people talk about most

Service

Clients share positive opinions on service, highlighting how easy it is to set up plans and receive... See more

Customer service

Consumers find customer service to be positive, highlighting prompt and helpful support from dedicated care... See more

User experience

People report positive experiences with user_experience, highlighting that the platform is smooth and... See more

Price

Customers report deep appreciation for the financial savings and fair prices compared to traditional health... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I joined Crowdhealth a few months ago. I love that I have a customer care specialist I can contact via text with any questions - it's personal and warm, not bureaucratic. When asked, they have provide... See more

Rated 5 out of 5 stars

CrowdHealth makes the “no health insurance “ world less concerning. It is easy to submit medical bills for crowd funding; easy to help others with their medical bills; easy to understand all the aroun... See more

Rated 5 out of 5 stars

Unlike with traditional insurance I’ve had where it’s often hard to speak with a person about a bill of health care, our Care Advocate through CrowdHealth answers my questions quickly and throughly.... See more

Rated 5 out of 5 stars

Crowdhealth has been, so far, exactly as advertised. I had my first health event this spring and my first bills beyond my member commitment were promptly reimbursed. I am learning a lot about my cho... See more


Company details

  1. #4 of 67 best companies in Wellness Program

Written by the company

We provide you the tools to escape the tyranny of health insurance. 🧡 Fund humans, not health insurance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,136)

675 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It is liberating to take control of our…

It is liberating to take control of our healthcare decisions. At time it feels like we are educating providers on tying cost to health care services. Thanks to CrowdHealth for your support along the way to a new healthcare experience.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

CrowHealth - Common Sense Alternative to Health Insurance

In a world of confusing and expensive health care, finding CrowdHealth has been a Godsend! I was used to callimg a 1-800 number, sitting on hold for an hour, speaking to a rep in another country, and not knowing if I am getting the right answer. With CH, I have a dedicated advocate that I can reach easily to help me find affordable care and know what's covered. CH extends coverage as much as they can and even were gracious to cover an injury 3 days before my contract started! The member costs are fair and it is a "common sense" alternative to traditional health insurance. Thank you CrowdHealth! Our family is grateful for you.

May 29, 2026
Rated 5 out of 5 stars

I used my wellness credit for my annual…

I used my wellness credit for my annual gynecological visit and mammogram. So simple, with my own doctor and withing a couple of weeks I was credited for the visit. This never happened when I was paying thousands to insurance companies for all those years.

May 22, 2026
Rated 5 out of 5 stars

CrowdHealth is the best thing I’ve ever…

CrowdHealth is the best thing I’ve ever done. My husband told me about it a couple years ago and I was skeptical at first, but it has proven to be the best most supportive alternative to health insurance. I could’ve ever dreamed of. I’ve had two miscarriages over the last year each time they’ve sent me packages with socks and notebooks and cards with love before I even got home from the hospital. They are more than healthcare. This is the way healthcare should be.

May 29, 2026
Rated 5 out of 5 stars

Crowd Health has been amazing helping…

Crowd Health has been amazing helping me navigate a diagnosis of Trigeminal Nueralgia. It's a complicated diagnosis and treatment options are limited. They have supported my treatment decisons and been absolutely amazing. So much more care and concern than traditional insurance.

May 29, 2026
Rated 5 out of 5 stars

Responsive

Responsive, timely, straightforward. Looking into options and offering a few alternatives within a difficult situation.

May 29, 2026
Rated 5 out of 5 stars

Easy to use. Low stress.

The Crowd Health team has been prompt in answering my questions and helping me collect funding for an injury that required a trip to the emergency room. What could have been a stressful process turned out to be simple and straightforward. I am very happy with it.

May 16, 2026
Rated 5 out of 5 stars

We love crowdhealth

We love crowdhealth! They have been such a blessing to our family through every pregnancy, sickness and big event that we’ve needed them. Always so responsive, helpful and kind. We recommend them to everyone!!

May 22, 2026
Rated 5 out of 5 stars

So happy I joined the Crowd

I've not had any medical expenses in the almost one year since joining but I've loved getting to take advantage of the major discounts on Preventative tests like the gut biome testing and Calcium heart score. My yearly woman visit was covered under the allowance provided once a year. It is so nice to help others with their medical expenses knowing mind will be helped if I have any in the future. The app is easy to use and they are very prompt at reimbursement.

May 22, 2026
Rated 3 out of 5 stars

Ok, but needlessly confusing

I'm fairly happy with the service so far, but some things have been confusing. I was looking for bloodwork initially, so I was advised to do a telehealth visit. The doctor refused to give me a bloodwork order saying I should "order it myself" then crowd health said they need an order to create a voucher. This forced me to do another appointment with the doctor who finally gave me an order, but it was very confusing. There could be more connectedness between the telehealth service and the crowdhealth system. Assuming I get refunded for the second appointment I'd give 4 stars, but the three stars is just based on the perceived runaround I got in simply seeking bloodwork.

May 29, 2026
CrowdHealth logo

Reply from CrowdHealth

We are sorry this happened. This isn't the process internally and we will be looking into it. Stay tuned.

Rated 5 out of 5 stars

The idea of CrowdHealth intrigued me…

The idea of CrowdHealth intrigued me from the first time I heard about it. I just didn't want to continue to pay the exorbitant cost of traditional health insurance - with an exorbitant deductible. In January, I joined CrowdHealth hoping to never need to test it our. I injured my foot and ankle in April - CrowdHealth has done exactly as promised - paid after I met my Member Commitment. CrowdHealth customer service is excellent! I am so happy I joined.

May 29, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look