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Levity Reviews 2,063

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Many customers praise the company for its excellent customer service, highlighting quick and helpful responses, often going the extra mile with thoughtful gestures like free gifts. People frequently mention the fast delivery, with orders arriving promptly and often still frozen, along with the convenience of the subscription model and flexible delivery dates. Many users have seen consistent positive results with the product, experiencing minimal side effects and appreciating the careful dosing approach. However, some people were dissatisfied with the customer service, reporting ignored live chats, unhelpful responses, and a lack of communication regarding order status. A few other people also felt that the delivery service was problematic, with some experiencing significant delays, missing tracking information, or even not receiving their orders at all.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the product,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the top-notch and helpful... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the customer service, highlighting quick... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praise quick delivery, with... See more

Order

Consumers have ambiguous experiences with ordering. While some reviewers report quick and easy ordering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The medicine has not affected me as of yet, but am hopeful it will, soon. Communication has been great. Shipping took some time, but glad it came as quickly as it did. Some concerns with quality as it... See more

Company replied

Rated 4 out of 5 stars

Email updates, access to articles and information I gave 4 stars because I would like to see more communication with a clinician. The check-ins are static and very limited.

Company replied

Rated 5 out of 5 stars

Finally, a company that makes it affordable to continue my weight loss journey! I'd plateaued with my weight loss so I decided I truly needed help. Levity has been that help. I'm 3+ weeks into treatme... See more

Company replied

Rated 5 out of 5 stars

Hi haven't placed an order yet ans ive had an awful experience with another provider who will not refund or respond to emails as my meds have run out and no video call available for three weeks. Anyw... See more

Company replied


Company details

  1. Online Pharmacy

About Levity

Written by the company

Lose weight and keep it off.

Levity is an evidence-based, online weight loss management service.

We offer GLP1-s weight loss injections for a monthly subscription, including clinical support and ongoing weight management guidance.

In stock in the US: Mounjaro, Ozempic, WeGovy and Compounded Semaglutide (from $225/month)

In stock in the UK: Mounjaro and WeGovy.

Together, we're here to help you achieve your weight loss goals.
________________________________________

How the Levity program works

1. Take our online consultation. Based on your answers, we'll recommend you the right medication.

2. Send us proof of your BMI. Upload a photo of yourself to allow our prescribers to assess your suitability.

3. We review and issue your prescription. It's all included in the cost of our program.

4. Get your medication and start treatment. Your full membership starts. We're here with all the ongoing support you’ll need on your weight loss journey.
________________________________________

Contact Information

🇬🇧 - Email / +44 20 7046 0307

🇺🇸 - Email / +1 (855) 644-0928


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
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Rated 5 out of 5 stars

My meds are always delivered before…

My meds are always delivered before then end of my last dose. When my weight loss slowed they sent an email telling me this is normal for how long I have been on the meds. I did get sick from it but with the guided help I am no longer experiencing any symptoms! I am slowly losing weight and making better eating habits! SOOOO HAPPY!!!

October 23, 2025
Unprompted review
Levity logo

Reply from Levity

We’re so happy to hear about your positive experience and progress! It’s great to know our team’s guidance helped you through the process and that you’re seeing results. Thanks for sharing your journey — we’re cheering you on!

Rated 5 out of 5 stars

My weight loss is going great and the…

My weight loss is going great and the customer service is top tier. There is always someone available to assist with any questions or concerns.

October 22, 2025
Unprompted review
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Reply from Levity

That’s amazing to hear! We’re thrilled your weight loss journey is going so well and that our team has been able to support you along the way. Thanks for sharing your experience!

Rated 4 out of 5 stars

Access to info

Email updates, access to articles and information

I gave 4 stars because I would like to see more communication with a clinician. The check-ins are static and very limited.

October 22, 2025
Unprompted review
Levity logo

Reply from Levity

Thank you for your thoughtful feedback! We’re glad you’ve found the email updates and information helpful. We appreciate your suggestion about more clinician communication — we’re always looking for ways to improve and will share this with our team.

Rated 5 out of 5 stars

I had a dispensary issue

I had an issue with not having enough meds and they got right on it. Customer service was amazing. It was delivered in 2 days

October 13, 2025
Unprompted review
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Reply from Levity

Thank you so much for sharing your experience! We’re glad to hear our team was able to resolve the issue quickly and that you received your medication within two days. We appreciate your kind words about our customer service and look forward to continuing to support you!

Rated 2 out of 5 stars

Not sure.

Beend on it almost two months now.I haven't lost any weight. My last dose that was delivered, was two weeks late.Which caused me to have to start over. How am I gonna lose weight if I have to keep starting over each month. I don't know if i'm sure if I want to keep continuing with this shot.I've been on other shots before, and i've lost Weight in the first month.

October 13, 2025
Unprompted review
Levity logo

Reply from Levity

We appreciate you sharing your experience. We're sorry to hear about the delivery issues and that you haven't seen the results you expected. We'll investigate the delivery delays to prevent this from happening again. We will reach out to you directly shortly to provide more guidance and assistance to ensure you're fully supported on your journey.

Rated 5 out of 5 stars

The first month I lost about 10lbs

The first month I lost about 10lbs - although the weight loss has slowed have added cardio as well.

October 11, 2025
Unprompted review
Levity logo

Reply from Levity

Hello,

Thanks for sharing your journey with us! We’re so happy to hear about your progress and look forward to supporting you every step of the way.

Warm regards,
Levity

Rated 5 out of 5 stars

I have taken a GLP one in the past and…

I have taken a GLP one in the past and was extremely nauseous and violently ill. When I went with Levity, they started the dose small, even though it was daily and never experienced any nausea or vomiting. They’re there to answer questions and the shipping is fast.

October 11, 2025
Unprompted review
Levity logo

Reply from Levity

Hello,

Thank you for sharing your experience! We're glad to hear the transition to Levity has been smooth and supportive. We're always here if you need anything!

Warm regards,
Levity

Rated 5 out of 5 stars

Love this product

Love this product, I have on it for a month and two weeks, I feel great energized and most of all I have lost the first month more than 10 pounds I truly recommend Levity , best product I have tried to loss weight!

October 10, 2025
Unprompted review
Levity logo

Reply from Levity

Hello,

Thank you for the awesome review! We're so happy to hear you're feeling great and seeing results. We are delighted to be a part of your wellness journey!

Warm regards,
Levity

Rated 2 out of 5 stars

I just don’t see any change

I just don’t see any change. I use to take semaglutide and felt appetite decrease and increase in energy. I haven’t with this yet. I changed due to cost

October 10, 2025
Unprompted review
Levity logo

Reply from Levity

Thank you for sharing your experience.

We understand how important it is to feel results, especially when switching from a medication. Everyone responds differently and it can take time for the effects to become noticeable. Your feedback is valuable and we're here to support you.

Rated 4 out of 5 stars

Work up is quick to increase doses, concern with quality due to distance in shipping.

The medicine has not affected me as of yet, but am hopeful it will, soon. Communication has been great. Shipping took some time, but glad it came as quickly as it did. Some concerns with quality as it shipped from Florida and I'm in Georgia. The medicine was not inside the cool pack, but next to it.

October 9, 2025
Unprompted review
Levity logo

Reply from Levity

Hello,

Thanks for your feedback! We're glad to hear communication and delivery met your expectations. We understand your concerns and appreciate you sharing them — your input helps us improve!

Warm regards,
Levity

Rated 5 out of 5 stars

I'll admit, I was skeptical at first

Finally, a company that makes it affordable to continue my weight loss journey! I'd plateaued with my weight loss so I decided I truly needed help. Levity has been that help. I'm 3+ weeks into treatment, down 7.8 pounds, already feeling a boost in my energy levels and less pain in my joints! Levity has started to turn my journey in the right direction, and I couldn't be happier I took the chance!

October 4, 2025
Unprompted review
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Reply from Levity

We’re so happy to hear about your progress and that Levity has been a helpful part of your journey! Congratulations on your success so far — 7.8 pounds is an incredible start! We’re cheering you on as you continue reaching your goals. 💪✨

Warm regards,
Levity

Rated 1 out of 5 stars

Bad shipping

Product is good. Shipping is a joke. They’ll take your money then about 2 weeks later tell you it’s probably going to ship. Then offer $10 discount. Yes, a whole $10 discount. Be careful with what you choose

September 23, 2025
Unprompted review
Levity logo

Reply from Levity

We appreciate you bringing this to our attention. We're sorry to hear that the shipping process was not satisfactory and that you experienced a delay, we understand how frustrating delays can be. We'll review our procedures to improve our service. We appreciate your patience and your honest feedback.

Rated 5 out of 5 stars

Sign up was easy

Sign up was easy. Got medication delivered quickly. Chat was quick and efficient. No issues so far. Price very competitive

September 1, 2025
Unprompted review
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Reply from Levity

We’re glad to hear the sign-up was simple and that everything—from delivery to chat support—has been smooth for you. Thank you for highlighting the value as well!

Rated 4 out of 5 stars

Great

So far, so good. Injecting is easy. I’m looking forward to the weight loss.

September 15, 2025
Unprompted review
Levity logo

Reply from Levity

Hello,

We're happy to hear that the injection process is easy for you. We appreciate your feedback and are excited to support you on your journey!

Warm regards,
Levity

Rated 2 out of 5 stars

Maybe I miss read something or missed…

Maybe I miss read something or missed reading a part. I was not aware I had to take a shot every day. I was previously on Zepbound with 1 shot a week which is much easier to accomplish. I only lost 1/2 lb in first week.

September 15, 2025
Unprompted review
Levity logo

Reply from Levity

Hello,

I am sorry to hear about the confusion with the daily dosing, and understand you are not satisfied with the results you have experienced so far. Your satisfaction is important to us. Someone from our clinical team will be touching base with you in an email shortly to further discuss your concerns with your treatment.

We appreciate you bringing this to our attention!

Warm regards,
Levity

Rated 1 out of 5 stars

5 months for nothing!

I was on semaglutide from this company for 5 months. I didn't realize in the beginning it was "compounded " and didn't know what that meant anyway. After five months I did not lose 1 pound. Literally not one pound! Now I see a lot about compounded semaglutide not being legit. I consider this company illegitimate.

October 15, 2024
Unprompted review
Levity logo

Reply from Levity

We’re sorry to hear about your experience and truly understand your frustration. Our compounded medications are prepared by licensed pharmacies following strict quality standards, but we recognize results can vary from person to person. We’d like the chance to review your situation in detail and offer support—please reach out to our team directly so we can assist you further.

Rated 5 out of 5 stars

I am on my second week and so far so…

I am on my second week and so far so good. The process was painless and so easy I thought it was a scam. But to my surprise it was all good. My meds came fast, I was approved the same day the medication was sent out within two days of approval. The price is very affordable and I like doing the small dose daily so that I am more comfortable making sure I am not getting to much to fast. My appetite has been very low and I am able to make better choices on the food I eat. Mild side effects some hurt burn. But overall best experience from every other one I have tried. First week I lost 4 lbs and that is what I am going for is a weekly drop. Thank you

September 13, 2025
Unprompted review
Levity logo

Reply from Levity

Hello,

We're happy to hear that the process has been easy and effective for you. It's great to know the medication arrived quickly, and that you were happy with the price! We appreciate you sharing your positive experience and weight loss progress.

Warm regards,
Levity

Rated 3 out of 5 stars

I haven’t seen any difference and I am…

I haven’t seen any difference and I am on my 3rd week

August 31, 2025
Unprompted review
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Reply from Levity

Thank you for your feedback. Everyone’s experience can progress at a different pace, and we understand it can feel discouraging early on. Please don’t hesitate to reach out to our team if you’d like support or guidance as you continue your journey.

Rated 5 out of 5 stars

This really works I’ve lost 7lbs this…

This really works I’ve lost 7lbs this month and this is my first month

September 11, 2025
Unprompted review
Levity logo

Reply from Levity

Hello,

We're happy to hear that you are seeing results! Thanks for letting us know about your experience; we appreciate your feedback.

Warm regards,
Levity

Rated 5 out of 5 stars

Home Run for Levity!

I gotta say I was pretty down after I joined Levity & paid for everything THEN came to see reviews. I previously was with Alloy and had an absolutely abhorrent experience with them so I was already on high alert. I filled out Levity’s intake and told them I’m already on Liragluride so I just need to continue where I am. Following day I received the approval but noticed it stated “starter dose” so I emailed them reiterating the dose I’m currently at is 4 weeks past starter and under my breath I was getting nervous that they were going to send me the wrong dose. Their customer service responded within 24hrs and she was so nice, explained how Levity’s dosing isn’t as strong as my current one and would I be comfortable doubling my dose to continue where I was. I stated yes I’d like to continue. This exchange happened on a Thursday so I had to wait the weekend for another response, I only had enough meds to take me to Wednesday(yikes). Monday came around and she once again emailed me to let me know she put in for a new updated script and within 24hrs I had the new meds delivered and in my hands. Ice packs still cold, all the syringes and swabs I’d need, a detailed “how to & what to expect”booklet with food suggestions, blank pages to monitor my weight etc.! Levity hit it out of the park for me and I’m so grateful customer service was gentle on me and guided me through with no issues. I look forward to having them with me along on this journey to a new and improved ME!

September 9, 2025
Unprompted review
Levity logo

Reply from Levity

We appreciate you sharing your experience. We're glad our team was able to address your concerns regarding the medication dosage and ensure you received the correct prescription promptly. We wish you all the best on your journey and we're always here to help!

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