The medicine has not affected me as of yet, but am hopeful it will, soon. Communication has been great. Shipping took some time, but glad it came as quickly as it did. Some concerns with quality as it... See more
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Review summary
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Reviews shaping this summary
Email updates, access to articles and information I gave 4 stars because I would like to see more communication with a clinician. The check-ins are static and very limited.
Company replied
Finally, a company that makes it affordable to continue my weight loss journey! I'd plateaued with my weight loss so I decided I truly needed help. Levity has been that help. I'm 3+ weeks into treatme... See more
Company replied
Hi haven't placed an order yet ans ive had an awful experience with another provider who will not refund or respond to emails as my meds have run out and no video call available for three weeks. Anyw... See more
Company replied
Company details
About Levity
Written by the company
Lose weight and keep it off.
Levity is an evidence-based, online weight loss management service.
We offer GLP1-s weight loss injections for a monthly subscription, including clinical support and ongoing weight management guidance.
In stock in the US: Mounjaro, Ozempic, WeGovy and Compounded Semaglutide (from $225/month)
In stock in the UK: Mounjaro and WeGovy.
Together, we're here to help you achieve your weight loss goals.
________________________________________
How the Levity program works
1. Take our online consultation. Based on your answers, we'll recommend you the right medication.
2. Send us proof of your BMI. Upload a photo of yourself to allow our prescribers to assess your suitability.
3. We review and issue your prescription. It's all included in the cost of our program.
4.
Get your medication and start treatment. Your full membership starts. We're here with all the ongoing support you’ll need on your weight loss journey.
________________________________________
Contact Information
🇬🇧 - Email / +44 20 7046 0307
🇺🇸 - Email / +1 (855) 644-0928
Contact info
United States
- joinlevity.com
4.1
Great
2K reviews
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Quick customer service
Quick customer service. Always get an answer and have never had any issues getting medication.
April 23, 2025
Unprompted review
Reply from Levity
Hello Regina,
Thank you for taking the time to share your feedback. We’re so glad to hear that your experience has been smooth and that our customer service has been responsive and reliable.
If there’s ever anything more we can do to support you, please don’t hesitate to reach out. We're always happy to help.
Kind regards,
Levity Support Team
Reply from Levity
Hello Preston,
Thank you for taking the time to share your feedback. We're so glad to hear you're getting everything you need. We're grateful to have you with us on this journey!
If there’s ever anything more we can do to support you, please don’t hesitate to reach out. We're always happy to help.
Kind regards,
Levity Support Team
Great experience
I have had a great experience with Levity. Took a little while to get the dosage correct but they always made it right. Good customer service.
March 22, 2025
Unprompted review
Reply from Levity
Hello Pam,
Thank you for sharing your experience and for taking the time to leave a review. We're so glad to hear you've had a great experience overall and that our team was able to support you through your dosage adjustments.
If you need any further assistance, feel free to contact our customer support team at care@joinlevity.com or use the chat option on our Levity app for immediate response.
Kind regards,
Levity Support Team
The medication WORKS
The medication WORKS! I have lost 12.5 lbs in almost 4 weeks. No cravings! I eat like a very thin and fit person.
April 22, 2025
Unprompted review
Reply from Levity
Hello Mary,
Thank you for taking the time to share your feedback. We're thrilled to hear about your amazing progress—12.5 lbs in just under 4 weeks is incredible! We're cheering you on every step of the way.
If there’s ever anything more we can do to support you, please don’t hesitate to reach out. We're always happy to help.
Kind regards,
Levity Support Team
Customer service is good and they keep…
Customer service is good and they keep me updated. Unfortunately I have lost absolutely no weight since I started this program several months ago. I will most likely cancel.
April 22, 2025
Unprompted review
Reply from Levity
Hello Katy,
Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services.
We’ve reached out to you via email regarding your concerns. When you have a moment, please check your inbox as well as your spam or junk folders. If you haven’t received our message, please feel free to contact us directly.
For any further assistance, feel free to contact our customer support team at care@joinlevity.com or use the chat box on our website for immediate response. We're here to help!
Kind regards,
Levity Support Team
Reply from Levity
Hello Kelli,
Thank you for sharing your experience with us! We're so glad to hear that the ordering process has been easy and timely for you. If you need any further assistance, feel free to reach out. We're here to help!
Kind regards,
Levity Support Team
It's taken over 2 weeks to get my RX
It's taken over 2 weeks to get my RX! I've been out of meds. Not happy at all.
April 22, 2025
Unprompted review
Reply from Levity
Hello Autumn,
Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services.
We’ve reached out to you via email regarding your concerns. When you have a moment, please check your inbox as well as your spam or junk folders. If you haven’t received our message, please feel free to contact us directly.
For any further assistance, feel free to contact our customer support team at care@joinlevity.com or use the chat box on our website for immediate response. We're here to help!
Kind regards,
Levity Support Team
My shipments have always arrived on…
My shipments have always arrived on time and have never experienced any issues with the company.
April 21, 2025
Unprompted review
Reply from Levity
Hello Mary,
Thank you for taking the time to provide feedback on your experience. We're so glad to hear your shipments have arrived on time and that you've had a seamless experience with Levity.
If you ever need anything, please feel free to contact our customer support team at care@joinlevity.com or use the chat option on our Levity app for immediate response. We're here to help!
Kind regards,
Levity Support Team
It's easy to follow and keep up with.
April 21, 2025
Unprompted review
Reply from Levity
Hello Martha,
Thank you for taking the time to share your feedback and your wonderful words! We're so happy to hear that the process has been easy for you to follow and keep up with. If you ever need any further assistance, don't hesitate to reach out. We're here to help!
Kind regards,
Levity Support Team
This is working for me!
I have been consistently losing weight and inches on this medicine. I love it! I love that my hunger has diminished so much, and that it shuts off the food noise. I love that I’m never consumed with the thought of eating. I’ve been on it for 3 months and have had 1-2 days of side effects- Nauseousness. But that’s it. I do tend to feel tired more than usual but I’m ok with that, I actually chalk that up to not eating much. Thank you Levity for granting me this option to better myself!
April 21, 2025
Unprompted review
Reply from Levity
Hello Lori,
Thank you for sharing your experience and for taking the time to leave a review. We're so glad to hear that you've experienced such positive changes while on treatment. We truly appreciate your kind words and are honored to be part of your journey!
If you ever need support, feel free to reach out to our customer support team at care@joinlevity.com or use the chat option on the Levity app for the quickest response.
Kind regards,
Levity Support Team
I was charged for medication even…
I was charged for medication even though I have not received it. I feel
This is unfair and regardless of the shortage- billing should happen when the product is available to ship.
April 15, 2025
Unprompted review
Reply from Levity
Hello Janet,
Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services.
We’ve reached out to you via email regarding your concerns. When you have a moment, please check your inbox as well as your spam or junk folders. If you haven’t received our message, please feel free to contact us directly.
For any further assistance, feel free to contact our customer support team at care@joinlevity.com or use the chat box on our website for immediate response. We're here to help!
Kind regards,
Levity Support Team
Levity listened to me
Levity listened to me. They are always checking in and making sure I have all the tools, and info I need through my GLP journey.
The pricing is fair and competitive with Levity and I’m very happy I chose this company.
April 21, 2025
Unprompted review
Reply from Levity
Hello Autumn,
Thank you for sharing your experience and for taking the time to leave a review. We're so glad to hear that you’ve felt supported and informed throughout your journey. It means a lot to know that our care and pricing have made a difference for you.
If you ever need support, feel free to reach out to our customer support team at care@joinlevity.com or use the chat option on the Levity app for the quickest response.
Kind regards,
Levity Support Team
Have been waiting 3 weeks for my script…
Have been waiting 3 weeks for my script only to find out that my meds are on back order and no one changed the script. Then was told that med were called in and priority was put on the order. Three days later pharmacy had still not received a new script. Still do not have my meds.
April 21, 2025
Unprompted review
Reply from Levity
Hello Lisa,
Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services.
We’ve reached out to you via email regarding your concerns. When you have a moment, please check your inbox as well as your spam or junk folders. If you haven’t received our message, please feel free to contact us directly.
For any further assistance, feel free to contact our customer support team at care@joinlevity.com or use the chat box on our website for immediate response. We're here to help!
Kind regards,
Levity Support Team
Reply from Levity
Hello Ness,
Thank you for taking the time to share your kind feedback. We're happy you felt the process has been easy and that you have everything you need in your package. If there's ever anything else we can do to assist you, feel free to reach out. We're happy to help!
Kind regards,
Levity Support Team
APRIL 11TH YOUR PRESCRIPTION SHIPPED
APRIL 11TH YOUR PRESCRIPTION SHIPPED, THEN 15TH HAD TO CALL YOU. SAID ITEM SHIPPED. THEN 17TH APRIL STRIVE STATED ITEM SHIPS BIA USPS.
LAST PROFUCT RECIEVED WARM. NOT ACCEPTABLE!!! LYING TO CUSTOMER, WARM PRODUCT. NOW APRIL 21ST TOLD NEE PRESCTIPTION.. STILL DINT HAVE PRODUCT
April 11, 2025
Unprompted review
Reply from Levity
Hello,
Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services.
We apologize for any difficulties you’ve encountered and we’d love to assist you directly. Please reach out to our customer support team by phone at (855) 644-0928 or through the chat option on our app. We're here to help!
Kind regards,
Levity Support Team
My prescription is over two weeks late
My prescription is over two weeks late. Haven’t heard a single word from the company and o was already charged for the product. Previous months have been great but very dissatisfied at this time.
April 21, 2025
Unprompted review
Reply from Levity
Hello Brianna,
Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services.
We’ve reached out to you via email regarding your concerns. When you have a moment, please check your inbox as well as your spam or junk folders. If you haven’t received our message, please feel free to contact us directly.
For any further assistance, feel free to contact our customer support team at care@joinlevity.com or use the chat box on our website for immediate response. We're here to help!
Kind regards,
Levity Support Team
Levity is legit
Levity is legit! I signed up and got approved right away and the medication came right after. They’ve had great customer service along the way as well; when I asked a few questions they got back to me within a day. 10/10 experience with one of the lowest costs around.
April 21, 2025
Unprompted review
Reply from Levity
Hello Mel,
Thank you for taking the time to provide that fantastic feedback on your experience. We're thrilled to hear that your experience with Levity has been smooth and that our customer service has been helpful. We’re so glad to be part of your journey, and we truly appreciate your kind words!
If you ever need any further assistance, don’t hesitate to reach out. We’re here to help!
Kind regards,
Levity Support Team
Just started my second week and for…
Just started my second week and for some reason I still have food noise, not sure if that will go away with time but just a little concerned.
April 21, 2025
Unprompted review
Reply from Levity
Hello Debbie,
Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services.
It's understandable to have these concerns early in your treatment. While some patients notice a quick reduction in food noise, others may need more time as their body adjusts to the medication and dosage.
For more personalized support, please feel free to contact our customer support team at care@joinlevity.com or through our app for immediate response. We're here to help!
Kind regards,
Levity Support Team
Super responsive and smooth transactions
April 20, 2025
Unprompted review
Reply from Levity
Hello Tristine,
Thank you for taking the time to provide such great feedback! We're thrilled to hear that your experience with us has been smooth and that our team has been responsive. We truly appreciate your support.
If you ever need assistance, feel free to reach out. We're here to help!
Kind regards,
Levity Support Team
Lost 22 lbs
Since starting with levity 5 months ago, I’ve lost 24lbs. It works! Shipping is timely.
April 20, 2025
Unprompted review
Reply from Levity
Hello Susan,
Thank you for taking the time to provide feedback on your experience. e're so excited to hear about your progress—24lbs in 5 months is amazing! We're glad to know that the shipping was timely as well.
If you ever need any further assistance, feel free to reach out. We're here to support you on your journey!
Kind regards,
Levity Support Team
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