I came into this cautiously optimistic but the whole thing went surprisingly well. I did feel rushed a bit during the appointment with the doctor but appreciate that they are only 15 minutes long.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was happy to be able to schedule a visit with a provider very quickly. Though my my order processed almost immediately, I had gone out of town for three weeks and, unfortunately, the order arrived... See more
Company replied
Guidance from doctors is practical and easy to follow. Medicine arrives as scheduled and has been packaged very well. You need to put in the work to eat right and exercise regularly for optimal resul... See more
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I love that Mochi gives you guided support throughout this journey. Meeting with a doctor and registered dietitian has taken some of the anxiety away on how to navigate eating and setting up healthy h... See more
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Company details
- #31 of 63 best companies in Weight Loss Service
About Mochi Health
Written by the company
Healthcare has a history of framing weight loss as a moral failing rather than a complex health issue. Mochi Health is here to change that.
We recognize that every body is unique, and care should be, too. GLP-1 medications like semaglutide and tirzepatide have transformed weight loss. Our network of board-certified physicians and registered dietitians will support your personal journey every step of the way.
Thousands of Mochi reviews show how we're helping people reach their weight loss goals and working towards healthier lives together.
Our free online questionnaire only takes a few minutes and will let you know if Mochi Health is right for you. Check out joinmochi.com.
If you're already a Mochi Health member, leave us a review!
Mochi Health is LegitScript certified and available in all 50 U.S. states and Washington, D.C.
Contact info
United States
- joinmochi.com
4.4
Excellent
16K reviews
Asks customers to review
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Feeling heard
Feeling heard! No judgement! Solutions not blame. Wonderful conversation putting a plan in place together.
May 5, 2026
Reply from Mochi Health
We're happy to hear that you felt heard and supported. We appreciate your feedback on the collaborative plan and the non-judgmental approach. Thanks!
Five star review!
Being able to not only pick my provider, but the formulations of my medication is phenomenal! It’s so easy to make an appointment, and I didn’t have to wait long for one. My medication arrived well before the expected delivery date, and the packaging is thoughtful and cute! I appreciate how helpful my provider was in answering my questions and how in-depth the questions are surrounding my medical history.
April 22, 2026
Reply from Mochi Health
We're happy to hear that you appreciate being able to select your provider and medication formulations. It's great that scheduling was easy, your medication arrived early, and the packaging was thoughtful. We appreciate your feedback about the helpfulness of the provider and the thoroughness of the medical history questions.
Amazing experience so far!
April 29, 2026
Reply from Mochi Health
We're so glad you're having an amazing experience! Thank you for letting us know.
I just started with Mochi
I just started with Mochi. So far it has been easy to manage and they take you through the whole process.
May 5, 2026
Reply from Mochi Health
We're happy to hear that your initial experience with Mochi has been easy to manage! We appreciate you taking the time to share your positive feedback.
The doctor was friendly
The doctor was friendly, the medicine was shipped quickly after the visit
April 30, 2026
Reply from Mochi Health
We're happy to hear that the provider was friendly, and the medicine was shipped quickly after your visit! We appreciate your positive feedback.
Reply from Mochi Health
We're happy to hear that everything met your expectations. Thank you for your positive feedback; we appreciate it.
I absolutely love Mochi and highly…
I absolutely love Mochi and highly recommend them! The support from both the doctor and nutritionist has been incredible—they’re knowledgeable, responsive, and truly invested in your success.
The pharmacy team is just as great, with seamless prescription processing and reliable delivery every time. I’ve never had a single issue with getting my medication, which makes the whole experience stress-free.
Any time I’ve had questions, I’ve received prompt and helpful follow-up. It really feels like you’re supported every step of the way.
I ❤️ Mochi and can’t recommend them enough!
May 5, 2026
Reply from Mochi Health
We're happy to hear that you love our services! It's great to know that you've had such positive experiences with our knowledgeable provider, nutritionist, and pharmacy teams. We appreciate your kind words and are grateful for your recommendation.
Great tool for a healthier you.
Guidance from doctors is practical and easy to follow. Medicine arrives as scheduled and has been packaged very well. You need to put in the work to eat right and exercise regularly for optimal results. Coaches are available to help with this. Thrilled with my results.
April 30, 2026
Reply from Mochi Health
We're happy to hear that you find the guidance practical and easy to follow. We appreciate your feedback about the medicine's packaging and delivery schedule. It's great to know you're thrilled with your results!
Dr Kahn is excellent.
April 30, 2026
Reply from Mochi Health
We appreciate your feedback and are so glad you had a positive experience.
So quick and easy to start
So quick and easy to start. Dr Yap was amazing. So personable and a great listener. Thank you, Dr. Yap!
April 29, 2026
Reply from Mochi Health
We're so happy the process was quick and easy for you to start. It's great that your provider was amazing, personable, and a great listener. Thank you!
Always a great experience and Dr Visit…
Always a great experience and Dr Visit !
Great service and delivery …Huge Mochi fan
May 5, 2026
Reply from Mochi Health
We're happy you consistently have a great experience and visit! We're also glad you enjoy the service and delivery. Thank you for your feedback!
Reply from Mochi Health
We appreciate your feedback and are so glad you found our support quick, easy, and thorough.
Mochi Health is amazing and user friendly
My experience with Mochi Health has been amazing! The entire process was super easy and straightforward from start to finish. The provider I chose was incredible—very knowledgeable, attentive, and made me feel comfortable throughout.
The app itself is also really user-friendly, and the FAQ section is actually helpful and answered a lot of my questions along the way. Highly recommend!
May 5, 2026
Reply from Mochi Health
We're happy to hear that your experience with Mochi Health was amazing! It's wonderful that the process was easy and straightforward, and your provider was knowledgeable and attentive. We appreciate your feedback on the app's user-friendliness and the helpful FAQ section.
Everything was in order
April 29, 2026
Reply from Mochi Health
We're happy to hear that everything met your expectations. Thank you for your positive feedback; we appreciate it.
Do not trust this company!
I have been a customer going on three years now. They have now out of the blue switched the way you can access your meds. It has to be through their partner pharmacy that does not take insurance. They do not inform you until it's time to order your meds therefore locking you into your membership fee whereas I would have cancelled had I been informed. Mind you I have only been required to touch base with a doctor twice this entire time frame.
May 1, 2026
Unprompted review
Reply from Mochi Health
Thank you for being such a loyal member — three years means a great deal to us, and we don't take that trust lightly.
We sincerely apologize that recent changes to how medications are accessed have impacted your experience. We have made updates that limit some branded medication options, though compounded versions of these medications remain available through our shop. We understand that learning about a change like this at the time of ordering — rather than in advance — is genuinely frustrating, and we're sorry we didn't communicate that more clearly and proactively.
Your feedback about the timing of that communication is something we take seriously. Members who have been with us as long as you have deserve better than finding out at the moment it affects them most.
We'd love the opportunity to make this right and talk through your options. Please reach out to our team at (619) 648-1247 — we want to make sure you feel supported and that your care continues without unnecessary disruption.
Reply from Mochi Health
We're happy you're having a great experience! We hope our delivery meets your expectations, and we appreciate your feedback.
Getting my prescription was easy
Getting my prescription was easy. The doctor was very helpful and kind. The appointment went quick and easy. The medication arrived on time and in my mailbox. Highly recommend
April 29, 2026
Reply from Mochi Health
We're so glad getting your prescription was easy, and the doctor was helpful and kind. We appreciate you mentioning the quick appointment and on-time medication arrival.
Wonderful experience with Dr
Wonderful experience with Dr. Groover. I will definitely be seeing her again.
April 29, 2026
Reply from Mochi Health
We're happy to hear that you had a wonderful experience. We appreciate your feedback and look forward to seeing you again.
so easy to understand and the entire…
so easy to understand and the entire process went so smoothly and quick!
May 4, 2026
Reply from Mochi Health
We're happy that it was easy to understand, and the entire process was smooth and quick! Thank you for your feedback!
Actual medical care.
I liked that I had a 30 minute appointment with a doctor. We talked about my health and my health goals. I got a prescription and was able to pick it up at my pharmacy at the expected price. I have a nutritionist available and other support if I run into issues. I had tried another telehealth provider, and that experience was more like an AI interaction.
April 29, 2026
Reply from Mochi Health
We're happy to hear that you had a great experience and appreciate the time you took to share your thoughts. It's great to know that you valued the personalized attention and support we offer. We're glad our services met your expectations!
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