Form is very easy to fill in -hardest part was signing the document! Support for queries is excellent both from the join the claim site -done on what’s app and also contacted KP law for queries who we... See more
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Review summary
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Based on these reviews
Was very easy and helpful thank you and I hope that the claim is put to good use as I am very disappointed in such a data breach and worries me that I have been a coop member and the security is not... See more
Company replied
Really appreciated the help given as had to stop the application part way thru as my wife was out with the Sparks Card but was able to recommence where I had left off. Great service! 👍
Company replied
Never really give Coop claim a thought until I read details of what actually happened,soo easy to fill in claim form & see what results
Company replied
Company details
Written by the company
Join the Claim is the UK’s leading consumer hub for group legal actions. We are not a law firm. Our role is to raise awareness of corporate wrongdoing – from data breaches to unfair practices – and, where appropriate, connect potential claimants with SRA-regulated UK partner law firms running legitimate no-win, no-fee group claims. We understand that joining a group action can feel confusing or intimidating. Legal language is often complex, and the process can seem unclear. That is where we come in. With a focus on clarity and transparency, we explain potential claims in plain English, outline what they involve, and make it clear when compensation may be available. If a partner law firm is actively running a claim, we offer free online eligibility checks so you can quickly see whether you may qualify. If eligible, we can connect you directly if you decide you want to proceed. If a claim has not yet launched, you can register for updates and stay informed. We may receive a referral fee from the law firms we introduce, but we do not charge you to check your eligibility or register for updates. At its heart, Join the Claim exists to make collective justice more accessible, straightforward and easier to understand.
Contact info
United Kingdom
- info@jointheclaim.com
- jointheclaim.com
4.7
Excellent
776 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Easy to complete and straight forward
December 26, 2025
Unprompted review
Reply from Join the Claim
Hi Peter,
Thank you for your feedback!
If you ever have any questions or need support at any stage, we’re always here to help.
Best,
The Join the Claim Team
It was easy to understand and very…
It was easy to understand and very informative.
December 25, 2025
Unprompted review
Reply from Join the Claim
Hi Christopher,
Thank you for your feedback!
If you ever have any questions or need support at any stage, we’re always here to help.
Best,
The Join the Claim Team
25% of Claim Excesive.
Claim process simple, however taking 25% of the amount won from all claimants is ecessive but, typical of the financial sector not giving value for money and grabbing as much as they can.
December 25, 2025
Unprompted review
Reply from Join the Claim
Hi Paul,
Thank you for your comment. Join the Claim, as a trusted intermediary, is always looking to save the customer money.
If you need anything else, please let us know.
Many thanks, Mark
Signing using a track pad I found to be…impossible
Signing using a track pad I found to be impossible to reproduce my signature
December 25, 2025
Unprompted review
Reply from Join the Claim
Hi Rob,
Thank you for joining us. Your signature does not have to be exact.
If you need anything else, please let us know.
Many thanks, Mark
It was easy enough to understand what…
It was easy enough to understand what to go to and fill in but wording was a bit difficult to understand
December 24, 2025
Unprompted review
Reply from Join the Claim
Hi Jennifer,
Thank you for your feedback! We’re always looking for ways to improve. If you ever have any questions or need support at any stage of your claim, we’re always here to help.
Best,
The Join the Claim Team
Easy to fill in but not enough space to…
Easy to fill in but not enough space to sign
December 24, 2025
Unprompted review
Reply from Join the Claim
Hi Norma,
Thank you so much for your feedback. We are glad to hear that you found it easy to fill in, and we are sorry to hear that you don't feel like there's enough space to sign in. We'll share this with the team. If you have any questions, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
User friendly.
December 24, 2025
Unprompted review
Reply from Join the Claim
Hi Chris,
Thank you for your feedback! We’re really glad to hear that you found it user friendly. If you ever have any questions or need support at any stage of your claim, we’re always here to help.
Best,
The Join the Claim Team
I am getting lots of Spam calls since…
I am getting lots of Spam calls since the breach. Hope this can stop.
July 3, 2025
Unprompted review
Reply from Join the Claim
Hi David,
Thank you for your feedback! If you ever have any questions or need support at any stage of your claim, we’re always here to help.
Best,
The Join the Claim Team
Very easy to complete
Very easy to complete. Everything spelled out in easy language, easy to follow & no pressure
December 24, 2025
Unprompted review
Reply from Join the Claim
Hi Caroline,
Thank you so much for your feedback. We are glad to hear that you found it easy to complete. If you have any questions, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Reply from Join the Claim
Hi BB,
Thank you so much for your feedback. We are glad to hear that you found it efficient and quick. If you have any questions, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Reply from Join the Claim
Hi Ken,
Thank you so much for your feedback. If you have any questions, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Worth a Go
It was easy to answer the questions as the instructions were clear. just found it difficult to sign with the mouse.
December 23, 2025
Unprompted review
Reply from Join the Claim
Hi Mrs.Pope,
Thank you so much for your review. We are glad to hear that you found it easy to answer the questions, and the instructions were clear. We'll share your feedback regarding the signature feature with the team. If you have any questions, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Easy and straightforward
Completion of the eligibility form was easy and straightforward.
December 23, 2025
Unprompted review
Reply from Join the Claim
Hi Jennifer,
Thank you so much for your feedback. We are glad to hear that you found it easy and straightforward. If you have any questions, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Easy instructions to follow on screen
Easy instructions to follow on screen. I recommend you sign up if you have or is a member of the CO-Op.
December 23, 2025
Unprompted review
Reply from Join the Claim
Hi Roger,
Thank you so much for your feedback. We are glad to hear that you found it easy, and we appreciate the recommendation. If you have any questions, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Fantastic easy to fill in
December 23, 2025
Unprompted review
Reply from Join the Claim
Hi Elizabeth,
Thank you so much for your feedback. We are glad to hear that you found it easy to fill in. If you have any questions, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Straight forward and transparent.
December 22, 2025
Unprompted review
Reply from Join the Claim
Hi Wendy,
Thank you so much for your feedback. We are glad to hear that you found it straightforward and transparent, that's all we aim for. If you have any questions, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Excellent easy to read and understand
Excellent easy to read and understand
December 22, 2025
Unprompted review
Reply from Join the Claim
Hi Paul,
Thank you so much for your feedback. We are glad to hear that you found it easy to read and understand. If you have any questions, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Reply from Join the Claim
Hi Maricar,
Thank you so much for your feedback. We are glad to hear that you found it easy and straightfoward. If you have any questions, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Very transparent and compfehensive…
Very transparent and compfehensive communication
December 22, 2025
Unprompted review
Reply from Join the Claim
Hi Scott,
Thank you so much for your feedback. We are glad to hear that you found it very transparent and comprehensive. If you have any questions, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Found it easy to do
December 22, 2025
Unprompted review
Reply from Join the Claim
Hi Mrs. Kay,
Thank you so much for your feedback. We are glad to hear that you found it easy to do. If you have any questions, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
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