I meet jo on the barbican a few weeks ago and it was lovely to see her I have about 50 pieces of jewelery I just love it and the way it shine jn the sun I will keep on buying thank you jj
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Review summary
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Beautiful products as always made with love. The items I bought were Christmas gifts so the free item very kindly included was received with gratitude and I will keep for myself! Thank you so much! 🫶... See more
Company replied
I love the jewellery, it’s really well made and looks really pretty. I’ve found that communication has always been amazing and nothing is too much trouble.
Company replied
A good website and easy to order. Orders arrive very well packaged and presented and they come in good time. And of course the jewellery is beautiful. I have ordered many times. I recommend Jo James j... See more
Company replied
Company details
Information provided by various external sources
We are a family run business, which was created in the summer of 2014. It started with just myself (Jo) and a handful of beads. I had no plan, no goal and absolutely no idea of where this journey would go. Here I am, 5 years in and now I can dare to call myself an established business and growing rapidly. We have a network of beaders, including many family members and those who I consider being friends. An army of consultants championing the Jo James brand and some of these ladies are entering their 3rd or 4th year and this is a testament to the brand that they too love with a passion. We primarily use glowing beads that catch and reflect the light creating a mesmerising, almost hypnotic glow. We love to sparkle at Jo James and have a range to glitter and glow. We also have a popular range of semi-precious gemstones, which all carry their own spiritual meaning and this is a range that will be increasing vastly in the coming weeks and months. We probably have the largest choice of bracelets, necklaces, anklets, and earrings. you'll certainly be spoilt for choice.
Contact info
24 powderham road plymouth , pl3 5sg, plymouth , United Kingdom
- 07980554472
- info@jojamesjewellery.com
- jojamesjewellery.com
4.8
Excellent
913 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy to place an order
Easy to place an order, great quality items, posted quickly and items were well packaged.
December 29, 2024
Reply from JoJamesJewellery
Thank you for your kind words! We’re so pleased to hear you found the ordering process easy and that you’re happy with the quality and packaging. We really appreciate your support!
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Never received item
Never received item, emailed to ask for proof of delivery as they normally take picture of where its left, in case i missed it, received no reply what so ever.
December 7, 2024
Reply from JoJamesJewellery
Thank you for your feedback. We’re very sorry to hear about your experience and sincerely apologise for any inconvenience caused. We’ve thoroughly checked our records, but unfortunately, we cannot find any email from you regarding this matter.
That said, as it’s such a busy time of year, it’s possible we may have missed your message, and we truly apologise if this was the case. Please rest assured, we are committed to resolving this for you. If you could kindly resend your email or reach out to us directly, we’ll prioritise looking into this and providing a solution.
Wishing you a very Merry Christmas and a wonderful New Year! We greatly appreciate your patience and understanding.
Exactly item I wanted
Exactly item I wanted, speedy straightforward service and prompt delivery!&
December 5, 2024
Reply from JoJamesJewellery
Thank you for your lovely feedback! We’re so pleased to hear you received exactly what you wanted and that the process was smooth and prompt.
Wishing you a very Merry Christmas and a Happy New Year – we hope to serve you again soon!
Great experience shopping with JoJames
Great experience shopping with JoJames, I enjoyed browsing through all the variety on the site. I did have to email as it wasn’t clear if my order had gone through and I thought I’d paid twice, so this was a slight worry but was soon dealt with. The items I purchased were of such good quality and I will order again from this site 😊
November 26, 2024
Reply from JoJamesJewellery
Thank you so much for your feedback! We’re thrilled you enjoyed browsing our site and loved the quality of your items. We’re sorry for any worry caused during the ordering process but are glad we could resolve it quickly for you.
Wishing you a very Merry Christmas and a Happy New Year – we can’t wait to welcome you back for your next order! 😊
Reply from JoJamesJewellery
Thank you for your lovely feedback! We’re so glad you’re happy with your lanyards.
Wishing you a very Merry Christmas and a Happy New Year – we hope to serve you again soon!
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Reply from JoJamesJewellery
Thank you for your wonderful feedback! We’re delighted to hear you’re pleased with the bracelets and the service you received.
Wishing you a very Merry Christmas and a Happy New Year – we look forward to serving you again!
Reply from JoJamesJewellery
Thank you for your feedback! We’re so happy to hear you’re pleased with the service you received.
Wishing you a very Merry Christmas and a Happy New Year – we can’t wait to welcome you back!
Perfect xxx thank you so much xx
November 28, 2024
Reply from JoJamesJewellery
Thank you for your kind words! We’re so glad everything was perfect for you.
Wishing you a very Merry Christmas and a Happy New Year! xx
My experience with this company has…
My experience with this company has been really lovely because this is the second order I placed with this company they wrap up the parcel very very well it comes on time sometimes earlier they have a fantastic choice of jewellery I definitely recommend this company and their quality of jewellery is superb thank you
November 17, 2024
Reply from JoJamesJewellery
Thank you so much for your lovely feedback and for being a loyal customer! We’re thrilled to hear that your experience has been consistently positive, from the careful packaging to the timely delivery.
Wishing you a very Merry Christmas and a Happy New Year – we truly appreciate your support and look forward to serving you again soon!
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Beads
Love these beads and ideas you put together. Purchased many items over the years
October 16, 2024
Reply from JoJamesJewellery
Thank you for your wonderful feedback! We’re so happy to hear you love the beads and designs. We truly appreciate your continued support over the years.
Wishing you a very Merry Christmas and a Happy New Year – we look forward to creating more pieces for you in the future!
So many beautiful choices
It was so hard to decide what to order for my friend's birthday as there is such a great selection of beautiful jewellery on the site. As my friend loves pink and shiny things, the bracelet I chose was perfect as it has both. Very efficient service and I expect I'll be ordering more in the future.
October 13, 2024
Reply from JoJamesJewellery
Thank you for your lovely feedback! We’re so glad you found the perfect bracelet for your friend’s birthday and that the selection on the site made it a tough choice in the best way.
Wishing you a very Merry Christmas and a Happy New Year – we look forward to welcoming you back for more orders in the future!
Great variety of colours and styles
Great variety of colours and styles
Fantastic quality
Beautiful made
Good value
October 1, 2024
Reply from JoJamesJewellery
Thank you for your wonderful feedback! We’re thrilled to hear you’re happy with the variety, quality, and value of our pieces.
Wishing you a very Merry Christmas and a Happy New Year – we look forward to serving you again soon!
A perfect gift…
I bought an orange coloured bead necklace and bracelet to go with an outfit I bought for my Sister’s birthday.
She was about to go on a cruise. It arrived promptly and complimented her gift perfectly. She loved them. I was very happy too.
September 1, 2024
Reply from JoJamesJewellery
Thank you for your wonderful feedback! We’re thrilled to hear you’re happy with the variety, quality, and value of our pieces.
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Apple green necklace
Always very good jewellery lovely colours never been dispointed and would recommend
September 7, 2024
Reply from JoJamesJewellery
Thank you for your kind feedback! We’re so glad you’ve always been happy with our jewellery and colours. Your recommendation means a lot to us!
Reply from JoJamesJewellery
Thank you for your feedback! We’re so glad you’re pleased with your purchase and that the delivery was quick. We look forward to serving you again!
Reply from JoJamesJewellery
Thank you for your feedback! We’re glad to hear you’re happy with the bracelet. We look forward to serving you again!
Reply from JoJamesJewellery
Thank you for your feedback! We’re so glad you love the bracelets and are happy with the price and delivery. We look forward to serving you again!
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Great service has always xxx
August 3, 2024
Reply from JoJamesJewellery
Thank you for your kind words! We’re so glad you’ve always had a great experience with us. We look forward to serving you again!
Wenderz
Gorgeous little bracelet Beautiful quality and very reasonably priced.Arrived promptly.Would not hesitate to order again from this site
August 7, 2024
Reply from JoJamesJewellery
Thank you for your wonderful feedback! We’re thrilled to hear you’re happy with the bracelet, its quality, and the prompt delivery. We look forward to serving you again soon!
I ordered 3 large anklets in various…
I ordered 3 large anklets in various colours from a friend who’s a rep. They arrived within a few days and are really lovely. I’m only a size 12 but ordered the large as I don’t like them tight. I added extra charms and they are much bigger than I thought but are great. Would definitely order more items 😀
July 26, 2024
Reply from JoJamesJewellery
Thank you for your great feedback! We’re so happy to hear you love the anklets and that they arrived quickly. It’s wonderful that you were able to customise them with extra charms! We look forward to serving you again soon.
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