Dishonest and false marketing of its products which contain steroid
I was shocked when I saw the news article on the statement issued by the Health Sciences Authority (HSA), which I've extracted here.
"Creams aimed at babies and pregnant women are among a list of products placed on an alert list for containing potent ingredients including steroids, the Health Sciences Authority (HSA) said on Monday (Nov 14).
Members of the public have been advised not to purchase or use the following products:
-Jolicare Baby Cream
-Jolicare Collagen Cream
-Jolicare Original Cream
The Jolicare products were sold on local e-commerce platforms (company website, Carousell, Lazada and Shopee) and on social media platforms (Facebook, Instagram and Tiktok).
The authority said it was alerted to the online sale of the creams based on multiple pieces of feedback.
A pharmacist was reportedly suspicious of the baby cream when a three-year-old child’s chronic eczema unexpectedly improved after using it for only three days. A doctor had also come across the product on social media chatgroups among mothers.
The products were falsely promoted as “natural, herbal” and “proven effective” for a variety of skin conditions, such as eczema, fungal infection and psoriasis, said HSA.
They were also marketed online with a disclaimer that they contained "a minimal amount of dexamethasone and clobetasol" and that the dose was approved by skin specialists and safe for all, including babies and pregnant mothers.
"Creams containing such potent steroids for (the) treatment of skin conditions should be evaluated and approved by HSA, and they should only be prescribed by doctors for use under medical supervision," said the authority.
It added that these products were not approved by HSA.
Apart from potent ingredients such as clobetasol propionate and dexamethasone, the authority also detected chloramphenicol and ketoconazole, an antifungal, in all three creams.
HSA said these ingredients "can pose serious health risks, especially in infants, children and pregnant women if used without medical supervision".
The authority added that it has worked with the platform administrators to remove the affected listings and investigations are ongoing."
In summary, Jolicare is a company that cheats people with false marketing of its products. It claims that its products don't have any steroids and are using all-natural ingredients when in fact they do contain steroid and a potent one at that! I had been using it on my 4 years' old child everyday since I bought it. No wonder it has such a "miraculous" effect on him. I shudder at the effect of the daily use of a potent steroid on my boy. So disappointed!
September 14, 2022
Unprompted review