While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I did a free trial last year in October. It is not clear on the website that it will be auto renewed and that you will be signing up for a subscription. My Stepfather was diagnosed with cancer and I m... See more

Company replied

Rated 5 out of 5 stars

Jolly.me is a scam because i did a €1 3 day trial before having to make a €28 a month subscription so on the 3rd day i tried cancelling and the cancel button didnt work, my bank blocked my card I had... See more

Rated 5 out of 5 stars

Seriously loneliness can lead to depression but since when my aunty that got engage to someone she met on this site, that was when I knew that this site is great, I want to say a big thank you to joll... See more

Rated 4 out of 5 stars

Weas more relevent and trustworthy than most these dating sites online now. Dont get the vibes of someone always trying tk scam you in this site, definitely would reccomend. Fun to chat with new peopl... See more

Company details

  1. Dating Service

Written by the company

Jolly.me is a great place to find a better friend, partner, and soulmate. We’re a community of people with similar goals, values, and interests.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

ABYSMAL ABYSMAL ABYSMAL ABYSMAL

What an abysmal experience this is. Nothing but an expensive rip off. If you do decide to dip in and have a look, USE PAYPAL because stopping payments is a real pain. Yes, I can have a 3 day trial for £0.99 but that's not the end of it, if you want access to the actual useful features, you need to pay more. Apparently, you'll need VIP Status. I have had an awful lot of messages, all machine generated. I asked a question that would take a human to answer and from 24 messages, one was a real person. Laughable. Also be aware, in Jan 2024 it's £54.00 per month! The site is awful to use, looks like it's been designed by somebody with very poor eyesight. All in all, I am not impressed. If you look, you will see all of the reviews that praise them are single tributes from what are obviously employees. All mention amazing support, none mention the tricks they use to try to get you to sign up. Very dubious practices.

Edit: 22/01/2024. I’ve just had notification from Jolly, the company I reviewed that if I don’t supply them with my full name and telephone number, they will cancel my review. They also asked for a reference number that I do not have. I can see this turning into a bit of a scrap. Still, I enjoy a challenge. Bring it on boys.
Edit:01/02/2024 - from 10 hours ago.
I can easily disable the subscription in the settings section. Untrue. I had to use PayPal, their website pushed me to PayPal to handle my subscription. You can always contact the Support Service; Yes, you can but you wait for your replies, they obviously don't have English as their first language as they ask for clarification in the most basic of sentences. I have zero issues with people that don't have English as their primary language, in fact, my best friends first language is Spanish. They hasten to add that registration is only available to 'real people'. OK, lets say I accept that, then please explain why I got over 20 messages that were machine generated with provocative headlines like 'Hey, I love your profile' and 'I'd love to meet with you' that were very obviously machine generated especially as zero replies other than one real person could answer a basic math question to sort out machine response from real people. According to them, it's a feature to help me start more conversations. Really? You think I want a conversation with a machine? If I wanted that, I'd use ChatGPT so I at least get some sensible answers.
I'm wondering how far you people want to take this because I hate rip off companies that try to take money from people that want human contact. Even free features on other sites give way more than you lot. If you still want to argue, send me another response.

January 16, 2024
Unprompted review
Jolly logo

Reply from Jolly

Hello! You can easily disable the subscription in the settings, section "Subscriptions". If you have any problems disabling your subscription, you can always contact the Support Service, which is available 24/7.
We hasten to assure you that registration on the site is available only to real people. You may have this impression due to automatic greetings,
which can be configured in your profile. This feature helps you start more conversations and potentially find connections faster.

Rated 1 out of 5 stars

Hello I was charged for 50 euro without…

Hello I was charged for 50 euro without asking . They bypass Apple Pay need to press button.after 2 min contacted them .and the offer was 50% back wich im not sure I’ll get . This is really ugly behaviour and a fraud

January 7, 2024
Unprompted review
Jolly logo

Reply from Jolly

Hello! Sometimes we can offer a compromise solution to the problem; agreeing to it or not is at your discretion. If your problem is not resolved, please contact support again.

Rated 5 out of 5 stars

very good support service

very good support service, they responded very quickly to my request for a refund, I am very grateful to them until they came yet, but they said that they would come later, I am very grateful for your understanding

January 5, 2024
Unprompted review
Rated 1 out of 5 stars

Scam! Jolly will steal your money

My experience with this app, particularly with the paid subscription, has been disappointingly negative. Rather than providing a reliable service, the Jolly.me are engaged in fraudulent activities.
One major issue is the unauthorized withdrawal of funds from my card without any prior notice. I did not grant permission for such transactions. Such actions can only be construed as outright scamming.

Another significant drawback is the prevalence of fake accounts and bots. These bots will send you random messages, creating the illusion of activity within the app. Clearly, this practice is aimed at portraying the app as a lively service with engaged users, when, in fact, it's far from the truth.

Please take note of the numerous negative reviews, most of which are linked to funds being deducted without authorization. Additionally, the positive reviews raise suspicion, as they appear to be written by bots lacking any specific details, seemingly only to artificially boost the app's rating.

In conclusion, I strongly advise against using this application. Fraudulent practices, unauthorized fund withdrawals, and the artificial inflation of activity make it unreliable and unsafe for users.
In comparison to this problematic app, I would recommend considering alternatives such as Badoo or Tinder for a more reliable and user-friendly experience.

October 24, 2023
Rated 5 out of 5 stars

My dAGAINST LONELINESSear lonely companions

My dear lonely companions. Feel free to choose, the joker. we website against the cure of the disease that is spreading so much these days, which we call LONELINESS. We have no choice but to look for a partner on a dating website. Even here, success is not easy. However, all tasks will be easier with the JOLLY.ME website. You'll see Józsi

October 19, 2023
Unprompted review
Rated 1 out of 5 stars

This is such a terrible site

This is such a terrible site. I joined . Paid 1.99 to be able to view a few pictures. Next day fifty pounds taken from my account. They are offering me half the money back I’ve not used the site at all since joining. Really bad. Needs reporting.

September 20, 2023
Rated 5 out of 5 stars

I was having issues with the Jolly process

I was having issues with the Jolly process being a bit hasty but speaking with a good Jolly helper... Maksim, I was assured of what to do and how to do it...the right way

September 17, 2023
Unprompted review
Jolly logo

Reply from Jolly

Hi, Andre! Thank you for your kind feedback. We wish you a pleasant communication!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look