I was very skeptical because price difference was so big with other sites and had read some negative reviews, but I ordered anyway. With some delay (3 days) the order was announced, but I could not tr... See more
Company replied
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See what reviewers are saying
Hello Jollyroom my experience with this jollyroom wasn’t so good why! It because I bot my Kinderwagen from you people long time ago still I just received only one set at all, so where are the rest bec... See more
Company replied
Easy to order and pretty quick delivery. I needed snow pants for my son and specifically wanted a pair from Didrikson. Jollyroom had the right size to the best price.
Company replied
Great products, good service, no complains
Company replied
Company details
Written by the company
Bei Jollyroom.de findest Du eine tolle Auswahl an Produkten für Familien mit Kinder - Kinderwagen, Autositze, Kinder- & Babymode, Spielzeug und vieles mehr.
Contact info
Sörredsvägen 111, 41729, Göteborg, Sweden
- +49 (0)40 2999 7999
- service@jollyroom.de
- jollyroom.de
4.2
Great
9K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Jollyroom.de
Hej,
vielen Dank für Dein tolles Feedback!
Wir freuen uns sehr zu hören, dass Du mit unserem Service und der schnellen Lieferung zufrieden bist! 😊
Wir wünschen Dir einen schönen Tag.
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team 🌸
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Reply from Jollyroom.de
Hej Maya,
vielen Dank für Dein Feedback!
Wir freuen uns sehr zu hören, dass Du mit unserem Service so zufrieden bist! 🌹
Wir wünschen Dir einen schönen Tag.
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team 🌸
Reply from Jollyroom.de
Hej Axel
vielen Dank für Dein tolles Feedback!
Wir freuen uns sehr zu hören, dass Du mit unserer schnellen Lieferung und der Verpackung zufrieden bist! 😊
Wir wünschen Dir einen schönen Tag.
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team 🌼
Great service and fast delivery 😊
March 25, 2021
Reply from Jollyroom.de
Hej,
thank you for your great feedback!
We are happy to hear that you are satisfied with our service and our fast delivery!
We wish you a pleasant day.
Kind regards from Sweden
Your Jollyroom team 🌺
Reply from Jollyroom.de
Hej Giuseppe,
vielen Dank für Dein tolles Feedback!
Es freut uns sehr, dass Du zufrieden bist! 😄
Hab einen schönen Tag.
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team 🌞
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War alles in Ordnung.
March 22, 2021
Reply from Jollyroom.de
Hej,
vielen Dank für Dein tolles Feedback! 🌞
Wir freuen uns, dass wir Dich von uns begeistern konnten.
Wir wünschen Dir eine schöne Woche!
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team 🌸
Top super Kundenservice
March 15, 2021
Reply from Jollyroom.de
Hej Kathrin,
vielen Dank für Dein tolles Feedback!
Wir freuen uns sehr zu hören, dass Du mit unserem Service so zufrieden bist! 😍
Wir wünschen Dir einen schönen Tag.
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team
First experience far from very good
The website, specially for phone use could be improved. The clothes were very good quality, excellent, well pack but it took a bit too long to arrived. They were far too big and we had to take them back they charge a bit of money for that, fair enough. But again I took more than two weeks for them to send and email saying that they received the parcel and a bit more to give the money back. Good but not a my first great experience in online shopping.
March 14, 2021
Reply from Jollyroom.de
Hej Virgina,
Thanks for your feedback!
We are sorry that you are not satisfied and did not know that we are headquartered in Sweden. Our delivery time takes about 5-12 days to Germany.
Have a jolly day! 🌺
Best regards from Sweden"
Reply from Jollyroom.de
Hej Sam,
thank you for your feedback!
We are sorry to hear, that the shipment took a long time. Our delivery time is 5-12 banking days from Sweden to Germany.
However, we are glad to hear, that you are satisfied with your order!
Have a jolly day! 🌸
Your Jollyroom-Team from Sweden
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Super Service!
February 26, 2021
Reply from Jollyroom.de
Hej Michael,
vielen Dank für Dein tolles Feedback! 🌞
Wir freuen uns, dass wir Dich mit unserem Service begeistern konnten.
Wir wünschen Dir einen schönen Tag.
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team 🌸
Reply from Jollyroom.de
Hej Inna,
vielen Dank für Dein tolles Feedback! 🙏
Wir freuen uns zu hören, dass Du mit Deiner Bestellung zufrieden bist!
Wir wünschen Dir einen jollyguten Tag.
Dein Jollyroom-Team 🌸
Reply from Jollyroom.de
Hej Hamide,
vielen Dank für Deine positive Rückmedung!
Wir freuen uns auf Deinen nächsten Einauf.
Hab einen jollytollen Tag. 🌞
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team 🌸
Reply from Jollyroom.de
Hej Fatos,
vielen Dank für Dein tolles Feedback!
Das freut uns sehr!
Wir wünschen Dir einen schönen Tag.
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team 🌸
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Reply from Jollyroom.de
Hello Jackie,
thank you for your kind feedback. We are glad that you had a great experience ordering with us.
Kind regards from Sweden
Team Jollyroom 🌸
Reply from Jollyroom.de
Hej Jon,
thank you for your feedback!
We are glad to hear that you are happy with our delivery times and the products you have ordered!
Have a jolly day! 🌸
I have bought Thule bike trailer from…
I have bought Thule bike trailer from Jollyroom.de.
It went quite well. I received my order within 1week. Everything is good.
January 27, 2021
Reply from Jollyroom.de
Hi,
thank you for your feedback!
We are glad to hear that you are happy with your trailer!
Have a jolly day! 🌸
Package did not arrive.
Package did not arrive.
Update: Jollyroom.de helped track down the package with DHL, arrived after 2 days, thank you for helping get it sorted.
January 23, 2021
Reply from Jollyroom.de
Hej David,
we are sorry to hear that you have not received your order just yet.
You can contact our customer servcie from Monday to Friday: 10 am to 3 pm at: +49 (0) 40 2999 7999 or at: service@jollyroom.de. Then we'll gladly help you further!
Have a jolly day! 🌞
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Deliveries are taking ages!
Deliveries are taking ages!! Still waiting on a parcel for like a couple of weeks already 🥺🥺
January 19, 2021
Reply from Jollyroom.de
Hej Alina,
Thank you for your feedback!
We are sorry that you didn´t receive your package yet.
Our delivery times from Sweden to Germany are 5-12 working days (Monday-Friday), counting from the day after you ordered.
Please contact our customer service by phone from Mon.-Fri.: 10-15, through: +49 (0) 40 2999 799 or by email: service@jollyroom.de. We are happy to help you!
Have a great day!
Greetngs from Sweden,
Your Jollyroom-Team 🌹
I am order 11jan. Snow bob. I didnot recived bob...my trackin number every day is the same position
I am order 11jan. Snow bob.
I didnot recived bob...my trackin number every day is the same position.
January 19, 2021
Reply from Jollyroom.de
Hej Damir,
Thank you for your feedback!
We are sorry that you didn´t receive your package yet.
Our delivery times from Sweden to Germany are 5-12 working days (Monday-Friday), counting from the day after you ordered.
Please contact our customer service by phone from Mon.-Fri. 10-15, through: +49 (0) 40 2999 799 or by email: service@jollyroom.de. We are happy to help you!
Have a great day!
Greetngs from Sweden,
Your Jollyroom-Team 🌹
Super Service
January 14, 2021
Reply from Jollyroom.de
Hej Mathias,
vielen Dank für Dein tolles Feedback!
Wir freuen uns sehr zu hören, dass Du mit unserem Service so zufrieden bist!
Wir wünschen Dir einen schönen Tag 😍
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team
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