Every time when i shop from jollyroom, it is very good. I can choose product easily, ordering and payment making is very simple and easy.
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See what reviewers are saying
I bought a stroller and the front wheel broke within the first month. I contacted customer service and they said they would send a replacement within two weeks, but three months have passed. I email t... See more
Company replied
I ordered the biggest sized ride on car for kids 03:00am and i live in västernorlland. i received it after 30 hours. -The product is in very good condition . -The quality is perfect. -The price... See more
Company replied
It was a truly wonderful experience ordering these amazing products at your fabulous online wonderstore. From start to a most climactic finish imaginable, it was genuinely one of the best things I eve... See more
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Company details
Written by the company
Det är inte för inte som Jollyroom.se är störst i Norden inom barn- och babyprodukter! Vi erbjuder allt du behöver för barn mellan 0 till 12 år samt ett heltäckande sortiment för gravida och mammor - och vi får in nya produkter varje dag! Vårt mål är att erbjuda dig som kund bästa tänkbara service, och därför levererar vi inom 2–4 dagar och har fri frakt vid köp över 1000 kr. Vi har prisgaranti samt erbjuder öppet köp i 365 dagar.
Nordens största utbud för barnfamiljen!
Written by the company
Contact info
Sörredsvägen 111, 41729, Göteborg, Sweden
- 031-310 00 00
- kundservice@jollyroom.se
- www.jollyroom.se
4.2
Great
30K reviews
Asks customers to review
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Every time when i shop from jollyroom
Every time when i shop from jollyroom, it is very good. I can choose product easily, ordering and payment making is very simple and easy.
June 24, 2026
Reply from Jollyroom.se
Hello Syeda,
Thank you so much for your wonderful review! ☺️🌸
We are very happy to hear that you have had a great experience shopping with us and that you find it easy to choose products, place orders, and complete payments.
We truly appreciate your continued trust and are glad to make your shopping experience as simple and convenient as possible.
Thank you for taking the time to share your feedback, and we warmly welcome you back! 💛
Best regards,
Natalia Jollyroom 🌹
I bought a stroller and the front wheel…
I bought a stroller and the front wheel broke within the first month. I contacted customer service and they said they would send a replacement within two weeks, but three months have passed. I email them every week but they don't respond. They are unprofessional; I do not recommend them.
March 1, 2026
Unprompted review
Reply from Jollyroom.se
Hi Severin,
Thank you for taking the time to share your experience with us. We're very sorry to hear that you've had such a frustrating experience with your case. We understand how disappointing it is when you feel you haven't received the support you expected. 😔
We sincerely apologize that the handling of your case has taken much longer than expected and that you feel you haven't received the follow-up you needed. That is certainly not the experience we want our customers to have, and we'd really like the opportunity to look into this further.
Unfortunately, I can't locate your case based on the information available here. Please reach out to us via Facebook Messenger with your order details, and we'll be happy to investigate and help you further. 💙
Have a great day!
Kind regards,
Ismail
Jollyroom
Nöjed / Mercedes Benz AMG G63 Elbil,
I ordered the biggest sized ride on car for kids 03:00am and i live in västernorlland. i received it after 30 hours.
-The product is in very good condition .
-The quality is perfect.
-The price is better than other platforms.
*The only issue i faced that the shipping cost was so high (30% of the product price) , even thought the price of the product is moe than 3500Kr.
June 11, 2026
Reply from Jollyroom.se
Hello!
Thank you so much for your detailed review! ☺️💫
We're delighted to hear that you were happy with the fast delivery, the quality of the ride-on car, and that you found it to be great value for money.
We also appreciate your feedback regarding the shipping cost. We understand that it can feel high, especially for larger purchases. Due to the size and weight of this product, shipping costs are unfortunately higher than for standard parcels, but we truly value your input and will take it into consideration.
We hope you and your family enjoy the Mercedes car, and we look forward to welcoming you back in the future! ☺️💛
Best regards,
Natalia Jollyroom 🌹
Satisfied!
May 13, 2026
Reply from Jollyroom.se
Hey Janelyn!
Thank you for your review! 😊
We're very happy to hear that you are satisfied with your experience. Your feedback means a lot to us and motivates us to continue providing great service.
Thank you for choosing us, and you are always welcome back! ⭐
Best regards,
Ismail / Jollyroom ⭐
fast delivery
May 21, 2026
Reply from Jollyroom.se
Hello Josue!
Thank you for your review! ☺️💛
We're delighted to hear that you were happy with the fast delivery. 🚗
We appreciate you taking the time to share your experience. If you have any questions or need any assistance, please don't hesitate to reach out.
Wishing you a wonderful week ahead! 🌸
Best regards,
Natalia Jollyroom 🌷
Reply from Jollyroom.se
Hi Ina, thank you so much for your review 🌸
We are happy to hear that you are satisfied with our claims process 😊
You are always welcome to contact us again if you have any further questions or concerns. Have a lovely day!
Kind regards,
Leia Jollyroom🌷
Reply from Jollyroom.se
Hi Sayed,
Thank you for your review!
We are truly sorry to hear that you had a disappointing experience with us, this is of course not how it should be!
We would very much like to help you further and understand what went wrong. Please feel free to contact us via Messenger (Jollyroom.se) or by submitting a request through the contact form on our website, and we will of course assist you.
Wish you a great day!
Kind regards,
Elin, Jollyroom🌺
Update on my previous review
Update on my previous review: After my complaint, Jollyroom contacted me and promised a refund within 2-5 business days. That deadline has now passed and the payment still has not arrived. I have now contacted the European Consumer Centre (ECC) and will take further legal action if necessary. I do not recommend this company.
April 21, 2026
Unprompted review
Reply from Jollyroom.se
Hi Yesim, thank you for your review!
We’re very sorry that you haven’t received your refund yet.
Unfortunately, I’m unable to locate the case in question. So I kindly ask you to contact us again via Messenger or email, and we will assist you with this right away.
Wishing you a great day!
Kind regards,
Leia Jollyroom🌷
Reply from Jollyroom.se
Hi,
Thank you so much for your review!🌷
It’s great to hear that your delivery arrived on time and that you’re happy with the products. We’re very pleased that everything went smoothly with your order.🤩
You’re always welcome back!✨
Warm regards,
Elin Jollyroom 🌺
Reply from Jollyroom.se
Hi Bakary, thank you so much for your review🌟
Thank you so much for your kind words! We are happy to hear that you had a great experience with us 😊
Wish you a great day!
Kind regards,
Leia Jollyroom🌷
It was a truly wonderful experience…
It was a truly wonderful experience ordering these amazing products at your fabulous online wonderstore. From start to a most climactic finish imaginable, it was genuinely one of the best things I ever did in my life. Also, thank you guys so much for taking the time and trouble to remind me multiple times to rate this fantastic experience so to inform potential non suspecting future customers of the thrill before them. Truly amazing, glorious service and nearly unthinkable quality! Buy, buy, buy!
March 20, 2026
Reply from Jollyroom.se
Hello Sven and Simone!
Thank you so much for your review 🌟
We are thrilled to hear that your experience with us was so positive, from start to finish. Your kind words really mean a lot, and we are so happy that you enjoyed our products and service 🛒✨
I wish you a nice weekend ahead!
Best regards,
Elin Jollyroom 🌼
Highly recommended.
Highly recommended.
01-Commitment.
02-delivery.
03-professional stuff.
I will buy again.
March 17, 2026
Reply from Jollyroom.se
Hello,
Thank you very much for your kind review! ☺️💫
We’re delighted to hear that you’re happy with our commitment, delivery, and professionalism.
It means a lot to us that you would choose to shop with us again – you are always warmly welcome back!
Best regards,
Natalia Jollyroom 🌸
My order was fantastic
My order was fantastic, i couldn't find it in the shops so i just order it there within few days my order arrived and am so happy with it. I actually gonna order another one soon.
March 2, 2026
Unprompted review
Reply from Jollyroom.se
Hi Tablo,
Thank you so much for your kind review! 🌷
We’re really happy to hear that you found the item you were looking for and that your order arrived quickly. It means a lot to us that you’re satisfied with your purchase.
We look forward to helping you again when you place your next order!
Best regards,
Jollyroom Natalia 🌸
Good quality of the product
Good quality of the product, easy to buy and delivery super fast.
February 26, 2026
Unprompted review
Reply from Jollyroom.se
Hi Ana, thank you for your rewiew🌟
It’s great to hear that you like the product and our quick delivery😊
You are welcome back, have a great day!
Kind regards,
Leia Jollyroom🌷
Easy shopping experience
Easy shopping experience. Good deal. Fast delivery.
February 28, 2026
Unprompted review
Reply from Jollyroom.se
Hello Rohan!
Thank you so much for these kind words! It's wonderful to hear that you are pleased with both our deals and the delivery time!😊
Warm regards,
Lova at Jollyroom 🌷
Failed to send package to right address twice..
Finding the right spare part for my kids bed was quick and smooth, but for Jollyroom in Sweden to send that one stick my way to Denmark, is a whole other story.
Never have i meet a company so incapable of following simple instruction in a mail. They managed twice to send the spare part the wrong place, they even asked me multiple times if i knew the person who had picked up the package! i mean.. come on. i wrote my address three times in 2 different email threads hoping the second thread would be better! same nonsense.
Ohh and btw, the third time i tried, they said the spare part was out of stock (which i think is kinda obvious by now) but with no intention to follow up when its back in stock, they closed the case just like that.
I will NEVER recommend this company to anyone. How do you even exist when you can't even send the package to the correct address?
November 25, 2025
Unprompted review
Reply from Jollyroom.se
Hi,
Thank you for taking the time to share your experience. We are truly sorry that the handling of your case did not meet either your expectations or ours.
It is of course not acceptable that the delivery was sent to the wrong address multiple times, especially when you clearly provided the correct details. We fully understand how frustrating it must have been to then be asked about the recipient and to have the case closed without follow-up when the spare part went out of stock.
Your feedback is very important to us and we take it seriously. We would like to better understand what went wrong and see how we can make things right. Please feel free to contact us with more details via Facebook Messenger, and we will be happy to assist you further.
Kind regards,
Julia Jollyroom 🌸
Reply from Jollyroom.se
Hi Mahmudar,
We’re very sorry to hear that a product is missing from your order and that you’ve had trouble reaching our Customer Service. This is certainly not the experience we want for our customers.
We’d like to help resolve this as quickly as possible. Please contact us at Facebook Messenger with your order number, and we will follow up on your case promptly .
Thank you for bringing this to our attention.
Kind regards,
Sanja
Jollyroom 🌺
Bad material and broken from first time
Bad material and broken from first time
December 30, 2025
Unprompted review
Reply from Jollyroom.se
Hi Hanadi!
Thank you for your review!
I am sorry to hear you are experiencing issues with our product! 😔
I have sent you an email so we can start a claim on your product. Please return to us with needed documentation and we will help you as soon as possible.
Best regards,
Lovisa, Jollyroom 🌻
Best regards,
Lovisa, Jollyroom 🌻
The fabric is good but the motion is…
The fabric is good but the motion is slow and the remote doesn't work etc
January 2, 2026
Unprompted review
Reply from Jollyroom.se
Hi Samya!
Thank you for your review!
I am sorry to hear you are experiencing issues with our product! 😔
Can you please contact our customer service on our website: https://www.jollyroom.se/kundservice so we can start and handle a claim for you. You can refer the case to "Trustpilot Lovisa" and we will look into your claim as soon as possible.
Best regards,
Lovisa, Jollyroom 🌻
They send me the wrong product.
They send me the wrong product, after i send an email to tried to fixed that, they treat me as i did buy the wrong item, so overall not the best experience.
December 4, 2025
Unprompted review
Reply from Jollyroom.se
Hej Danilo,
Tack för att du berättar din upplevelse!
Vi beklagar verkligen att du fått fel produkt och att ärendet inte hanterades på ett tillfredsställande sätt initialt. Vi förstår att detta kan vara frustrerande. Vänligen kontakta vår facebook messenger igen med ditt ordernummer så att vi kan rätta till misstaget och se till att du får rätt produkt.
Ditt ärende är viktigt för oss.
Ha en fin dag!
Sama Jollyroom 🌺
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