Jolly Tots Reviews 

670
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 299 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, knowledgeable, and patient, offering personalized advice without pressure. Many people highlight the excellent customer service, noting quick responses, friendly interactions, and thorough product demonstrations. Consumers frequently find a wide range of quality products at great prices, often better than online retailers. People appreciate the stress-free purchasing experience, feeling confident in their choices due to the staff's expertise and clear explanations. The overall service is consistently described as superb, with efficient delivery and helpful assistance, including carrying items to cars.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, knowledge, and... See more

Product

Clients share positive opinions on product, highlighting the wide range of options, competitive pricing, and... See more

Service

Reviewers consistently mention positive feedback about the service, describing it as fantastic, superb, and... See more

Price

Customers consistently report positive experiences with pricing, finding products to be very competitive and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David helped me out with choosing our travel system - the Joie Finiti Bundle. He was such great help. This is my second travel system and I was completely unhappy with my first (from a different com... See more

Rated 5 out of 5 stars

Great customer service and very quick delivery. I was initially hesitant about the site, thinking it was a scam - given the prices were so good for new products - but I drew comfort from the positive... See more

Rated 5 out of 5 stars

Rachel was wonderful, responded quickly was super helpful and my item was delivered in no time in perfect condition. Would deffo reccomend to any new mums or friends and would use again for sure 🩵

Rated 5 out of 5 stars

Maisie at Jollytots Evesham was fantastic! She demonstrated and clearly explained a variety of models to us, whilst answering all the questions we had. We purchased a travel system at an amazing price... See more


Company details

  1. Baby Store

Written by the company

Jolly Tots stock a massive range of products for you and your baby. We offer fast delivery throughout the UK and click and collect from our store in Birmingham. Proudly independent for over 30 years. Why shop anywhere else? Please inbox us if you would like us to try to price match a competitors offer. Follow us on the socials for amazing clearance deals, live demonstrations and fantastic giveaways


Contact info

5.0

Excellent

TrustScore 5 out of 5

670 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(670)

292 reviews in the last 12 months

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Rated 5 out of 5 stars

Harvey helped us buy our first pram in…

Harvey helped us buy our first pram in jolly tots! Harvey was so knowledgable about all of the different prams, friendly and helpful. Couldn’t recommend going to Jolly tots more and asking for Harvey to help!

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience today and…

We had a great experience today. We had an idea in mind of what we were looking for. Harvey was fantastic. He brought all the models to the front and demonstrated them to us.It was really important to us that we got the lightest easiest fold pram. He did us a great bundle just what we were looking for and the price was fantastic and better than any we seen online. We came away feeling that we had purchased the right pram for us.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

First visits to Jolly Tots today…

First visits to Jolly Tots today looking for a pram for my first baby. As soon as we arrived we had a warm welcome by Harvey. I knew which pram I had in mind and he was extremely helpful in showing us how the whole system goes together and all its features. He had a lot of knowledge and made our experience very pleasant. We also got a cot and mattress, which I had seen online elsewhere and had no idea Jolly Tots were also able to stock that. David helped us order this to be delivered as they didn’t have stock at the time of visit, and he also helped us load our car with all the boxes from the pram. Excellent service from both and very happy with both purchases today! Will be using Jolly Tots in the future. Thank you!

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Very welcoming and very friendly staff…

Very welcoming and very friendly staff was greeted by dave who was very helpfull and answered every question showed us how to operate the i candy peach push chair would highly recommend anyone to pop in to jolly tots in the yewtree everyone is kind and helpfull thank you dave at jolly tots for your help we left very happy customers

Many thanks
Mat

June 1, 2026
Unprompted review
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Rated 5 out of 5 stars

I had an amazing experience today at…

I had an amazing experience today at jollytots, the staff were so helpful in helping me choose a new car seat for my little one, I was even shown a demonstration on how to install the car seat in my car which I appreciated. I have purchased many items from this small business and can not fault them at all. Really happy with my purchase and service.

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Had a great service today

Had a great service today. Needed help with selecting a pushchair and was feeling indecisive. Louise not only helped us with selecting a pushchair, a crib and accessories but also helped with detailed information, comparison options and selecting the perfect travel system for us! Honestly couldn’t have asked for better service.

Prices were great too and considering there’s a sale on at the moment too- couldn’t resist. Will defo be back for my bouncer and changing mats 😍

May 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Very satisfied with our pram purchase

Very satisfied with our pram purchase. The quality and design are excellent, and it is easy to use and maneuver. The sales representatives Rachel and Louise were also very helpful and professionally demonstrated how to fold and operate the pram.We would confidently recommend.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Was looking for a pram set

Was looking for a pram set, found an advertisement on facebook, popped in to the shop and the staff couldn’t have been more helpful, there was no pushy sales just honest real advice 5* service would really recommend 🙏🏼

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Superb customer service

Excellent customer service! Jollytots were able to provide next day delivery of a large costly item, something the brand main dealer could not. Helpful, pleasant and seamless transaction. I would go back to them again. - from a very happy childminder!

May 14, 2026
Unprompted review
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