Jorgeoculista Reviews 

293
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A legit company that I'm so happy I found. Talk to the customer service via email if you're hesitant, they will help you. They use Shop It app (shopify) which made me comfortable with an international... See more

Company replied

Rated 5 out of 5 stars

My experience is that you get a very quick answer from this Portuguese optician and the handling is very adequate. Shipping is also fast, I live in the Netherlands, via DHL Express. The item will be n... See more

Company replied

Rated 5 out of 5 stars

I’m in the US and found the frames I wanted on the Jorge Oculista website. I was a bit nervous about ordering from a company so far away but the process was seamless. I received my frames a few weeks... See more

Company replied

Rated 5 out of 5 stars

This was a great shopping experience- the order was shipped in a gift box and delivered from Portugal to Germany within two days only. Both, the price of the article as well as the shipping fees were... See more

Company replied

Company details

  1. Sunglasses Store

Written by the company

Eyeglasses & Sunglasses Online Store.


Contact info

4.9

Excellent

TrustScore 5 out of 5

293 reviews

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4.9

All reviews

(293)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

perfect service

July 8, 2026
Jorgeoculista logo

Reply from Jorgeoculista

Dear Tamás,

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.
You can count on us everytime!

All the best,

Rated 5 out of 5 stars

Awesome stockist of one of my favourite…

Awesome stockist of one of my favourite optical frame designers. Prompt shipping and efficient packaging. Arrived in NZ safely and super quickly! Thank you.

March 19, 2026
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Reply from Jorgeoculista

Dear Ariella,

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.
You can count on us everytime!

All the best,

Rated 5 out of 5 stars

Quick delivery and 👍

Very quick delivery of an original frame 👍, price also 👌.

February 13, 2026
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Reply from Jorgeoculista

Dear Dan,

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.
You can count on us everytime!

All the best,

Rated 5 out of 5 stars

Easy ordering and quick sending

Easy ordering and quick sending! Just perfect!

January 14, 2026
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Reply from Jorgeoculista

Dear Catherine,

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.
You can count on us everytime!

All the best,

Rated 5 out of 5 stars

My baby’s sunglasses got here in Miami…

My baby’s sunglasses got here in Miami on time and they look amazing.

December 9, 2025
Unprompted review
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Reply from Jorgeoculista

Dear Veronica,

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.
You can count on us everytime!

All the best,

Rated 5 out of 5 stars

Good communication, fast delivery

Good communication. Fast delivery.

October 14, 2025
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Reply from Jorgeoculista

Dear Tony,

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.
You can count on us everytime!

All the best,

Rated 5 out of 5 stars

everything perfect

Very great shop

September 15, 2025
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Reply from Jorgeoculista

Dear client,

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.
You can count on us everytime!

All the best,

Rated 5 out of 5 stars

The Best!

Hello. This is one of the best sites I've ever shopped from. The glasses were perfectly packaged and even the packaging smelled like a great perfume. Incredible! Thank you.

September 1, 2025
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Reply from Jorgeoculista

Dear Petar,

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.
You can count on us everytime!

All the best,

Rated 5 out of 5 stars
Jorgeoculista logo

Reply from Jorgeoculista

Dear Rafail,

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.
You can count on us everytime!

All the best,

Rated 5 out of 5 stars

Perfect service and order

I've made an order from Italy. They was very kind, they quickly send me a response to every question and the shipping was very fast. The service and the item were both perfect!

August 21, 2025
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Reply from Jorgeoculista

Dear Simona,

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.
You can count on us everytime!

All the best,

Rated 5 out of 5 stars

They are very professional !

They are very professional and very kindly!
I order in one day and on 24h I received the glasses!
Thank you very much
It isn’t the first time - nice team! Everything was great

August 19, 2025
Unprompted review
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Reply from Jorgeoculista

Dear customer,

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.
You can count on us everytime!

All the best,

Rated 5 out of 5 stars

Fast arrival, perfect product!

I ordered a pair of eyeglass frames, to be sent from Portugal to Oregon in the USA. The seller's communication was helpful and prompt; the glasses arrived in perfect condition and in just a few days! Wow. Perfect experience.

July 29, 2025
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Reply from Jorgeoculista

Hello Nancy!

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.
You can count on us everytime!

All the best,

Rated 5 out of 5 stars

The staff is very attentive and…

The staff is very attentive and helpful! My purchase was online and the delivery very fast. It was a great experience.

January 27, 2025
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Reply from Jorgeoculista

Hello Tatiana!😊

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.

You can count on us everytime!
All the best,

Rated 5 out of 5 stars

I’m in the US and found the frames I…

I’m in the US and found the frames I wanted on the Jorge Oculista website. I was a bit nervous about ordering from a company so far away but the process was seamless. I received my frames a few weeks after ordering them and they were in perfect condition. The packaging was impressive - extremely protective with boxes within boxes and lots of padding. I highly recommend Jorge Oculista - do not worry about receiving your glasses in perfect condition, even if they have to ship them a long distance.

November 22, 2024
Unprompted review
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Reply from Jorgeoculista

Hello Lynn😊

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.
You can count on us everytime!

All the best,

Rated 1 out of 5 stars

Paid for express delivery

Paid for express delivery, but the glasses have yet not arrived and ist More than a week.

December 9, 2024
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Reply from Jorgeoculista

Dear Sabine Joeris,
We hope this message finds you well.

First and foremost, we sincerely apologize for this situation and any inconvenience it may have caused.
Our client support team has been in close contact with you and the shipping company since your initial message to address this matter promptly. Please know that we prioritize the careful and swift dispatch of our orders to ensure they reach our customers as quickly as possible. Unfortunately, the shipping company encountered unexpected difficulties with shipments last week, which impacted your order.

As communicated by our client support team, you are welcome to return the glasses, and we will process a full refund for you.
Please rest assured that we are doing everything in our power to resolve this situation and find the best solution to meet your needs.

Once again, we deeply apologize for the inconvenience caused. Should you have any additional questions or concerns, please don’t hesitate to reach out.
Best regards,

Rated 5 out of 5 stars

Overall just a perfect experience!

Overall just a perfect experience!! From pre sales communication over WhatsApp to their price matching policy, to the delivery speed! Not only did I receive the glasses I wanted but I received them in a beautiful packaging!

November 14, 2024
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Reply from Jorgeoculista

Hello Gagan Bathia!😊

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.


You can count on us everytime!
All the best,

Rated 5 out of 5 stars

Fantastic choice and fantastic…

Fantastic choice and fantastic international shipping. And the package, including lovely scented paper, is just beautiful. What a pleasure

September 23, 2024
Unprompted review
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Reply from Jorgeoculista

Hello Malgorzata😊,

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.

You can count on us everytime!
All the best,

Rated 5 out of 5 stars

Easy online ordering

Easy online ordering, great customer service and fast delivery. Thank you!

September 13, 2024
Unprompted review
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Reply from Jorgeoculista

Hello Lilita😊,

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.

You can count on us everytime!
All the best,

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Nice packaging

August 5, 2024
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Reply from Jorgeoculista

Hello Imants! 😊

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.

You can count on us everytime!
All the best,

Rated 5 out of 5 stars

Brilliant.

Happy with my sunglasses.
Posted within an hour from when I placed my order.
Good price.

July 24, 2024
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Reply from Jorgeoculista

Hello Ben!😊

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.

You can count on us everytime!
All the best,

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