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Rated 1 out of 5 stars

I used the toner and have all the other products as well ! But I land up getting to many breakout on my face … before I had no breakout but my skin worsen after using this product . Not recommended by... See more

Rated 3 out of 5 stars

My skin has not seen an improvement after using thre three products - the 'after' feeling especially after scrub+cream is very refreshing, however I have had more break-outs on my face since. I think... See more

Company replied

Rated 1 out of 5 stars

I am truly disappointed in the lack of effectiveness of the black mask and think it is inferior to the strips that can be bought in normal retail stores in the UK. I have tried it 3 times now. Initial... See more

Company replied

Rated 1 out of 5 stars

Found this product to be disappointing: it does not peel away black heads as it advertises, just peels off dead skin cells for which you may as well use an exfoliator or sticky tape! It is very mess... See more

Company details

  1. Beauty Product Supplier
  2. Beauty Supply Store
  3. Cosmetics Store

Written by the company

Jorgobé – Skincare that works with your skin. Founded in Copenhagen, Jorgobé creates precision skincare that delivers visible results – without compromising your skin barrier. Our minimalist routines are built around high-performing ingredients in effective yet gentle doses. With just three daily essentials and one weekly booster, we make skincare simple, effective, and skin-friendly. Try the Scandinavian approach to skin health – Jorgobé.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

161 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing products - wonderful service

Having bought the black peel off mask, scrub and balancing moisturiser I've now bought the peel off mask for my mum as a birthday present and she's thrilled with it! I also repurchased the moisturiser as it's the best one I've ever tried - and I've tried MANY! Am so thrilled with all the products I've used so far and would highly recommend! 🙌❤

April 29, 2017
Unprompted review
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Rated 1 out of 5 stars

Poor Product Efficiency

I am truly disappointed in the lack of effectiveness of the black mask and think it is inferior to the strips that can be bought in normal retail stores in the UK. I have tried it 3 times now. Initially I though the problem might be the thickness of the layer but regardless of thickness it just doesn’t work. Also takes ages to harden and then still not delivering to promise. Disappointed and waisted almost £30.

March 13, 2017
Unprompted review
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Reply from Jorgobé

Dear Customer,


Thanks for uploading your review and for giving us your opinion.

We are sorry to read about your experience and that our product didn't live up to your expectations. We would much like to see if we can help you to achieve the results you were hoping for.
We would therefore encourage you to contact us at email: jorgobe@jorgobe.com, in order for us to troubleshoot what perhaps went wrong or if there is better way for you use the Peel Off Mask.

Using the Peel Off Mask is a treatment of the skin, meaning that to achieve the best results it is recommended to use it once or twice a week for 2-3 weeks. This is due to some black/white heads and impurities can be deeper rooted in the skin and it can therefore take more time for the mask to work in and with the skin.


We hope to be hearing from you so we can try and give you some good tips for how you can use our product most efficiently.


Thanks in advance and have a lovely Thursday!
/JorgObé

Rated 5 out of 5 stars

Lovin JorgObe

Loving these products!! has my skin feeling fresh and rejuvenated definitely be ordering again

February 16, 2017
Unprompted review
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Rated 1 out of 5 stars

Sadly didn't work for me

I have tried this on 3 occasions now and it has pulled out a grand total of about 2 blackheads. As someone who has noticeable blackheads I had high hopes after reading reviews. Very disappointed as quite a pricey product - update....quite surprised my review had been challenged by the company (stating I hadn't mentioned the service) service was great quick turnaround for receiving the goods, lovely packaging.....however all irrelevant in my eyes as the product wasn't worth the money I paid therefore I wouldn't use the company again even though their service couldn't be faulted. I also find it a cheek to challenge my opinion when I think this is an accurate review of my experience overall....I see they haven't challenged any reviews where there has been a positive review of products with no mention of service!

February 10, 2017
Unprompted review
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Reply from Jorgobé

Dear Claire,


Thanks for updating your review and for making it more extensive.

We are sorry to read about your dissatisfaction with the product and that it didn't work for you.
Some of the ways in which we can improve our processes and products as a business are from the feedback we receive from our customers - both negative as well as positive.
We aim and strive to have a constructive dialog with our customers to make sure we get the necessary awareness of what we do well and where we can advance and get better.

We are sorry about not hearing from you before we invited you to review your service and buying experience, as we perhaps would have been able to guide and assist you in a more personal way in how to use the product in the best possible way.


You are more than welcome to contact us directly at jorgobe@jorgobe.com and we can try troubleshooting together how you can use the mask for the best possible and must effective result.

We hope to be hearing from you and otherwise we thank you for the feedback.

Have a nice Thursday afternoon!
/JorgObé

Rated 5 out of 5 stars

Excellent Service

I ordered goods from JorgObe Skin Care and it was delivered within a few days and in perfect condition, I'm very happy with the service.

February 10, 2017
Unprompted review
Rated 5 out of 5 stars

Does exactly what it says

I ordered online - the facts mask and the White Tea moisturiser. Both arrived really promptly. The mask was amazing and really cleaned my pores. The moisturiser is gorgeous, smells divine and really compliments the mask. Highly recommended!

February 10, 2017
Unprompted review
Rated 1 out of 5 stars

Not as shown on the photos, doesn't work

I did receive the product very shortly after I placed the order, and I have nothing to say about the customer service experience, it all went very smoothly. However regarding the product itself, I'm very disappointed. With either a thin or thick layer applied on my skin, it doesn't do the job and is very delicate to remove. I think I'm going back to the patches.

February 10, 2017
Unprompted review
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Rated 5 out of 5 stars

Fantastic skin care products

Never heard of JorgObe before purchase, randomly came across their charcoal mask and thought why not. Have now ordered all three products and they are fantastic. Removes dead skin, tightens pores and leaves skin looking fresh and clear. End result is non-shiny, non-greasy finish, which was a problem most other brands had in my experience. Definitely worth ordering and seeing the difference it can make for yourself.

February 9, 2017
Unprompted review
Rated 5 out of 5 stars

Actually works!

This is not a miracle cream whereby you use it once and will never have blackheads again, however if you use it properly and regularly you can see the results when you peel the mask off. Even the husband has had a go at it!

February 9, 2017
Unprompted review
Rated 5 out of 5 stars

Well worth the price

I bought the face mask and moisturiser pack and, while expensive, have been very pleased with the results. They make my skin feel like nothing I have used before and would definitely recommend these products.

February 9, 2017
Unprompted review
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Rated 3 out of 5 stars

Average product

I was quite excited about this product and looked at it a few times, but I must say the peel off mask was completely average. I followed instructions exactly, have used several times now and have seen no difference in the slightest.

The product arrived within a week, which was expected, but it is hugely expensive so something that has basically achieved nothing for me. I'll continue to use it just in case anything changes, but I'm not very optimistic about it.

February 9, 2017
Unprompted review
Rated 5 out of 5 stars

Love the products

All three products I have found work really well. My skin feels a lot cleaner & fresher. Will definitely be ordering again.

February 9, 2017
Unprompted review
Rated 5 out of 5 stars

Trustworthy company

Easy to use website, quick postage and great customer service. I contacted the company to find out some more information about how to use the products in conjunction with one another. I received a fast and very detailed response, answering all of my questions to a high and personalised standard. The products that I bought are very good quality. I plan to buy from Jorgobe again in the very near future!

February 9, 2017
Unprompted review

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