Jo Thornton Reviews 

114
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them comfortable and effective for their needs. Many highlight the exceptional staff, who are described as caring, knowledgeable, and dedicated to ensuring customer satisfaction. The personalized service, including expert advice and going the extra mile, is frequently appreciated by people. Consumers also frequently commend the efficient and discreet delivery service, with products arriving quickly and well-packaged. This comprehensive positive experience contributes to a strong sense of confidence and satisfaction among users.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the natural feel and realistic... See more

Staff

Reviewers consistently express appreciation for the staff's exceptional helpfulness and friendly demeanor,... See more

Quality

People report positive experiences with product quality, consistently praising the items as outstanding,... See more

Service

Consumers find service to be positive, with many reviewers expressing gratitude for the excellent and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cannot rate Jo highly enough I needed something as had to have my burst implant out after 30 years and am left a little bit lop sided ! Explained it all and sent pictures to Jo and she recommended a c... See more

Company replied

Rated 5 out of 5 stars

Wow! How lucky was I to stumble across Jo Thornton’s website! She is true to her word and will help you find your perfect pair. So incredibly patient, helpful and genuinely cares. In a world where cus... See more

Company replied

Rated 5 out of 5 stars

It's always a pleasurable experience dealing with Jo, and after a confidence building experience with my first forms, decided to try something much larger. 800g teardrop style 2 is intimidating out... See more

Company replied

Rated 5 out of 5 stars

Jo is an amazing person who is so understanding and helpful. She managed to identify replacement enhancers which I had bought several years ago. Nothing was too much trouble. She encouraged me to u... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

Hello, I’m Jo — I run this little UK online store. Over the years it’s grown to offer a wide range of breast enhancers, silicone bra inserts, breast forms and fashion tape. People find me for all sorts of reasons: some want a subtle lift, others a bigger boost; some are choosing inserts for a wedding dress or special outfit; others are balancing after surgery, or exploring a more feminine shape for cross-dressing or drag. Whatever brings you here, my aim is always the same — to help you find something that feels right for you. I try to keep the website clear and genuinely helpful, and if you’re unsure you can always message me — I’m very happy to guide you to an option that will work well for your body and your clothes. Jo x


Contact info

4.9

Excellent

TrustScore 5 out of 5

114 reviews

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4.9

All reviews

(114)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jo was very friendly and helpful

Jo was very friendly and helpful. She helped recommend breast forms and bras for me. The forms are good quality and look and feel great. Thank you Jo!

July 1, 2026
Unprompted review
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Reply from Jo Thornton

I'm glad you like them Kira, and that they feel good to wear. You know where I am if you ever need more advice/an opinion. Jo x

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Rated 5 out of 5 stars

Outstanding double-sided sticky tape!

I bought some new sticky tape to keep my breastforms from moving around under my bra. The tapes are now wider than the ones i have previously purchased here. I must say i think these tapes are outstanding and a great improvement! Really solid attachment that lasts all day and probably longer if you dared (likely to start pulling the skin a bit though!). I used 3 for each breast. Highly recommend!

June 5, 2026
Unprompted review
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Reply from Jo Thornton

🙂 Thank you so much for your lovely review. I’m really glad you like the tape and that it’s giving you such a good, reliable hold. Jo x

Rated 5 out of 5 stars

Excellent Product, Excellent Service.

First of all, I would like to thank Jo Thornton for the excellent service I recently received regarding my purchase of the Style 6 Breast Enhancers (195g pair).

The quality of the product, communication throughout the process, and delivery times were all absolutely first-class. I would not hesitate to recommend Jo and her products to others, and I look forward to purchasing from her again in the future.

I have been a crossdresser since a very early age—around seven years old. Throughout my life, I have always had a naturally developed chest, which was often a source of embarrassment during my school years. Ten years ago, I finally confided in my wife about this part of my life. As expected, she was initially shocked; however, within a matter of hours, I was showing her my extensive collection of clothing and shoes. Over the following months, I became increasingly comfortable expressing myself and eventually began dressing full-time at home.

More recently, my wife and I discussed the possibility of breast implants. After careful consideration, we decided that breast enhancers would be a more suitable option. After discovering Jo Thornton’s website and reviewing the available products, we chose the Style 6 Breast Enhancers (195g pair).

They have exceeded all expectations. The enhancers feel incredibly natural and provide just the right amount of lift, creating a very realistic and flattering appearance while allowing a natural amount of cleavage to be visible above the bra.

I have sent photographs to Jo to express my appreciation and satisfaction with the product, and I am delighted with the results.

Breast forms are already the next item on my shopping list!

Thank you once again Jo, for your outstanding service and an excellent product.

Amanda Jayne xx.

May 23, 2026
Unprompted review
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Reply from Jo Thornton

Thank you so much for such a beautiful review ❤️ I’m so pleased my Style 6 enhancers are giving you the natural lift and shape you hoped for. Your photos were wonderful to see! Thank you for trusting me with your story and for such kind words. And when you’re ready to look at breast forms, I’m ready too! Jo x

Rated 5 out of 5 stars

soft silvery friends!

Initially the website appeared to have a very personal touch and the items were fully explained.
I was delighted when I received the soft silvery inserts and they immediately felt like friends! The quality was great.
I hope Jo keeps the sincere and personal touch that is conveyed on her website.

May 21, 2026
Unprompted review
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Reply from Jo Thornton

Thank you so much for this lovely review. I’m so glad the website felt personal and helpful, because I want choosing to feel less like guesswork and more like I’m there with you, helping you through it. And I love that the inserts felt like friends straight away - what a beautiful way to describe them 🙂 That sincere, personal touch matters a lot to me, so it’s lovely to know it came across. Jo x

Rated 5 out of 5 stars

I would give more stars if I could…

I would give more stars if I could absolutely fantasy service communication brilliant and products are amazing Jo is so helpful beyond words. Carnt recommend highly enough. Definitely my go to . Thank you so much .

May 14, 2026
Unprompted review
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Reply from Jo Thornton

It was lovely helping you find the pair that felt just right for you 😄 I’m so happy you’re loving them so much! Thank you for all your lovely words — and for trusting me to guide you through the options. Jo x

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Rated 5 out of 5 stars

Wow what a great find!

Wow! How lucky was I to stumble across Jo Thornton’s website! She is true to her word and will help you find your perfect pair. So incredibly patient, helpful and genuinely cares. In a world where customer service is becoming less important she goes out of her way to offer an exceptional service. Thank you Jo I will definitely recommend you to others.

April 23, 2026
Unprompted review
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Reply from Jo Thornton

Wow, what a lovely thing to read! I’m really glad you found me and that we were able to find the right pair for you in the end. I’ve always kept things small and personal on purpose, so I can give that kind of one-to-one help - it’s lovely to hear that you appreciate it. Thank you for your kindness, and for recommending me. Jo x

Rated 5 out of 5 stars

Five stars again

I needed to purchase some replacement forms as one of my current pair has split after many years of use. As always, Jo comes up trumps with a wonderful website, full of useful help plus some great videos. And, as I am going on holiday very soon, there is lots of advice from Jo on wearing breast forms when travelling by plane. Needless to say, my replacement forms arrived the next day after ordering, beautifully packed. Thanks Jo - five stars as always!

April 17, 2026
Unprompted review
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Reply from Jo Thornton

It sounds like your last pair really did you proud 🙂 I’m so glad the travel guide helped as well - it’s one of those things you don’t always think about until a trip comes up. Wishing you the loveliest holiday ✈️ and I hope your new pair look after you just as well. Jo x

Rated 5 out of 5 stars

Amazing products at a reasonable price…

Amazing products at a reasonable price with fast & discrete delivery.
I have purchased the 11cm discs and strips several times as they work so well, live using them and feel confident they will hold everything in place (often for 10-12 hrs), holding my DD forms with no other support wonderfully

April 15, 2026
Unprompted review
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Reply from Jo Thornton

It’s so lovely to read this 🙂 I’m really glad the discs and strips are working so well for you — especially for those longer days when you just want everything to stay exactly where it should. It’s great to hear you’ve been able to rely on them time and time again. Thank you for taking the time to share your experience. Jo x

Rated 5 out of 5 stars

Highly recommend

Excellent web site with lots of choice. Really good videos and information on sizes of the products. I got excellent advice from Jo. She was friendly, knowledgeable about her products and also professional. It was good to support a small company too.

April 2, 2026
Unprompted review
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Reply from Jo Thornton

Thank you so much for your lovely review, Gloria. I’m really glad you found the videos helpful and that the advice made things clearer for you. And thank you for choosing to come directly to me - I really do appreciate your support. Jo x

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Rated 5 out of 5 stars

Jo device was excellent

Jo was so helpful from the start as I didn’t know what ones would be best but after a few emails I chose some and they arrived the next day and are just perfect for what I wanted.

March 31, 2026
Unprompted review
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Reply from Jo Thornton

Great news Mel! I'm so glad they are perfect for you. Jo x

Rated 5 out of 5 stars

breast form post mastectomy

Jo was recommended to me by a friend, and I am so glad I emailed her. I was having problems getting a breast from that fitted after a mastectomy. The NHS one provided, just did not fit at all. Jo and I had a great email exchange and she suggested one that may be suitable, and boy was it. It fits well in my bra, even without a breast form pocket, it stayed in place and was comfortable. It got the seal of approval from my friend and my daughter, so I am so pleased.

Thank you Jo for listening, understanding and guiding me through this, your suggestions and knowledge has been top notch.

xxx

March 25, 2026
Unprompted review
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Reply from Jo Thornton

You are more than welcome, Sarah ❤️ I’m so pleased it's settled so well for you — especially after the trouble you’d been having with the NHS one. It’s lovely to hear it feels comfortable and it sits well. Enjoy those summer vest tops! And I hope you’re able to get a smaller NHS form sorted as well, so you have a good back-up. Jo xx P.S Lots of love to Mandy too!

Rated 5 out of 5 stars

A trustworthy, friendly and helpful business

Jo takes great care in ensuring her customers are completely satisfied with any product bought.
She patiently advises and answers queries in a friendly understanding manner and each time I have bought her excellent and extremely good value for money goods she has gone the extra mile to please.
A thoroughly outstanding little business!
Thank you Jo you are a gem!

March 4, 2026
Unprompted review
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Reply from Jo Thornton

Thank you so much for such generous words ❤️ I always hope people feel comfortable asking questions and taking the time to work out what will suit them best, so it’s really kind of you to say that. It’s just me here, so I can’t always reply quite as quickly as I’d like, but when I do I want to give each customer the time they deserve. I’m so pleased you’re happy with everything. You’re a gem too! Jo x

Rated 5 out of 5 stars

Helpful and friendly service

Jo was very helpful assisting me with choosing a suitable breast enhancer. She chose 5 different types for me to try at home. They arrived quickly - I made my choice and sent the remaining ones back for a refund which was done swiftly.
The enhancer has now evened me up after breast surgery until my final surgery in a few weeks’ time. The enhancer is soft, comfortable and washable. I would definitely recommend.

February 24, 2026
Unprompted review
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Reply from Jo Thornton

Thank you for sharing this Kaye — and for trusting me to help you choose the right enhancer 🌼 Being able to try a few different options at home often makes the decision much easier, so I’m really pleased that approach worked well for you. It’s wonderful to hear it’s giving you the comfort and balance you were looking for while you wait for your final surgery. Wishing you all the very best for the weeks ahead, and thank you again for such a thoughtful recommendation. Jo x

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Rated 5 out of 5 stars

What can I say

What can I say. Just what you want from a company. As a crossdresser you couldn’t find a more accepting company. When it feels like the whole world frowns upon what we do. To have a compassionate owner who listens to and cares for all her customers. I stumbled across this site looking for new forms as the ones I’d had had seen better days. After looking for days at the different sorts of forms I plucked up the courage to message.
Jo was amazing! She pointed me in the right direction to which forms would suit me better. The ones she said fit like a glove.
I’d have no hesitation in to buying again and would recommend any Crossdresser to buy their forms from this lovely, caring company

February 11, 2026
Unprompted review
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Reply from Jo Thornton

Thank you so much for your lovely review ❤️ I’m really glad you found me and that we were able to choose the right forms for you - hearing that they fit like a glove makes me very happy! Thank you for your kindness. Go forth and shine, Nicole! Jo x

Rated 5 out of 5 stars

Reassuring and Inclusive

What a lovely, reassuring and inclusive experience it has been to deal with Jo.

As a part time cross-dresser I have been reluctant to purchase breast forms as the variety of styles and sizes is somewhat baffling.

But Jo invites enquiries and is good to her word, replying promptly and with helpful advice. And yes, I know it's a bit kinky, but Jo is completely non-judgemental.

So, if like me you have qualms about your first purchase then look no further ... and the courier service to a local convenience store was both efficient and very discrete.

Oh, and in case you're wondering ... 300 gram style 1 teardrops! They look utterly sensational in a full cup bra! I'm sure other purchases will follow ...

Thank you Jo.

February 10, 2026
Unprompted review
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Reply from Jo Thornton

Oh, this really made me smile ❤️ I’m so glad you felt able to reach out — being approachable is exactly what I try to get across on my website, so that means a lot. It’s been such a pleasure chatting with you and helping you find what feels right. I’m so happy your 300g teardrops are giving you exactly the look and feel you were after. Enjoy them! Jo x

Rated 5 out of 5 stars

Jo is an amazing person

Jo is an amazing person who is so understanding and helpful. She managed to identify replacement enhancers which I had bought several years ago. Nothing was too much trouble. She encouraged me to use my femme name in all our correspondence when I first made contact some 5 years ago.
I think of her as a dear helpful sister and would not hesitate to recommend her for anyone looking for an uplift. She gives advice and guides one through the best choice for you. No embarassment being completely open with her. Her products are top notch and worth every penny. Postage is well handled with discreet options if required. Cant thank her enough for fulfilling my dream.

February 6, 2026
Unprompted review
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Reply from Jo Thornton

Mega blush! I don’t quite know what to say as I’m blushing so much — so just thank you, Lucy. You are also amazing! ❤️ Jo xx

Rated 5 out of 5 stars

Jo is so lovely and helpful

Jo is so lovely and helpful. Cannot recommend her highly enough. So kind and her products are great

January 23, 2026
Unprompted review
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Reply from Jo Thornton

Thank you so much ❤️ I’m really glad I could help, and that you’re happy with them. Jo x
P.S. You’re lovely too!

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Rated 5 out of 5 stars

The best online business I’ve ever bought from!

I’m fortunate that my measurements are about average UK women’s sizes but, as I’ve got older, I felt I needed a fuller bust than my 400-gram concave-back triangle forms on my natural B-cup breasts, originally in a 36D bra. As my band size has increased to 38 I needed more volume, 38E, for a balanced natural look.
I found Jo Thornton’s website and was very impressed by the useful information about each product and breast forms in general, The concave-back triangle forms are better with some natural breast volume but I couldn’t decide whether to go for 500g or 600g so I emailed Jo and her reply was so understanding and helpful and solved my dilemma. She wrote: “If you decide to push it a little further with a 38F then the 600g is the way to go”, so I did!
The 600g forms fill my 38E bra cups perfectly and they surely give the more mature bust I was looking for, and I love the added wobble and bounce! If I now stand upright I must lean forward very slightly to see my toes. The breast forms are wonderful and I’m delighted, as perhaps is obvious.
Jo has been so kind and helpful throughout and I’m so glad I found her. I highly recommend Jo Thornton, the best online business I’ve ever bought from. Thank you, Jo.
Sally

January 7, 2026
Unprompted review
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Reply from Jo Thornton

Oh Sally, it was a pleasure for me too! ❤️ I’m so glad you’re pleased with them, and that I gave you the shopping experience you deserve. I’m delighted you’ve found what you were hoping for. Thank you for such a lovely review. Jo x

Rated 5 out of 5 stars

Jo is fabulous and so are her products

Jo is fabulous and so are her products. She has been so helpful in helping me get the perfect product for my needs.
I will definitely be returning to buy more. Excellent, personalised customer service and I feel like a woman again :-)

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, as described, fast delivery, safely packed. They help me greatly. Best of luck with your business. Thank you.

November 15, 2025
Unprompted review
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Reply from Jo Thornton

Thank you so much for your kind review Rita. I’m really glad they’re helping you — that means a lot to hear. And thank you for the lovely good-luck wishes too, that's very kind. Jo x

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