Joybaby Reviews 

130
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Bought the baby joy adjustable foldable high chair via the Baby Bunting site as a Marketplace item. When It arrived I was not happy with the fact that there is basically no seat for the baby to si... See more

Rated 1 out of 5 stars

Reached out to their customer service email twice for assistance with an update on shipment, no reply at all.

Rated 5 out of 5 stars

Wow - I was nervous putting furniture together but all the parts and screws were marked and the paint is beautiful thick than most & bright. The characters are as large as life as the photos. My child... See more

Rated 1 out of 5 stars

Communication and shipping time is terrible. States on their website they will ship within 28 hours - I’ve waited 4 days with no update. I have tried contacting them via email and phone - no response... See more

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2.0

Poor

TrustScore 2 out of 5

130 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.0

All reviews

(130)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Damaged table top

I ordered a baby change table and this product came with a damaged top. Have not heard back regarding a replacement :( $335 was spent on something that looks second hand

May 3, 2021
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Rated 1 out of 5 stars

cheap

cheap
No ‘Solid timber construction’ as per description

April 6, 2021
Rated 1 out of 5 stars

No communication

No communication. No one answers phones or emails. Boxes missing and no idea if or when I’ll get them.
Shocking business
Don’t waste your time or money!

March 22, 2021
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Rated 5 out of 5 stars

Amazing

Amazing! Love the Joy baby chest of drawers. They arrived super fast and are the perfect addition to our baby nursery

March 1, 2021
Rated 3 out of 5 stars

Not happy with Couriers Please.

The product seems to be OK BUT the couriers which was Couriers Please did not co-operate with delivery instructions. We requested a call prior to delivery, Joybaby put that request on their delivery docket. I also requested directly with the company a call, they ignored it and just left this item even though it was a "not leave at door" Lucky the items were still there when my grandson in law came home. Maybe you could take this up with them or change couriers?

February 14, 2021
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Rated 1 out of 5 stars

Bad service

I tried several times to get an update on my order via email and was completely ignored. No one ever responded to my emailsl. Then I could see in the tracking that the package sat at the courier's warehouse for three days before they bothered to deliver.

January 14, 2021
Rated 1 out of 5 stars

Order Made - 27th Dec. No contact received to date.

We ordered an item on 27th DECEMBER and have yet to hear anything further from you re. Delivery. We did email and call to get confirmation on this but so far have had no response. One would be appreciated ASAP please. No notification that the business is closed over this period.

January 4, 2021
Rated 2 out of 5 stars

Never notified my item was ready for pick up

Never notified my item was ready for pick up but had received a email to do survey. Rang to see the status of my order, no return phone call. Went to factory and asked about my order. Lady confirmed it was pick up and it was brought out to me. My rating because I had to chase up.

December 25, 2020
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Rated 1 out of 5 stars

Bought for a present

Bought for a present. No indication it was out of stock. Still haven’t received it and now I hear it is another week Away. Disappointing as it was stated shipping within 24 hours.
Please just let your customers know if it is out of stock.

October 19, 2020
Rated 1 out of 5 stars

never came

never came. Dispatch was meant to be in 48 hrs.
10 days later they cancelled the order offering an inferior make as a solution.
Pretty poor business!

October 13, 2020
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Rated 1 out of 5 stars

Never got my order had to follow up…

Never got my order had to follow up multiple times where it was. Then I ended having to email all4kids also which they took me around in circles. Then they finally tell me its out of stock. I still haven't been refunded either. Not happy.

October 2, 2020
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