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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers expressed satisfaction with the staff, describing them as helpful, compassionate, and professional. People also found the customer service to be responsive and genuinely invested in their experience. The user experience was generally positive, with many feeling understood, safe, and supported throughout their sessions. However, some people were dissatisfied with the service, specifically regarding the sales approach and the actual hypnosis content. Some reviewers mentioned pushiness, irritation, and a lack of professionalism from sales representatives. Additionally, a few customers felt that the hypnosis portion of their sessions was minimal or consisted of generic recordings, leading them to believe it was ineffective.

What people talk about most

Staff

Clients share positive opinions on staff. Many reviewers praise the professionalism, attentiveness, and... See more

Service

People report ambiguous experiences with service. Many customers praise the service, highlighting the... See more

User experience

Users describe positive interactions with the user experience. Many customers found their sessions to be... See more

Customer service

Reviewers mention positive feedback about customer service. Customers praise the team for going above and... See more

Based on these reviews

Rated 5 out of 5 stars

I had been struggling with some very difficult issues in my life for a long time, and nothing seemed to truly help—until I found Rochelle. From the very beginning, she made me feel understood, s... See more

Rated 5 out of 5 stars

It has been a great experience with Tabia and the team. Sonja has been very helpful and calming to help setup the best bang for my buck. Tabia my coach has been great - id love to get a free session!... See more

Rated 5 out of 5 stars

I have never done hypnotherapy before, but I wanted to see if it would be a good companion to my normal therapy sessions. Every experience I have had with Joymind has been positive and encouragin... See more

Rated 5 out of 5 stars

I worked with two hypnotherapists through JoyMind for over two years. It was hard work. It was not always what it seemed in the moments, some times I thought I was wasting my time and money & then I s... See more


3.8

Great

TrustScore 4 out of 5

37 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Joymind has amazing therapists!

Joymind has amazing therapists! I’ve worked with them, and the results have been remarkable. I had hypnotherapy sessions with Rochelle, my fears and insecurities in my relationship turned to trust, confidence, and security! I felt the shift in a few sessions and can’t recommend them enough! My friends have also gone through this work and they have had positive impact in their carriers and health!

December 5, 2025
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Rated 5 out of 5 stars

JoyMind has been a positive and a blessing when I needed it most.

JoyMind has been a positive and supportive part of my journey. My hypnotherapy session brought me a noticeable sense of relief and calm, which I truly needed. It helped me slow down mentally and emotionally in a way that felt natural and safe.

I especially appreciated having access to the recorded session, because even when I listened to it again later, I experienced that same sense of peace.

The care and professionalism of the team really stand out. I’m thankful for the support and look forward to continuing my sessions. I would definitely recommend JoyMind to others who are looking for meaningful support for their well-being.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Myy first hypnosis session with Suzan Brittan.

I recently had my first hypnosis session with Suzan Brittan from JoyMind, and it was a very positive and insightful experience.

The session lasted about 80 minutes, and Suzan took the time to really understand me, my background, and the deeper subconscious reasons behind my current challenges — especially my struggle with procrastination. She was highly professional, attentive, and created a safe, comfortable space where I felt at ease opening up about personal experiences I don’t usually share.

The hypnosis portion itself was very calming. I remained fully conscious, but deeply relaxed. I didn’t know exactly what to expect going in, but I kept an open mind and found the process surprisingly natural.

What stood out the most was how I felt afterward — peaceful, grounded, and less emotionally triggered by past memories. Even 24 hours later, that sense of calm is still with me.

I’m very satisfied with my first session and feel optimistic about continuing. I would definitely recommend JoyMind and Suzan Brittan.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Rochelle truly can change your life

I can honestly say that working with Rochelle has been one of the most life-changing decisions I’ve ever made. For years, I struggled with anxiety that felt overwhelming and constant. It affected my thoughts, my relationships, and even my ability to enjoy everyday life. I had tried so many different approaches, but nothing truly got to the root of what I was experiencing—until I found her.

From the very beginning, Rochelle created a space where I felt completely safe.She has a remarkable ability to listen deeply and guide you in a way that feels natural, not forced. Her approach to hypnotherapy is incredibly powerful, yet calming at the same time. It’s like she knows exactly how to help you access the part of yourself that’s ready to heal.

Through our work together, I began to notice real, lasting changes. The constant anxiety that once controlled my life started to fade. Situations that used to trigger me no longer have the same hold. I feel more grounded, more in control, and more connected to who I truly am.

What’s most incredible is the sense of peace I feel now. It’s something I didn’t think was possible before. My mind is quieter, my body feels calmer, and I’m able to actually enjoy my life without that constant undercurrent of worry.

Rochelle didn’t just help me manage my anxiety—she helped me transform my life. I feel stronger, clearer, and more confident in myself than I ever have before.

If you’re struggling and feel like nothing has worked, I highly recommend working with Rochelle. It truly can change your life.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

I had been struggling with some very…

I had been struggling with some very difficult issues in my life for a long time, and nothing seemed to truly help—until I found Rochelle. From the very beginning, she made me feel understood, safe, and supported. Her approach to hypnotherapy is incredibly powerful, and she has a unique ability to get to the root of things in a way that feels natural and lasting.

Through working with Rochelle, I’ve experienced real breakthroughs that I honestly didn’t think were possible. I feel clearer, stronger, and more in control of my life than I have in years.

I also want to mention the company, JoyMind, as a whole. The customer service team went above and beyond to make sure I was taken care of every step of the way. They were responsive, kind, and genuinely invested in my experience.

I highly recommend Rochelle and JoyMind to anyone looking for real, meaningful change. Hypnotherapy truly works, and this team proves it.

March 4, 2026
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Rated 5 out of 5 stars

A clear path to recovery and healing

In addition to a smooth and efficient on boarding process, I have found the therapist I am working to be extremely competent, compassionate and supportive in my journey of healing and self-awareness. In contrast to traditional psychotherapy alone, I have found my therapist to be more invested in my recovery and the process of rewiring neural pathways through direct and specific methods that have produced clear and positive thinking, which has improved my every day experience of existence.

I am forever grateful to Rochelle and her team.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Definitely give it a try!!!

My experience with Joymind & Rochelle has been very helpful. From the initial phone call to get information, to my personal therapy and hypnotherapy sessions, I have gained so much knowledge, insight and most importantly, help and healing dealing with and getting through my issues. Everyone has been genuinely compassionate and caring in all that they do.
I definitely recommend Joymind.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Rochelle is absolutely amazing without…

Rochelle is truly incredible. I honestly don’t think I would have made it through this past year without her. She walked me through some of the hardest moments of betrayal, helped me find my way to the other side, and showed me that there really is light at the end of the tunnel. If you’re struggling, she can help you too. She’s the real thing—listen to her, and trust what she says.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

I worked with two hypnotherapists…

I worked with two hypnotherapists through JoyMind for over two years. It was hard work. It was not always what it seemed in the moments, some times I thought I was wasting my time and money & then I started noticing differences in my attitude, differences in my outlook, differences in the way I approached not only the world around me but the world inside me. Life isn’t “easier”. I’m still at the same job, same economic status, same childhood traumas, BUT because of all those differences mentioned earlier I am choosing how I some up for myself, how I allow in and handle the problems of my life. I am choosing to let go of the narrative I built, the story of my past I clung to and everyday in every way I am getting better and better and better. The staff at JOYMIND were always ready to be helpful with answers to small issues like scheduling or rescheduling and big issues too like not being able to afford a month of service and holding my space for my return. My hypnotherapists were always helping me find my strength to confront my problems in safe and ethical ways. Every time. I admire the work they do and I believe everyone should spend time working with hypnotherapists through JoyMind. They are trained through HMI, which is the only accredited hypnosis program in the country. So I think anyone would be in good hands with JoyMind!

April 4, 2025
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Rated 1 out of 5 stars

My therapist was super-nice and we had…

My therapist was super-nice and we had a lovely THERAPY session, but I have a therapist and my insurance covers it. There was literally 10 min of hypnosis among my 3 sessions and 2 of the recorded “sessions” weren’t even mine but rather a generic recording of “your problem” it’s all a script and was useless for me. $575 in the trash. Hope you fare better.

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

Joymind scam I did 3 sessions 1 free.

This company is horrible. They promise a lower price over and over again. Then you accept and sign with after pay. If you cancel the remaining sessions they go back and charge full price of 300 for what you've already done. So they lie and they truck you with afterpay. I think consumer affairs should look into this they say it's in the afterpay contract so they are deceitful on purpose. Stay away

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Dont believe the hype..its a mask

During the intial talk with sales person, the company was amplied to the holy grail of institutions. I did do few sessions & realized that all they do is help you meditate which I do already so I tried to cancel. I was told once I paid, there was no refunds. Masked as a company that helps but financial methods are like a corporation. Pay me and then you dont matter because we have your money. Absolutely would not recommend.

April 1, 2026
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Rated 5 out of 5 stars

Awesome

I believe this has been a life altering experience. I have struggled with Issues my entire Adult life that I’ve Sought therapy for which helped to a degree. But this has changed me to a new level. Thank you Joymind and Billie

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

My first session

My first session with Ms. Billie Stone was very informative. Billie will help me reduce my focus away from the tinnitus I have had for 38 years. I look forward to future sessions!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Making the right choice.

Very helpful knowledgeable explained how this can help me move forward in life and have a lasting impact in my future. I’m glad I made the right decision. Most likely importantly that my family can be impacted in a positive way.

March 26, 2026
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Rated 5 out of 5 stars

A place of peace

I have never done hypnotherapy before, but I wanted to see if it would be a good companion to my normal therapy sessions.
Every experience I have had with Joymind has been positive and encouraging, beginning with my initial interview conducted by Angelo. Angelo and I talked at length about my hopes and goals, about my life, my current situation and other things. The interview's purpose is so Angelo can match me with a good fit for a therapist. After our talk, he matched me with Billie.
I had my first session last night, and even though I was nervous, Billie was able to put me at ease and make me feel comfortable. We practiced relaxation and visualization. I was able to visualize myself in a favorite natural space. I was able to see it, see myself in it, hear it, and feel it both physically and emotionally. When I came out of hypnosis, I had tears on my face. I found the whole experience peaceful and like I had revisited a part of myself that I had forgotten existed.
I very much look forward to practicing the techniques ive learned so far throughout the week and my next session with Billie.
Thank you

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

So far after one session

So far after one session, it’s been a great experience with Joymind. Straightforward process and it seems like they really care that you’re getting what you need out of your sessions. I definitely recommend it!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. I was skeptical at first, but wow, what a difference this made! I was also impressed by the knowledgeable staff and customer support. You can just tell, it’s the kind of folks that really care about your well-being.

March 26, 2026
Unprompted review

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