The website is convenient to use, but the app works amazingly well, and they keep adding more shopping platforms over time. The most notable thing is their low product purchase fee (250 yen) comp... See more
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JPFans is a professional Japanese shopping agent platform. We support purchases from popular Japanese websites such as 「Mercari」, 「Rakuten」, and 「JDirectItems Shopping」, allowing you to shop for Japanese products with ease, hassle-free and secure.
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Replied to 84% of negative reviews
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The naoto plushie that I bought was…
The naoto plushie that I bought was very easy to buy and the process felt very smooth
Incredibly low prices for niche…
Incredibly low prices for niche products and very wide variety! It can be a bit tricky to navigate for new users but overall great experience
I would definitely recommend this app
I would definitely recommend this app, it was amazing and really easy to use, my package arrived within less than two weeks and it was perfectly packed! I'd really recommend :)
10/10 experience
Shipping was so quick and I also got a lot of coupons for shipping and it came quicker than I anticipated. I also got a lot of credit from the orders!
JPFans package to the UK!
This was my first time using JPFans and I am very happy!!! The quality checks are a superb addition and made me feel a lot more confident in my purchases. Items came quicker than expected and packaged perfectly. JPFans kept me updated throughout the whole process and responded quickly to my packaging and shipping options. I will definitely be using JPFans again soon! Thank you so much!!! =^_^=
I’ve been using JPFans for a bit now
I’ve been using JPFans for a bit now, and it’s honestly a really great app if you’re into Japanese fashion, figures, and beauty products. The selection is super unique — there are so many cute and stylish clothes, detailed figures, and high-quality makeup items that are hard to find anywhere else.
The app itself is really easy to use. Everything is organized nicely, so you can scroll through categories without getting confused, and finding specific items is quick. The pictures and descriptions are clear, which made me feel more confident about what I was buying.
One thing I really appreciated was the quality of the products. Everything I received looked exactly like the photos and felt authentic, not cheap or low-quality. You can tell they put effort into choosing good items.
Shipping was also a good experience. My order arrived safely and was packaged carefully, so nothing was damaged. It made the whole experience feel reliable and worth it.
Overall, JPFans is an awesome app if you love Japanese fashion, collectibles, and beauty products. It’s easy to use, trustworthy, and has a really fun selection of items. I’d definitely recommend it to anyone who wants access to unique products from Japan!
easy navigation
I found it really easy to navigate through the app, and most of the items don't take too long to arrive at the warehouse.
the customer service is also really good and they answer really quickly!
Great experience
Great experience. Always informed on the package whereabouts, pretty quick process considering it was shipped from the other side of the world. Product very well protected and in very good condition. Fair shipping pricing. Will buy again
I would definitely recommend JPFans to all kpop fans!
I would definitely recommend JPFans to anyone looking for great deals on kpop photocards and merch. I found hidden gems that I didn't even know were available like le sserafim crazy japan merch! So cool and easy to use!
From Japan to the UK!
From Japan to the UK!
I bought a cardigan and 7 figures for around £70 (including shipping) if I wanted to buy the same thing it would have cost me anything from £180-230! (Maybe even more) This service has saved me so much money. Not only that but they constantly give out shipping Coupons to lower the price further! Each item is checked for quality and they send you pictures of the items so you can double check them! Shipping took less than two week, I expected to wait months since it’s from Japan but it arrived so quickly!
I already placed another order :)
My JPFans haul to the US - Great experience and fast shipping!
I recently placed an order on JPFans and I’m really impressed with the service. I bought a few items including some clothes and accessories, and the shipping speed was much faster than I expected, arriving in just a couple of week.
The packaging was very secure; everything was double-wrapped to prevent any damage during transit. I also had a quick question for customer service regarding my tracking number, and they responded within a day with helpful information.
Tip for other buyers: I definitely recommend choosing the "rehearsal packaging" option if you are shipping multiple items, as it helped me save a bit on the final shipping costs!
Great, fast delivery, excellent price
I found a wonderful jacket secondhand through JPFans and it was delivered in a timely manner. The jacket was very reasonably priced as was the delivery. Packaging was secure. The entire transaction was simple and straightforward. I'll be doing much more secondhand online shopping this way now!
My JPFans haul to Europe
I'm very happy with my JPFans clothing order; the shipping was fast and the packaging kept everything safe. The customer service was also great, and my tip for others is to check the size guides carefully before buying.
My JPFans haul to europe
The app is easy to play. When you browse arround the markets, the price its converted to your local money. Costs of the service are cheap. And when you get in to they storage the products, they send you various pictures of your product. If you have any question about something, you can speak with the service and they answer fast and worthly. The packagin are 10/10 they sabe your products. I can't say something wrong because the proxy and the app are perfects.
I’ve had such a great experience with JPFans!
I’ve had such a great experience using JPFans to buy Liz Lisa items! The app makes it really easy to find authentic pieces, and I love how smooth the ordering process is. My package arrived safely and was packaged carefully, which I really appreciated since Liz Lisa items can be delicate. Shipping was also faster than I expected, and everything matched the photos perfectly. JPFans has made it so much easier for me to access Japanese fashion from overseas. One suggestion would be adding more detailed size guides for Liz Lisa items, but overall I’m really happy and will definitely keep using JPFans!
Great experience
I recently ordered a couple of photocards thru Jpfans and I will definitely be ordering again! The photocards were packaged securely and put in a little box to minimise shipping cost. The shipping itself was very fast and they offer a tax-free shipping option which is awesome, because you don’t get any surprise fees when the package arrives.
Jp fans haul to the uk!
Jp fans is an easy way to buy things from japan, i was always worried to buy from proxy shippers because i wasn’t able to know the price of shipping but with the “shipping estimate feature” i could know the price shipping before i even purchase the item i want to buy. I brought two figures and a keychain of my favourite characters from code geass, lelouch,c.c and suzaku. And the tax free shipping option ensured that i would not pay any extra money at customs! The price of shipping depends on the volume of the items you order i paid £30 which was not bad at all considering the size of my items. Jp fans has good customer service and many options to reduce the cost of shipping such as “folding shoe box” where for example if you’ve brought a figure with its box and you want to reduce the volume/price of the shipping they can remove that box and put it in the shipping package, slashing the shipping price in half! I also love how they send you pictures of the packing process it’s very useful and is a great way to check the quality of things. Overall i’ve enjoyed my experience with jp fans and the services that come with it.
My first pleasant experience with JPFans packahe to Europe
I’ve discovered about this proxy service from a popular fashion instagram page and I am always interested in the most beautiful pieces from japanese designers which are very hard to find in Europe.
The interface and layout of this service is translated in english and it is very easy to use! I can just type various different designers name in the searchbar and it will show me a bunch of items from mercari, yahoo jp auctions and other japanese platforms.
I’ve purchased a yohji yamamoto black shirt with a double placket in my size for a really good price (250USD) :D
Firstly the package arrived at their warehouse where they send me Quality Check pictures to ensure I received the correct item and after that I selected the EMS-F shipping service with tracking number included which I had to pay for and declare the value of my package. Secondly they send me another series of pictures with the package weight and the shirt being packed inside the box. I really love their transparent system!
On 24th january the package has left their warehouse.
On 27th january the package has left Japan.
On 29th january the package has arrived in my country ^.^
The customs process took another few days because they needed to process this and I had to pay additional custom taxes but finally on the 11th february the package was delivered to my address and I am sooo satisfied with the quality of the shirt and the quality of service of JPFans.
I am super satisfied as a customer with this experience and as of now I am waiting for another package from them :D
Overall good
Overall good, although I was not warned about how much international shipping would be before-hand, but perhaps I am just optimistic about prices and got caught up in how cheap the products themselves were. The shipping speed was quite fast though! I was very surprised.

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