JPL Plumbing & Heating Ltd Reviews 

354
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly professional and exceptionally friendly attitude of the staff, making every home visit comfortable. People consistently note that the team is completely reliable, always arriving right on time and keeping clients fully informed throughout. Consumers also highlight the efficient, clean, and thorough work consistently carried out on various heating and plumbing projects. Reviewers are very pleased with the competitive pricing, noting that the services provide great value without any unexpected overcharges. Many buyers frequently recommend these dependable local plumbing services to others seeking honest, expert assistance.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting reliable, efficient, and friendly... See more

Staff

People report positive experiences with staff, highlighting their professional, knowledgeable, and friendly... See more

Price

Reviewers consistently highlight positive aspects of price, noting that costs are very reasonable and... See more

Customer service

Clients share positive opinions on customer service, highlighting friendly and helpful staff who keep them... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic job done, very professional from start to finish. No problem with booking, came when they said they would, installed everything superbly, invoice was the same as the quote. Very tidy when wo... See more

Company replied

Rated 5 out of 5 stars

I cannot give enough appreciation for JPL. From the beginning the team have always been super friendly, professional, helpful. Always on hand to help, whether in person or over the phone, you always g... See more

Company replied

Rated 5 out of 5 stars

Jason and his son have done a few jobs for us now .They are very friendly, brilliant at their work and give you good advice. Marianne in the office who answers your calls is also very friendly and hel... See more

Rated 5 out of 5 stars

JPL Plumbing and Heating provided me with outstanding service recently. Their work has ranged from gas checks and a new boiler installation to a toilet cistern change. Every single job was completed q... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Written by the company

JPL Plumbing & Heating offers a full professional plumbing and heating service.  Based in Waltham, Grimsby, we have over 25 years experience in the industry and as a family run business we pride ourselves on having created longstanding, trusting relationships with our customers, many of whom feel like our extended family. Give us a call today for a hassle free, no worry service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

354 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(354)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Had a new boiler fitted in my caravan

Had a new boiler fitted in my caravan. Was so happy with the work.
Will be using this company again
5 stars from me

March 17, 2026
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you so much 😊
Really pleased you’re happy with your new boiler – and thanks for choosing us again!

Rated 5 out of 5 stars

Brilliant

Fantastic service received year on year. Would definitely recommend their services to any one who needs any work doing.

March 4, 2026
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Rated 5 out of 5 stars

Gas System Test.

Appointment made and details confirmed by text.Test carried out on time and date invoice followed with easy to follow payment details.A seemless and professional job would highly recommend.

March 4, 2026
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Rated 5 out of 5 stars

Excellent service

Excellent service. Does what it says on the tin. Fully informed throughout and great standard of work. New boiler installed and can't tell they have been in the property

February 12, 2026
Rated 5 out of 5 stars

Good job…

Jason came as arranged and diagnosed the issue quickly. Good communication about the repair and cost. All carried out efficiently as promised and at a fair cost

February 2, 2026
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Rated 5 out of 5 stars

freshfields

I was kept well informed of all the work carried out and all complete within time.

January 23, 2026
Rated 5 out of 5 stars

Great service would highly recommend…

Great service would highly recommend this company, fitted and serviced my central heating system

January 15, 2026
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

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Rated 5 out of 5 stars

Reliable

Work always done on time, to a good standard

January 15, 2026
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

Always helpful his work is excellent

Always helpful his work is excellent

January 20, 2026
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

Efficient with no hassle

JPL carried out work to drain down my caravan. They were efficient in emailing me the confirmed dates of drain down and to refill. Payment for the work was an easy process by bank transfer

November 27, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

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