JPL Plumbing & Heating Ltd Reviews 

354
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly professional and exceptionally friendly attitude of the staff, making every home visit comfortable. People consistently note that the team is completely reliable, always arriving right on time and keeping clients fully informed throughout. Consumers also highlight the efficient, clean, and thorough work consistently carried out on various heating and plumbing projects. Reviewers are very pleased with the competitive pricing, noting that the services provide great value without any unexpected overcharges. Many buyers frequently recommend these dependable local plumbing services to others seeking honest, expert assistance.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting reliable, efficient, and friendly... See more

Staff

People report positive experiences with staff, highlighting their professional, knowledgeable, and friendly... See more

Price

Reviewers consistently highlight positive aspects of price, noting that costs are very reasonable and... See more

Customer service

Clients share positive opinions on customer service, highlighting friendly and helpful staff who keep them... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic job done, very professional from start to finish. No problem with booking, came when they said they would, installed everything superbly, invoice was the same as the quote. Very tidy when wo... See more

Company replied

Rated 5 out of 5 stars

I cannot give enough appreciation for JPL. From the beginning the team have always been super friendly, professional, helpful. Always on hand to help, whether in person or over the phone, you always g... See more

Company replied

Rated 5 out of 5 stars

Jason and his son have done a few jobs for us now .They are very friendly, brilliant at their work and give you good advice. Marianne in the office who answers your calls is also very friendly and hel... See more

Rated 5 out of 5 stars

JPL Plumbing and Heating provided me with outstanding service recently. Their work has ranged from gas checks and a new boiler installation to a toilet cistern change. Every single job was completed q... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Written by the company

JPL Plumbing & Heating offers a full professional plumbing and heating service.  Based in Waltham, Grimsby, we have over 25 years experience in the industry and as a family run business we pride ourselves on having created longstanding, trusting relationships with our customers, many of whom feel like our extended family. Give us a call today for a hassle free, no worry service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

354 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(354)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, as always.

November 12, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

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Rated 5 out of 5 stars

Wouldn't Hesitate to recommend

Would not hesitate to recommend Jason to anyone. The whole process from quote to installation was very professional and everything was completed to a high standard. Communication with the JPL office was also first class. Thank you.

November 11, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

Thankyou once again again for excellent…

Thankyou once again again for excellent service

November 4, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

Excellent service and another job well done!

Easy and good communication, always a prompt response followed by efficient and timely completion of the job.

November 10, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

Always punctual,reliable

Always punctual,reliable, friendly and good priced

November 4, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

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Rated 5 out of 5 stars

Good plumber

Always on time and helps with any problems that occur .Easy payment plan and always does a excellent job.Will also come back if you have any problems.

October 28, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

Fantastic job done

Fantastic job done, very professional from start to finish. No problem with booking, came when they said they would, installed everything superbly, invoice was the same as the quote. Very tidy when working. Polite and friendly so comfortable having them in the house. Highly recommend using them.

November 4, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

JPL for an excellent plumbing job.👍

Jason has been our regular call for all plumbing our plumbing requirements.Reliable always on time and does a thoroughly good job at a very reasonable price.Would recommend him to everyone.

November 3, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

Always provides a good service

Always provides a good service, reliable and friendly

October 27, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

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Rated 5 out of 5 stars

Jason and Marianne are great WS19

Jason and Marianne are great. Very helpful and professional. Never let you down and Jason always does a clean, tidy and efficient job.
Marianne takes care of the bookings and office stuff and is very well organised

October 21, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

Lovely trustworthy company use every…

Lovely trustworthy company use every year never had any cause for complaint good communication really go above and beyond.

October 17, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

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Rated 5 out of 5 stars

Would recommend to anyone

I cannot give enough appreciation for JPL. From the beginning the team have always been super friendly, professional, helpful. Always on hand to help, whether in person or over the phone, you always get top service. Work always done on time and I am just thankful to have chosen such an easy company to work with.

October 7, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

Great service very friendly good prices…

Great service very friendly good prices recommend having them for work.

October 3, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

Great company

Great company.
Always looked after us for years

September 17, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thankyou for taking the time to review us and for being a loyal customer, we look forward to continuing to look after you

Rated 5 out of 5 stars

100% recommend JPL plumbing

Jason is a great plumber, reliable, trustworthy and doesn’t over charge like most plumbers

September 17, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

We always do our best! Thankyou for your review, we really appreciate it

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Rated 5 out of 5 stars

Always reliable great service from…

Always reliable great service from Jason as usual.

September 12, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thankyou for taking the time to highlight that you can reply on us and we provide a great service, we truly appreciate you

Rated 5 out of 5 stars

Bathroom update

Despite encountering numerous problems due to the age of the property Jason managed to solve them all and remained willing and cheerful throughout.

September 5, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

We hope you are happy with your new bathroom and glad we could help

Rated 5 out of 5 stars

Great company

Great company, would highly recommend.

August 8, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thankyou for a great review, hope we can be of service in the future

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