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jppharmacy.co.uk (e-commerce store) Reviews 737

•
TrustScore 4.5 out of 5

4.7

Health and Beauty Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent delivery service, noting that products arrive quickly, often within a few days, and are well-packaged. Many people appreciate the competitive pricing and the genuine quality of the items, especially fragrances, which are often described as being cheaper than elsewhere. The ordering process is consistently highlighted as easy and hassle-free, with many consumers expressing satisfaction with the overall service. However, some people were dissatisfied with specific aspects, such as receiving the wrong item or an open perfume wrapper. A few other people also felt that the service was poor, mentioning issues with communication or items not being received despite being charged.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Product

Customers consistently note positive experiences with product, praising the genuine items, good quality, and... See more

Price

Clients share positive opinions on price, consistently highlighting competitive and reasonable pricing. Many... See more

Service

Users describe positive interactions with service. Many customers praise the great, hassle-free, and prompt... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the ease of ordering, with some noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

JP pharmacy are my 1st choice when looking for fragrances. I have ordered a few things now and have never been disappointed. The prices are lower than other sites and delivery is by Royal mail which i... See more

Rated 5 out of 5 stars

Found this Pharmacy online offering the YSL Libra gift set on offer which my son wanted for his girlfriend. Ordering was really easy. Delivery was free and 48hr tracked Royal Mail. Couldn't fault the... See more

Rated 5 out of 5 stars

Due to me being uncertain about the company and wanting to order on line not knowing of this pharmacy. I decided to call and to my surprised phone was answered. Spoke with this lovely lady got cut off... See more

Rated 5 out of 5 stars

I had some reserves, as relatively unknown shop and prices for Jean Paul Gautier fragrances are very competitive. Decided to try, ordered Friday, delivered the next day, and fragrance 100% genuine.... See more

Company details

  1. Health and Beauty Shop

Written by the company

Shop health and beauty products at JP Pharmacy. Spend over £20 for free UK delivery.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

737 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

They don’t send refund

Worse customer service ever. 48 hours delivery arrived 5 days later.
Sent it back due to delay (it was a present) I had to chase them to find out if they got it back no emails nothing. After 5 calls and 10 emails they said they receipt but they want give a refund because the seal looked like it was been removed. A package they I didn’t even open! They didn’t send it back I had to chase them again.
Awful, awlful, STAY AWAY!

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

Online perfume

My perfume arrived well wrapped and really quickly (no P&P) and even included a free sample bottle, I had researched prices, and JP Pharmacy was by far the cheapest. I would definitely use them again.

April 29, 2024
Rated 5 out of 5 stars

Great buy

Really easy to order
Arrived on time
Safe website to pay on
Price was excellent
This was a present for my daughter

March 19, 2024
Rated 5 out of 5 stars

Brilliant

Package arrived quickly. Packaging was high quality. Item was as described and well worth the money. Thank you.

March 11, 2024

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