Jrsindustrial Reviews 

Great trousers, very soft , true size, fair price, but delivered a week late.. when I ordered you said your stock was a 100 plus , then when my order didn't arrive on time you said you had no stock available!. Still very pleased with trousers and I will order again if they can deliver ON TIME..

The quality off the stitching was absolutely shocking, tried to contact them and heard nothing back, everytime I ring they just tell me too email, definitely wouldn’t recommend

Ordered a batch of branded t shirts. Delivery took weeks longer than they originally suggested. Put them in the wash before wearing, following correct washing instructions on the label and they have all shrunk in length to the point you’d look a fool wearing them. Customer services ignoring my request to return for a refund. My advice steer clear of this company. Waste of time and money.

Good quality products, very pleased with the embroidery & customer service

Simple and easy to order, quality of the work wear was good, the only issue was the wait, took nearly 7 weeks, however Jade always returned my emails and kept me updated.
Thank you for your service

They were moving warehouses and kept on promising it would be shipped. Ended up waiting nearly a month for 4 plain t shirts with no embroidery - was not offered any compensation for there delay or options to cancel. I would not recommend over other companies.

Very Disappointing Experience – Incorrect Order and Poor Resolution
I ordered customised polo shirts from JRS Industrial Supplies through their website.
During the ordering process, I uploaded three separate designs: the main logo for the front chest, a Union Jack for the left sleeve, and script lettering for the centre of the back. I then paid for the completed order.
Unfortunately, once the order had been placed, I could no longer see the full details of what I had uploaded or specified on their website.
After receiving the order acknowledgement, I noticed that there was no reference anywhere on the acknowledgement to the names or details of the files I had uploaded, so there was no way for me to check from the acknowledgement that all three designs had been received correctly.
I replied by email and even sent JRS a visual image showing exactly how I wanted the finished shirts to look, clearly showing the different designs and their correct positions. There were then several emails between us.
I was only sent a proof of the main chest logo for approval, which I approved. During the same email correspondence, however, I was also asking about and referring to the other two designs/logos. At no point was I advised that JRS believed they had only received one logo or that there was a problem with the other uploaded files.
When the shirts arrived, I was extremely disappointed to discover that the same main logo had been embroidered in all three positions — front chest, left sleeve and back.
This is absolutely not what I ordered or what was shown in the visual image I sent them.
I contacted JRS immediately. I was told that their system showed only one logo had been uploaded when the original order was placed. I dispute this, as I uploaded all three designs, although because I can no longer access the original uploaded order information, I have no way of demonstrating this through their website.
More importantly, JRS had subsequently received a clear visual image from me showing exactly how the finished shirts were supposed to look. The email correspondence also referred to the additional designs. Despite this, the shirts were produced with the same logo in all three locations.
I was told that a senior manager would call me back. At the time of writing, this matter remains unresolved.
Mistakes can happen, and I would have been perfectly happy to work with JRS to resolve the problem. What has disappointed me most is the lack of help in putting things right and the apparent reliance on what their ordering system shows, rather than considering the visual image and email correspondence I sent before the shirts were produced.
As things currently stand, I have paid for customised shirts that are not what I ordered, and I am left with shirts I cannot use.
I will update this review if JRS contacts me and resolves the issue satisfactorily.

The quality of the workweek is great! My only issue was with the delay in delivery, taking much longer than I anticipated. I can't fault the quality though...

Great service

Order arrived quickly and was just as described! Thanks 😊

Two months for delivery no chase. Finally got order. Avoid, many other decent companies to use

Fantastic Service from Jade & JRS Industrial

A huge thank you to Jade and the team at JRS Industrial for the fantastic service.

We recently ordered high-visibility vests with the Military Community Network Group CIC logo printed on them, and we couldn’t be happier with the result. The whole process was quick, professional and straightforward, and the quality of both the vests and the printing is excellent.

The team have been absolutely amazing from start to finish, with a really quick turnaround and great attention to detail.

We’ll definitely be using JRS Industrial again and would highly recommend them to anyone looking for quality workwear and professional printing.

Thank you, Jade and the team, brilliant service!

Good quality polos’,just what I wanted

The T-shirts I ordered are very good quality, a little on the larger side. However, after making my order on the 3rd July, I only received them on the 15th August! After the estimated delivery date came and went, I had to get in touch to see what was happening, they did not reach out to me about the delay. Response was prompt, so that was good. The reasoning was (somewhat ironically) that they had moved to a larger warehouse in order to accommodate more orders, and was promised my order by the end of the next week. The following week, they reached out and gave me a 10% discount due to failing this deadline too. Upon receiving my order, they have reached out to make sure I was happy with my order.
Excellent customer support, great product, unfortunately miss the mark on processing orders.

Delivery took over 3 weeks to come after paying for fast delivery. No communication until I messaged asking where my order was then more and more delays without knowing what’s going on

Not a good experience, called and amended the order and instructions we not carries out and we have Polos that we cant use.

I placed order on 13th July and paid for 3-5 working days delivery. When it did not arrive i emailed asking where order was and was told it would arrive by 20th July, it did not. I emailed on 28th July asking for postage to be reimbursed and was told it would be but I have still not received it. The item arrived on 4th August. This was for one item only and no personal details required on the hoodie.

First time using this Company for getting T-shirt's for our business really impressed with them good quality clothing and excellent commmunication.

Good communication and helpful replies to emails. Good quality product, well pleased with my polo shirts. Ordered 2 to see if they were suitable for my needs. Certainly recommend this comany.