Jscoachworks Reviews 129

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the high quality of repairs and the professionalism of the staff. Many appreciate the efficient delivery service, including convenient pick-up and drop-off options, and the consistent updates provided throughout the repair process. However, some customers also noted occasional issues with communication, mentioning instances of unreturned calls or conflicting information from different agents.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the excellent repair work and customer... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the outstanding workmanship,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the excellent... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers highlight that their car was collected and... See more

Based on these reviews

Rated 5 out of 5 stars

Our Insurers sent us to J S Coachworks after we were hit in the rear. They have been so easy and professional to deal with with regular updates all along and calls to check we were satisfied with th... See more

Rated 5 out of 5 stars

JS coachworks have been great from start to end of circumstance. All staff - office, body shop, etc have been friendly, efficient, kept me up to date with process and at no point felt I couldn’t make... See more

Company replied

Rated 5 out of 5 stars

I acquired the services of JSC as they were on a panel used by my insurer. I had a very pleasant experience right from all the staff from the reception right through to the staff in the garage .... See more

Company replied

Rated 5 out of 5 stars

I’ve used JS Coachworks for both retail and insurance work and have been equally impressed every time. The team completed the work quickly but with real care and attention to detail — the finish is... See more


Company details

  1. Auto Body Shop
  2. Auto Repair Shop
  3. Auto Restoration Service
  4. Car Repair and Maintenance

Written by the company

JS Coachworks offers premium auto repair services across London. We have two branches in Sidcup and Forest Hill. We handle everything from minor scratches to major collision damage, utilising advanced technology for a stress-free repair experience. Our Sidcup branch features industry-first hybrid spray booths for an eco-friendly, flawless finish.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

129 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Thoroughly good job and outstanding communication throughout!

Our Insurers sent us to J S Coachworks after we were hit in the rear. They have been so easy and professional to deal with with regular updates all along and calls to check we were satisfied with the work done.

They did a brilliant job of the repair and we would have no hesitation in recommending them.

March 4, 2026
Unprompted review
Rated 3 out of 5 stars

Okay service

Okay service, car was fixed without any issues. However I wasn’t updated as regularly as I would have hoped. I had to phone up as my car was due to be returned to me that day and they informed me that it was not ready and was not due back for another 3 working days. I had to go back to my rental car company as they were chasing me to return the car that day, and luckily was able to extend the contract.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Rear bumper repairs

My car went in for a complete new rear bumper and trim. The work was outstanding with the spray job absolutely spot on. Communication was also fantastic, as we were kept in the loop as to the status of the repairs throughout the week. Thank you!

February 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Car was collected on time

Car was collected on time. Very pleased with the repair, looks new again, and was cleaned inside snd out for me. Guys who collected and delivered were very polite and helpful too.

December 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent

The work that was done is excellent picking up my car and bringing it back was excellent my car came back nice and clean and sparkling it looked brand new thank you js coachworks

January 28, 2026
Unprompted review
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Rated 5 out of 5 stars

This is a business that cares.

I was so impressed with this body shop. Right from the initial contact all the way through to collecting the car after work completion. The attention to detail. The professional approach. The quality and craftsmanship. Their attitude. If I could give 10 stars I would. Our 16 year old kuga that we have owned since new and has never had any work done it is life, was treated with the utmost respect of that of a brand new car. The quality of the rear tailgate repair I can't fault at all. It's like nothing happened. I can't thank you enough. You can not be more highly recommend by me. Thank you to all the staff for looking after our car.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Like brand new.

Jscoachworks has fixed the damage of the boot door of my B200 resulted from a rear collision. It is as good as brand new. All the lights, sensors and the wiper are functional. Great job.

January 8, 2026
Unprompted review

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