I have been using JSHealth products for a long time. The 4 step skincare range is my favourite. I love how easy it is and how amazing it is for my skin. More recently I have used the luminous oil on m... See more
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Answered my question in a very short turn around time and therefore the communication is outstanding . Thank you Maddie 🙏🏻
14 days and still no sign of the product. Hasn’t even left the stage/shipping facility.

Reply from JSHealth Vitamins
My order turned up late and package was dirty & squashed. Luckily it was tablets and they were ok. I alerted JS health they were fantastic. So quick to send another package.
I highly recommend Michaela. She was lovely & professional.
Got a notification that shipment was delivered. Proof of delivery was a blank photo. I obviously did not get my package and opted out for shipping protection - why should we need this. None of my parcels have ever gone missing till now. I reached out to Shippit and JS Health - cause the confirmation of delivery came directly from them. They were no help at all and told me to sort it out with the shipping company it’s not their responsibility. I would have thought they reply with let’s investigate or something - but no help. So disappointed - maybe supporting an AUS company was not such a great idea after all. Anyway after loads of emails and photos Shippit found my package 4 days later and it was delivered. Will I order from them again - definitely not.

Reply from JSHealth Vitamins
Great service by Talia! Quick response to resolve my query and so friendly…highly recommended company
We love these vitamins and can’t wait to try the new ones we ordered. My only wish is that they’d do 3rd party testing. I told my doctor how great the magnesium was and she said it just makes it hard for to say that’s great keep taking, without it being 3rd party tested.
I am very pleased with the supplements I am taking and the serum for the hair. I feel much better and my hair started to grow
I never received my product.
I have been tracking it and it says it misshipped to Sylvania, GA. I sure wish my product would get here. I need it!
Thanks
Phyllis Smith
Glennville, GA

Reply from JSHealth Vitamins
I placed my order November 29 and still have not received it. Very disappointed on the delivery. You need to find a better delivery service so the products are received in a timely manner!

Reply from JSHealth Vitamins
This stuff is delicious! I’m on day two and I can see a difference in food noise!
Love the shampoo and conditioner.
Its really helped my daughter's hair!
The backing was very disappointing, and I was expecting the medication case with the order as described in the advertisement.
I had to contact customer services regarding my order. They were very prompt and professional in responding and dealt with the issue immediately. I would thoroughly recommend their products too.
Odered and paid for Marine Collegen on the 21st November Monday- 8th December still hasnt been delivered and product still out of stock.Dont rely on this company..and you cant speak to anyone to chase the order

Reply from JSHealth Vitamins
Subscription is never on time. You never get to be consistent in your routine. I’ve been doing this almost a year with absolutely zero improvement.

Reply from JSHealth Vitamins
I ordered the Berberine, from which I have seen absolutely no results. It also arrived mislabelled as to how the supplement should be taken, based on what I had previously read on the website. I contacted customer services who confirmed they were well aware it was mislabelled. It is astonishing to me that they sent it out anyway without adding a correction either in the order or via email. Food supplements in the UK should be clearly labelled with correct instructions of how to take.
I'd also note that I provided the company with direct feedback, at their request, and surprise surprise they have not added this to their heavily edited website of positive reviews.

Reply from JSHealth Vitamins
After I ordered it was told not to take but they wouldn't let me return due to there policy so I wasted almost 100 dollars on something my doctors asked me to stop taking due to them being sent out in the mail already

Reply from JSHealth Vitamins
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