J S Holmes Reviews 

I am so impressed gave it a month before review.
Incredible supportive process to sale. Pick up was superb I exchanged my car so easy. The site was exceptional, well staffed, clean and couldn’t do more for you.
Car is a dream so far and I’d seriously go back to JS for my next Nissan.

Tony and JS Holmes team were excellent for distance purchase of Renault Clio. We continue to be delighted with the car after 8 weeks.

Tony was excellent to deal with and honoured his word. He did an incredibly thorough job on all the questions we had, and most importantly the car arrived in pristine condition having been touched up in the body shop and given a service and MOT. Car was absolutely sparkling when arrived and lovely guy who dropped her off. We're delighted with purchase.

Have had a terrible past experience with Arnold Clark, but would definitely use JS Holmes again including for distance sale and recommend to others.

I recently pushased a car from the company. Had a few teething problems but they were sorted out. Today I visited the company and spoke to Martin from the service department. He had a good attitude and gave me good advice. Thank you Martin.

Sales staff are lovely, however owners attuite leaves a lot to be desired. I would save your money and go elsewhere where an owner actually cares about customer and not just taking your money.

Just a couple of points that I'd to mention which prevented me in giving a 5 star rating. Before I purchased my car I made initial enquiries by phone (not sure who I spoke to) but was assured the vehicle had only one owner. Having received the registration document it showed two previous owners. I then went to the showrooms and met Ben. He was very polite and helpful. He showed me a full service document which gave me an assurance that the car had been well cared for. I did not receive this service record and despite several phone calls including a member of the service department I was told that it would be sent to me. As of today it has not arrived. You might consider my comments may be of a trivial matter but both of them could well effect the resale value of car in the future. I will still use the facilities of the company.

From initial visit to picking up my new Juke Ben Harris was a pleasure to deal with. My Juke was a 2019 model and the car was beautiful presented. I couldn’t have been treated better if I had been buying a car three times the price. I will return in the future.
Thank you Ben and all at JS Holmes

I recently purchased used Nissan Ariya from Tony at JS Holmes. I have to say the entire experience was excellent and his customer service exceptional. Nothing was too much to do for me. I travelled from Northern Ireland to buy the car so put a lot of trust in Tony. It was not misplaced. He provides videos of the car so I knew what I was getting and answered all my questions. The car itself is excellent and a real bargain. It was fully serviced and valeted and in excellent condition. Tony also help sort my road tax and transfer of the V5C. I’m a very happy (though tired as I write this after 7.5 hour drive to ferry) person and 100% recommend purchasing from this dealer and especially from Tony! You’d be daft not to!!

I recently purchased our new Qashai from JS Holmes, the service from start to finish was fantastic.
A big call out to Ben Harris, customer service from him was 100%.
There was no hard sell, no pushing of the "add ons" that I have experiened with other car outlets, which can be really off putting. That been said I did go for the "add ons" in the end only becuase of the the brilliant £'s part ex he offered. Again well above the other outlets out there.
My new car was handed to me in a highly prepped and pristine condition - thank you.
If you are looking for a friendly, customer focused experience then I throughly recomend JS Holmes.
Thank you and I look forward to my new driving experiences.

Just recently bought a car from this dealership & would highly recommend. We had a great experience from start to finish & nothing was too much for the staff. Ben was great to deal with & kept us up to date with everything throughout the whole process.

rip off merchants putting on extra storage charges

The difference between J S Holmes and other dealers is quality service and no pressure sales. A brilliant company.

Holmes is our local garage, and we've always received excellent service from them when it comes to maintaining one of our Nissans.

Recently, we had to replace an older car that kept letting us down. Since I’d been so pleased with my Nissan Juke, we decided it made sense for my husband to get one too. Naturally, our first stop was Holmes. After a week of looking at various cars elsewhere, we ended up buying the very first one we’d seen there!

Ben, who handled everything for us, was kind and professional and never made us feel pressured. We knew the car was right for us and that it was a very good price for the year and model . Ben took care of all the paperwork and made the whole process as smooth and easy as possible.

Holmes is a small, friendly, and relaxed local garage with a great service department and a particularly good selection of Nissans for sale. We’re really happy with the car we chose and the service we received.

Thank you!

I recently bought my car from J S Holmes and honestly, it couldn’t have been a better experience. I live quite a way from the garage, so wasn’t able to view the car in person, but Ben sent me regular updates, photos, and videos, and made sure all my questions were answered. Delivery went as planned and my car is fantastic. Very grateful, and would highly recommend.

I bought my Nissan Juke a week ago from JS Holmes. From us arriving in the showroom to 'have a look' until the moment we signed the deal we were looked after by Ben. As other reviews have said he was exceptionally helpful, listened to what I was looking for and went out of his way to help and advise without being pushy at all. The car was beautifully prepared for us to collect and Ben spent time explaining all the buttons! I would highly recommend this company and particularly Ben! Thank you so much, love the car.
Karen

This used car dealership is a hidden gem. It was recommended to us by a friend who was equally delighted with his new car. To be honest I was dreading car shopping but this resulted in a very pleasant day out. Ben was fantastic, really friendly and approachable but also very professional and knowledgeable. There's a wide variety of reasonably priced cars and we were torn between two. Ben was very helpful and reassuring, patient enough to give us the time and space to make our decision. We won't go anywhere else in the future, it was such a refreshing change from pushy, impersonal big dealerships. Thank you J S Holmes, especially Ben, it was lovely to meet you, you were a star!

Amazing company, brought a car from these guys and will certainly be returning. Nothing was too much trouble. Staff were so friendly and special mention to Ben who wasn’t pushy and went out of his way to make sure we was happy before we left with the car. Have recommended you to many people and will certainly be back!

Purchased a Qashqai from this dealership 2 months ago and I had an issue that worried me but Rachel put my mind to rest with a very knowledgeable answer.Today the car would not start after a visit to the supermarket as the battery was dead,Rachel sent a lad from the garage 50 minutes away with a new battery and solved the problem. Fantastic service as RAC still hadn’t arrived after 7 hours,useless!. No hesitation at all in recommending this dealership.

I bought a Nissan Leaf e+ Tekna from J S Holmes. I chose this small family run dealership in preference to a national dealer, based on their good reputation and the excellent response to my initial contact. As I live 90 minutes away I used their “ Click and Collect” service to secure the car. Within 30 minutes of my call, Ben sent me a comprehensive video showing the car in detail. He was knowledgeable about all technical aspects of the car, friendly and responsive in all his dealings with me. He was never pushy, at no time did I feel pressured and I was entirely comfortable throughout the process. Additionally he collected me from Peterborough station and drove me to the garage where I completed the purchase. The car was immaculately prepared and fully serviced. I was very pleased to note that they had already addressed an advisory issue highlighted in the car’s previous MOT, without my intervention. Their excellent reputation is fully deserved, and I would not hesitate in recommending J S Holmes.

An amazing service was provided by J S Holmes, Ben was great, very helpful and kept me updated. The car was delivered to me in great condition. On top of that the car was sold for a very reasonable price.
Thoroughly recommend this Garage for your next Car.

I bought a car in August. Due to living over 90 mins from the dealership I was sent a video of the condition and paid the deposit. Upon arrival there was some damage to the paint work and a rear light that the video hadn’t showed up. Tony who I was dealing with was very fair and agreed to have the car back at a later date to repair the paint work. Fast forward 2 months the car was booked in and the repair work was done without any issues. They even repaired a dent I hadn’t even noticed. Unfortunately the car did pick up a puncture while having work done. This was also sorted quickly before collection. All in all a pleasant experience. Everyone was friendly and helpful. Thanks