I ordered some Easy Joint compound from JT Atkinson which was delivered promptly, as requested. I left it a couple of months before starting the project and all was good, until I opened the final tub... See more
Company replied
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Review summary
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Reviews shaping this summary
From the moment we entered the yard, we realised that this was an exceptional and well orcistrated operation. Not only was the advice spot on. The goods was put together and delivered within momen... See more
Company replied
Went above and beyond to deliver extra product. I didnt order enough sand for a renovation project and was told delivery would take 3 days. A lady from head office went above and beyond to get me the... See more
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JT were brilliant. Always buy my bulk aggregates from them. They are fairly priced and speedy delivery. The drivers are really considerate when dropping off also. Would recommend 👍
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Company details
Written by the company
JT Atkinson is a family owned independent Builders' merchant with over 150 years' experience in the supply of building materials. With our head office in Middlesbrough and 37 branches located in Tyne and Wear, Durham, Teesside, North Yorkshire and Cumbria, the company is able to supply materials to customers across the North of England. With a comprehensive stock range of traditional building, roofing, timber, plumbing and heating materials, a growing range of sustainable products, local knowledgeable staff and a large fleet of delivery vehicles, JT Atkinson are equipped to provide supply solutions across many product ranges from each outlet. The success of JT Atkinson has always been based on having a wide range of products available from stock and supported by a high level of service from knowledgeable, friendly staff. We are committed to providing outstanding service to our customers, but don't take our word for it - give us a try. From bricks to bathrooms, timber to tiles, we do our utmost to serve the needs of the building and associated trades.
JT Atkinson & Sons Builders Merchant
Written by the company
Fast & Reliable Shipping & Service
Orders placed before 2pm will be dispatched on the same day!
Orders placed before 2pm will be dispatched on the same day!
Contact info
Thornton House, Cargo Fleet Lane, Middlesbrough, TS3 8DE, Middlesbrough, United Kingdom
- 01642 204 414
- help@jtatkinson.co.uk
- jtatkinson.co.uk
4.8
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very quick ...no problems...
June 16, 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Darlington branch. It is great to hear that you received your order quickly and with no problems. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Very pleased with the hop up
Very pleased with the hop up, the process of buying on line was simple and the delivery was very quick with updates all the way through the delivery period.
June 14, 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you have found it simple to place your order online and that your order was delivered quickly. Thank you for choosing JT Atkinsons and we hope to see you again.
Very friendly staff at the yard
Very friendly staff at the yard. Delivery was done at the time that I wanted the material to be dropped.
June 15, 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Baildon branch. It is great to hear that you are pleased with the level of helpfulness you have found by the staff in branch and that your delivery was received on time and dropped where you required it. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Excellent communication and customer…
Excellent communication and customer service. Would definitely recommend and use again in the future. Thank you.
June 2, 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Barrow branch. It is great to hear that you are happy with the level of service that you have received from the branch. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Middlesbrough branch. It is great to hear that you are happy with the level of service that you have received and that your order was delivered when you expected as well as the pricing being good. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the speedy delivery that you have received. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the level of service that you have received and that you are also happy with the price that you have been provided. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Brilliant friendly and professional…
Brilliant friendly and professional service as always!
June 12, 2026
Reply from JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for your review. It is great to see you have rated your service from our Cockermouth branch as 5 stars, and you always receive a friendly and professional service. This is great news, and we hope to see you shopping with us again very soon!
Ordered MOT Type 1 Sub Base
Ordered MOT Type 1 Sub Base, delivery was not this and when I complained all they kept saying it was and it was just from another part of the quarry, which is rubbish as it is supposed to be graded so it would not matter what part of the quarry it came from.
June 12, 2026
Reply from JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson ands thank you for you review Paul. We are very sorry to hear that you were not happy with the service or the goods received from our Middlesbrough Branch. We will pass on your review directly to the branch manager to have this looked into further for you. Many Thanks, JT Atkinson
Reply from JT Atkinson Builders Merchant
Thank you very much for your review of our Aspatria branch, it is great to hear you are so pleased with the quick delivery and also the communication throughout. Thank you for choosing JT Atkinson and we hope to see you again soon
Always efficient and helpful
June 3, 2026
Reply from JT Atkinson Builders Merchant
Thank you very much for your review of our Aspatria branch, it is great to hear the staff are always efficient and helpful. Thank you for choosing JT Atkinson and we hope to see you again soon.
Great service
Great service, JT Atkinson. The price was good, and the cost for delivery was good too. The delivery guy was also really polite and helpful.
May 30, 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Jamie. It is great top hear that you were happy with the pricing of your order and that our driver from our Middlesbrough branch was polite and helpful. Thank you for choosing JT Atkinson and we hope to see you again soon
Excellent service from order to…
Excellent service from order to delivery i was fully informed of all stages will definitely order again for next project
June 1, 2026
Reply from JT Atkinson Builders Merchant
Thank you Wayne for this review. It is great to hear that our Scarborough branch kept you updated and you received such great service. Thank you for choosing JT Atkinson and we hope to see you again soon
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Skipton branch. It is great to hear that you have found our branch to have great communication. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Excellent price and super fast delivery…
Excellent price and super fast delivery - will use again.
June 8, 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the pricing you were offered and that you received your delivery quickly. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Nice and simple transaction
Nice and simple transaction, delivered on time and a good price to boot! Nothing to complain about at all.
June 8, 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you found it simple to place your order with us and that you're also happy that your order was delivered on time and that offered a good price. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Excellent reliable service.
June 5, 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Sunderland branch. It is great to hear that you are happy with the level of service that you have received. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
The items I required were not in stock…
The items I required were not in stock in my local Stokesley store
June 7, 2026
Reply from JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for your review Ian. We will contact you offline to discuss this further. Many Thanks, JT Atkinson
A competitively priced EPH CP4i smart…
A competitively priced EPH CP4i smart thermostat that arrived before estimated delivery date. Very pleased with product too.
May 29, 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you have found our pricing to be competitive and that your order was received before your expected delivery date. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with prompt delivery that you have received and that your order was packed securely. Thank you for choosing JT Atkinsons and we hope to see you again soon.
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