I expected the conversation to be quite brief and very professional, what I got was a rather "laid back" chatty chap a bit long winded. I even considered that I might be talking to a Scam phone call.... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I have always had a great service from Jubilee Mint, having been a customer for many years. The website is easy to use & they have a good selection of coins at a great price. My account manager gets i... See more
Company replied
I phoned to place an order, delivery promised in two weeks, coin delivered five days later. Phone staff are always helpful and purchases well wrapped to avoid damage
Company replied
I called after seeing a TV advert for a commemorative coin and spoke to Charlie. Charlie was friendly and helpful - he mentioned the other options available in the range. My order was received quickly... See more
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Company details
Written by the company
The Jubilee Mint offers an exclusive opportunity to acquire the world's most coveted limited edition gold, silver, and commemorative coins. Based at our Head Office and Order Fulfilment Centre in Dorset, our founder brings over two decades of experience in sourcing the latest releases and highly sought-after secondary market pieces from across the globe. Our mission at The Jubilee Mint is to provide collectors like you with access to the most sought-after coins from both the United Kingdom and the international numismatic market. Each coin we offer has been meticulously hand-selected, ensuring that you have access to the most desirable and sought-after pieces available. As experts in both contemporary and historic UK coins, including favorites like the silver Britannia and gold Sovereign, The Jubilee Mint also boasts a collection of silver and gold coins from the world's most renowned mints. We specialize in Royal Family commemorative coins and regularly introduce new releases to mark significant British anniversaries and events. What sets us apart is our ability to commission new issue coins produced in strictly limited quantities while maintaining the highest quality standards. These exclusive coins are made accessible to our customers, providing you with the opportunity to own pieces that many other collectors may never have a chance to acquire. Furthermore, our strong relationships with respected secondary market suppliers mean that you can secure even the most desirable coins, even if they are sold out elsewhere. At The Jubilee Mint, we take pride in ensuring 100% customer satisfaction. Our friendly and professional Customer Services team is dedicated to assisting you in every possible way. All orders are backed by our 30-day no-nonsense money-back guarantee. Additionally, we offer an easypay instalment scheme on select items, allowing you to spread the cost of your purchase, making it both affordable and flexible for your convenience.
Contact info
26-32 Oxford Road, BH8 8EZ, Bournemouth, United Kingdom
- 0800 038 5510
- customerservices@jubileemint.co.uk
- jubileemint.co.uk
4.8
Excellent
303 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Irresistible collectables
The quality of the items and their historical importance make them most desirable. Also customer service is second to none.
May 2, 2026
Reply from The Jubilee Mint
Dear Evan,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
just the job
April 23, 2026
Reply from The Jubilee Mint
Dear Robert,
Thank you for your feedback, and we're sorry to hear that the size of the coin didn’t meet your expectations.
We’d like to reassure you that all the key specifications of the coin, including its diameter and weight, were clearly included in the advert and fully approved by the relevant advertising regulator.
We always aim to provide transparent and accurate information so customers know exactly what to expect. This particular 16mm diameter coin is struck in 1g of 9-carat gold, to the highest proof standard, and is priced at £49, which is in line with the gold spot value alone at current market rates. This does not include the design, minting, and presentation costs, which are typically factored into the pricing of collectable proof coins.
We understand that smaller coins can sometimes take people by surprise, and if you’re looking for something more substantial in size, we do offer larger Concorde editions featuring the same design, which may be more to your liking.
Thank you again for sharing your thoughts - we appreciate your feedback and hope to assist you again in the future.
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Simon is very efficient and engaging…
Simon is very efficient and engaging it's like talking with a friend as he explains the benefits of each piece on offer xxx
April 28, 2026
Reply from The Jubilee Mint
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Jubilee Mint
I ordered a 50TH anniversary Concorde coin from the Jubilee Mint and am really happy with my purchase.
It was delivered in a couple of days and was good value for money.
I would purchase from the Jubilee Mint again.
April 9, 2026
Reply from The Jubilee Mint
Dear Darrell,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Customer service
The member of staff was courteous, informative and regrettably, I was in a hurry to do other things so I had to cut the call short. He was very understanding about things.
April 14, 2026
Reply from The Jubilee Mint
Dear Robert,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Reply from The Jubilee Mint
Dear Barry,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
quick and easy to order
quick and easy to order, items arrive promptly, easy payment options, very happy with results
March 30, 2026
Reply from The Jubilee Mint
Dear Tom,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Lovely coin and larger than expected
Lovely coin and larger than expected.
Dad’s gonna love it on his birthday it’s on St George’s day 😁
Thank you
March 25, 2026
Reply from The Jubilee Mint
Dear Louise,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Reply from The Jubilee Mint
Dear Adeline,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
i listened...he listed to me..
i listened...he listed to me....cannot fault the advice/offer at all.... an extra star.
March 16, 2026
Reply from The Jubilee Mint
Dear John,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Confidence in the people I speak with
The people are very knowledgable which is a great help while speaking to me.as I require all the help i can get during my choice of purchase. Also plain English I understand.
March 18, 2026
Reply from The Jubilee Mint
Dear David,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Reply from The Jubilee Mint
Dear Robert,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Staff are always ready with help and…
Staff are always ready with help and good advice so to them many thanks.
March 4, 2026
Reply from The Jubilee Mint
Dear Margaret,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
You have always delivered my purchases…
You have always delivered my purchases promptly and give accurate guidance.
February 25, 2026
Reply from The Jubilee Mint
Dear Satinder,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Beautiful coins and presentation box…
Beautiful coins and presentation box first class service thank you
February 20, 2026
Reply from The Jubilee Mint
Dear Gail,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
I have a Very good young man who knows…
I have a Very good young man who knows what I like to collect and rings me up when something's comes in that he thinks will interest me.
Everything i have bought from you has been beautiful and my family loves them as I do.
February 21, 2026
Reply from The Jubilee Mint
Dear Anne,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
All ways a good company to deal with…
All ways a good company to deal with the products and services are excellent
February 20, 2026
Unprompted review
Reply from The Jubilee Mint
Dear Stephen,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Very happy with the service i receive…
Very happy with the service i receive from pleasant sales people on several occasions
February 3, 2026
Reply from The Jubilee Mint
Dear Trevor,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
a great experience
My dealings with the staff is always great 👍 and always very helpful
February 11, 2026
Reply from The Jubilee Mint
Dear David,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
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