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Judge.me Reviews 4,087

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TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service for being fast, helpful, and efficient, often providing instant and simple solutions. Many people highlight the staff's professionalism and willingness to go the extra mile, making interactions pleasant. The user experience is frequently described as smooth, reliable, and easy to set up, with the platform offering great features and seamless integration. However, some customers were dissatisfied with the website, specifically noting issues with review moderation and concerns about the display of ratings. A few other people also felt that the website's functionality was confusing, with some dropdown menus not working as expected.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, frequently praising its speed, helpfulness, and... See more

Response time

Customers consistently report high satisfaction with response times. Reviewers frequently highlight quick... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the support team for being... See more

User experience

Consumers generally find the user experience to be positive, highlighting its ease of use and seamless... See more

Website

People report ambiguous experiences with the website. Many customers praise its seamless integration with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Overall this is the best app on Shopify. Before Judge.me we were using some theme native solution, it doesnt even compare. Reviews are not static, and optional, you need the engine that makes them pos... See more

Rated 5 out of 5 stars

Judge.me app is incredibly easy to use, packed with powerful features. From automated review requests to photo and video reviews, everything works smoothly and reliably. What truly stands out is th... See more

Rated 5 out of 5 stars

Judge.me is proving to be a fabulous app for my Shopify store. Their Customer Service give instant, simple solutions, to what feel like complicated issues. Dealing with many American businesses recen... See more

Rated 5 out of 5 stars

Great addition to our Shopify store, it works really well and easy to set up. Plus there are quite a lot of settings and option even on the basic plan though we probably upgrade to the bigger plan sin... See more

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Thank you for your help

Thank you for the explanation. I'll try the initials option and see how it works with Google Merchant Center.

Appreciate you noting my feedback for the team!

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

I was advised to change my star colors...

I was advised to change my star colors, so I needed help adjusting the custom colors support had helped with earlier (for the histogram colors, yes, support taught me about histograms!) and had it resolved in two shakes! Everything looks fantastic now!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great Product with great support

Having this review service has been an incredible addition to our site - the flexibility and features are really great. The service and support is very fast, efficient and thorough. I am truly impressed and look forward to using their service for a long time and I will share their info with others that would also benefit from this great company.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Really great

Really great, easy to use review app. The developers are quick to provide support when necessary. Exporting reviews for syndication outside of shopify is very straight-forward as well.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great

The AI agent helps solve problems quickly. While the human assistance provide additional help when needed.

January 5, 2026
Unprompted review

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