JUGGY USA Reviews 

I placed a preorder for a single tumbler on April 7. Nearly two months later, I have neither received the item nor any communication regarding its status.

I emailed customer support five days ago and received no response. I followed up again today and requested a reply by the end of the business day.

While delays may be unavoidable, a lack of communication is not. Customers deserve timely updates when orders are significantly delayed. The absence of any response reflects poorly on the customer experience and is not the standard I would expect from a professional business.

Ordered back in March 2026 and have heard nothing, they took my money and I cannot even find my order on their website.
I have sent several emails that will not go thru and I will give it one more week then I will be contacting my CC company to dispute the charge due to payment taken but no product being delivered!
Products look Beautiful in the ads, can't say how they look in person as NEVER GOT MY ITEM.
JUST DONT DO IT DONT ORDER

Still waiting on both the cup I ordered back in March, and the tote bag I ordered for my wife back in April. Juggy has not contacted me yet. I have sent them several e-mails regarding shipping and when I will receive products ordered. Starting to question if this is a legit company or a scam!

Did not send me a cup I did a preorder for in March. I was told it would ship in mid April to early May. About May 10th I started trying to contact them. I sent 7 emails and left countless social media comments. They finally repainted when I threatened them and tried to gaslight me about the preorder as if I was supposed to be getting my cup in the future. I ordered for the last shipment and there was zero communication about the delay or otherwise. I'd leave 0 stars if I could and have started a case with the BBB.

They use stolen art and customer service will not respond to you if you want to cancel an order.

(Please Google Kaitlin McConnell + Juggy for more info on the use of stolen art!)

I placed an order with Juggle in March 2026 and still have not received it. I’ve sent multiple emails asking for updates and have received no response at all. Extremely disappointing customer service and lack of communication. At this point, I feel completely ignored as a customer. I would not recommend ordering from this company unless they improve their shipping and customer support.

Ordered April 6 2026. It is now may 12 2026. I emailed them 3 weeks ago asking when it was coming. They said by April 27th it would ship. Well 2 weeks have gone by the expected date and still nothing. I've emailed them 2 times and haven't received a response. Ive already filed a complaint and will be getting my money back if indent hear anything by the 15th of may

I think these water bottles are awesome. They are mostly metal, which makes me feel better about microplastics. They are durable, leak proof, and have the cutest designs. I own Stanley and other brands and honestly, these are my favorites especially the Taylor Swift ones! I just got the half gallon jug, which is plastic unlike the water bottles, but the carrying case was super cute.

Pre-ordered my Juggy Highland Springs on Nov 21, 2025. Received May 2, 2026. Incredibly long wait time. Then when I tried to use the straw, it wouldn't work. There is no suction so liquid will not flow through the straw. Contacted CS May 6 - currently waiting on a response.

I love the ease of purchasing, and the delivery times.

Can’t rate a JUGGY I haven’t even received. Was told it was coming mid April. Just got new email saying now it’s coming end of May. 🙄 I mean I guess it’s good they are answering my emails. I should add I ordered in March.

Shipping takes a while especially with preorders but these are the only bottles that I use these days. They have a variety of shapes and styles with cute designs and are super easy to clean!

My fiance adores his pokeball themed cup and I have the "girls will be girls" witch cup which makes me laugh every time I use it.

Easy to clean and the colors hold up nicely even after multiple washes!

The tumbler is a good product. However I placed an order early January, it's mid April and still nothing I almost forgot I've already paid for an order. The company sends promotion emails daily but nothing in regards to my order I had to go searching for "Your order is being prepared"

I got my Juggy for Christmas and super excited to use it. Christmas night I let my daughter know the straw port is not working., like there is air escaping or entering. Change out the the straw, adjust straw, fiddle with cup … 2 days later still no luck! She sends email to company finally receives a messages and says as soon as they have a replacement lip will send it out!
I check the the website weekly so I can take my juggy when I take my long drives …. It’s now April still nothing.

I received the Taylor Swift Reputation themed tumbler for Christmas 2025. By March 2026 the handle completely broke off while I was twisting the lid back on one day. I emailed them immediately and not only did they not offer to replace or even fix it, all they offered me was a measly 15% discount to buy another tumbler. Except they don’t offer the one I had on their website anymore. Absolutely useless and I’m very upset, I loved my cup and now I just get to sit and look at it sitting in my cupboard. Don’t think I’d recommend buying from Juggy and I don’t think I’ll ever buy from them again. I used Hydroflasks for years and never had one issue, they even sent me a free replacement straw lid I broke that once.

Got the Real Estate bag. Overall it's nice but has one major flaw. The straps are attached by a plastic screw that is really weak. So the bag is very limited in weight that it can carry or the straps will pop off. So it can only hold light weighted items. The rest of the bag is very nice.

Fast shipping, amazing quality, no spilling or dripping whe nozzle is laid down! Love it! I have 2!! Keep the book themed juggys coming and I’ll keep buying!

I had purchased a water bottle previously and loved it but my most recent purchase has soured my experience completely. I ordered a tumblr from them almost a month ago and, dispite giving me a confirmation email, it has been sitting in the fulfillment center the entire time. I was not able to get ahold of anyone to figure out what happened to my cup and cannot even get someone on social media to help. I just want my cup but no one is helping me

Beautiful tumbler and keeps drinks cold. Love it.