JUGGY USA Reviews 

2,717
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 676 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the high quality of the products, noting their durability, effective temperature retention, and appealing designs. Many find the items to be exactly as described, often exceeding expectations, and the ordering process is generally considered easy. However, some customers experienced significant dissatisfaction with communication and response times, particularly regarding a lack of updates for pre-orders. Many people reported issues with prolonged shipping delays, sometimes leading to items arriving much later than anticipated or not at all. A few other people also felt that pricing was inconsistent, with some early purchasers paying more than later pre-order customers, and noted receiving damaged products or missing components.

What people talk about most

Product

Consumers find product to be ambiguous, with many expressing disappointment over various issues such as... See more

Order

Customers had ambiguous experiences with order, with many expressing significant frustration over delays and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many expressing frustration over delayed or... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the products as good, amazing, and... See more

Response time

Customers consistently express significant frustration with the company's response times, often reporting no... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering was easy. Once it shipped I got it quickly. I pre-ordered a tumbler and understood it would be a bit of time but between ordering and shipping I would have appreciated a little communication.... See more

Rated 4 out of 5 stars

I got my tumbler and like it a lot. I will say the only complaint I have is lack of communication. I pre-ordered my tumbler and was given a delivery date time. This changed quite a few times and th... See more

Rated 4 out of 5 stars

I absolutely love this Tumbler. Shipping took forever though. I would probably have ordered another but I did not want to wait for shipping again

Rated 4 out of 5 stars

I only have one complaint. And it's not that big of one, I really wanted one of the "Resistance" tumblers and they discontinued it. I had really wanted one of those! Otherwise, I had a great experienc... See more


Company details

Written by the company

Show off your personality with our one of a kind themed water bottles. There's a JUGGY for everyone, it's time to find yours and get JUGGY with it! Our focus is quality, creativeness and functionality in the hydration space. JUGGY was created by Mackenzie who like most people, struggled to maintain a healthy lifestyle. She knew one of the most important things she could do was to make sure she was consuming enough water everyday. It was a simple enough goal and it didn't seem overwhelming. So she set out to find the perfect water bottle. Mackenzie wanted a bottle that fashionable, functional and durable and so JUGGY was born!


Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

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3.6

All reviews

(2,717)

508 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent quality

Excellent quality! I fixed an iced coke at 5:30 PM in it and at 5:30 PM the following afternoon, it still had ice! I love the design. Very well made.

November 3, 2025
Rated 3 out of 5 stars

I love the mug !!!

I love the mug !!!! But didn’t get it until after Halloween so I was a little upset I didn’t have it for Witches Day

November 3, 2025
Rated 2 out of 5 stars

Why Bother to PreOrder at Full Price?

I preordered this design as soon as it was offered for sale, at full price. Before it was even released, it was already offered for sale. I will never order any of your cups at full price again knowing I just need to wait. Despite my willingness to preorder, it was still offered at a discount to others who didn’t wait nearly as long. This feels really yucky to someone who has been a loyal customer.

October 30, 2025
Rated 3 out of 5 stars

I received the wrong items

I received the wrong items. I ordered two reputation tumblers and received two reputation bags. I have emailed and haven’t gotten a response. Would really just like to receive the tumblers I ordered.

November 3, 2025
Rated 3 out of 5 stars

Need better preorder communication

I have loved my Morgan Walleb cup. But I ordered a new cup in August and it was a preorder cup. I wish there were maybe sine updates about when they will ship or something. Or maybe updates on the site that you can look into. I emailed twice about my purchase to finally be tild it would ship out in late October. Just some type of information when you purchase or before purchase on when the product will be available, and when it will ship.

November 1, 2025

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