Reliable Tracking that's better than USPS & Amazon Product Discretely Packaged Product is exactly as promised Never had a package fail to arrive in more than 8 days. Im gonna keep coming b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #19 of 26 best companies in Electronic Cigarette Store
- #20 of 30 best companies in Tobacco Shop
- #24 of 36 best companies in Vaporizer Store
Written by the company
Juicefly is America's favorite online vape and e-cigarette juice delivery service! Thousands of customers trust us for top brands, unbeatable flavors, and reliable local and nationwide delivery. No traffic. No lines. Just vapes & juice fly to your doorstep.
Contact info
10725 Jefferson Blvd, 90230, Culver City, United States
- 310-802-9687
- support@juicefly.com
- juicefly.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 4% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery, lots to choose from. Very good products.
Great selection of products, fast delivery.
My order was never delivered ups said…
My order was never delivered ups said it was and filed a claim and emailed your support twice with no replies
I now only purchase my vapes through…
I now only purchase my vapes through Juicefly! My order always comes in less than 5 days! Also, I love the nicotine adjustable choices… very happy with their products and their service!
Great delivery time and product was top…
Great delivery time and product was top notch
Fantastic packaging and great customer…
Fantastic packaging and great customer service!
You refuse to send to my home address I…
You refuse to send to my home address I tried to cancel my subscription yet you sent it to my post box anyway, I don’t know who signed for it.
Easy to order
Easy to order. Fast delivery. Great selection. Best place found so far to buy my vapes.
Had issue with one of six Tyson 2.0
Had issue with one of six Tyson 2.0
“Cool Mint”
Leakage issue
Caused very early failure in battery
It looks to be caused by damage in the shipping process
Other than that one , all Tyson 2.0 have been perfect , thank you 🙏👍
Very fast service and delivery
Very fast service and delivery. I don't think I've had one bad Vape from them. I've even got my son ordering from you all. Thank you all for your good service
Fast delivery and great products
Fast delivery and great products. Will be a loyal customer forever
Y’all deliver on time and send me…
Y’all deliver on time and send me exactly what I order ! Great service !
Better than expected experience!
Shipped quickly, came before it was expected which was amazing! Products worked fantastically, even better than I was expecting them too. The only thing I am not to happy with is the prices, in which I understand prices are more on the West Coast than the East Coast but this is one of very very few companies I found that deliver to me and that made me so happy!! I will be sending some customers your way and will be ordering again!
These guys are great!
Had an issue with the mailman taking from package, and the Juicefly team took care of it right away. The customer service was real people, and they were very friendly, understanding, and helpful!
So fast while others slower than ever
So fast while others slower than ever, sadly only one of three from element camee to me so will be using you in the futurre...thank you all!
Great fast service
Great fast service! A large variety of choices and the website is user friendly!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
