I've been ordering from juicemate for few years,I do only buy the liquid vape which they do deals on all the time,I've never had a problem with my orders so far so good.they get delivered come within... See more
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The vape liquid is ok but does burn rather fast, and the bottles no longer have a good 'soft' spot to aid squeezing...... can only suggest that Quality Control is lacking, I'll be looking else where... See more
Company replied
Further to the order of a juice mate (two) 19 days ago. I'm still waiting on the delivery of my order. Or indeed a response to my many emails. Requesting advice as to a delivery date or detail... See more
Company replied
as a novice i ordered a vape and some liquid, 3 bottles from 2 different brands and Nick from Juicemate messaged me to offer to change to just the one brand as it works better with the vape i ordered,... See more
Company replied
Company details
Written by the company
Family-run online vape shop in the UK, stocking a wide range of juices and hardware at great prices. Shop with confidence.
Contact info
3 Sinclair Way, Prescot Business Park, L34 1QL, Prescot, United Kingdom
- hello@juicemate.co.uk
- juicemate.co.uk
Breach of guidelines
I bought from this website 3 times…
I bought from this website 3 times which 2 times delivery’s came either on the second or third day but now my 3rd delivery didn’t even get delivered. I’ve been waiting nearly a full week for it and haven’t received it. That’s the only reason why I’m giving 3 stars.
very private and protected perfect for me
very private and protected perfect for people who want to keep there life unknown.
Lack of communication
Their expected delivery time is bogus. I’ve emailed twice now with no reply of when my orders will be arriving. Their tracking numbers don’t work. I still haven’t even received my order and it’s been a week. I want a refund. I spent well over £20 here and i want it back or i want them to resend the products i bought.
Decent place to order from
I had ordered 5 vape liquids and took about 6 days to arrive and customer service for me personally wasn’t good didn’t get no reply on delivery or updates. Tho everything came and was amazing. I’ll be buying again
Package doesn’t arrive
Ordered on the 26th of September, 1-3 standard delivery package has yet to be delivered, current date is the 6th of October and still hasn’t arrived.
Sent wrong product then haven't.replied…
Sent wrong product then haven't.replied to my last 3 emails
took very long for parcel to arrive but…
took very long for parcel to arrive but everything is great other than that
super polite
super polite, parcel came as described very cheap and my favourite online shop
Very simple and smooth process takes…
Very simple and smooth process takes about 5 days not 3 for your order tho the vape lid is next to impossible to get of tho its probably the vape company's fault. Would definitely buy here again
I have used this company on a number of…
I have used this company on a number of occasions and found there products to be excellent and delivery is very quick
Just so easy and on time
Great service and delivery and it comes…
Great service and delivery and it comes in discreet packaging
Quick delivery great customer service…
Quick delivery great customer service definitely buy from here again
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