Juicers Reviews 

I bought a juicer recently. Arrived promptly, well packaged. It is a wonderful gadget: I am really pleased with it

I have had about 4 jucers before Omega
They not last long.Im making vegetable juice every day for my
family(beetroot.sellery and carrot).I hope Omega is the last one.

Dreadful customer service from this company, I thought you should be supportive of your customers, these guys certainly aren't! It feels like they don't care at all.

There was a problem with delivery to me (it was partially my mistake), I didn't receive the pin from DPD so I couldn't accept delivery, when I told them they just said I must have made a mistake and were very unhelpful and accusing. I was pretty shocked by this as I would have thought if someone wants to purchase from you, that you would treat them with some level of respect and gratitude as without customers they would have no business.

They were so bad in the end I decided to request a refund and instead order from another company.

Very disappointed with the customer service. I purchased a KitchenAid kettle about a week ago and the lid mechanism has already failed, making the item unusable.
Trying to resolve this has been frustrating. The company will not deal with you over the phone — the telephone number is for sales only — so you are forced to email and wait for a response. This is not acceptable when dealing with a faulty product that is barely a week old.
I have requested a refund and to return the item, but the lack of direct customer support has made what should be a simple process unnecessarily slow and inconvenient.

I was incredibly excited to finally receive my Ankarsrum Assistent Original, but that excitement turned to immediate frustration the moment I opened the box.

When you pay a premium price for a high-end appliance, you expect a brand-new, factory-sealed product. What I received from Juicers.co.uk was clearly a used unit or a poorly processed return. The dough hook arrived with visible flour residue and marks on it. It hadn't even been cleaned properly by the previous user, or wasn't quality controlled properly before shipment. The box had been resealed with fresh sellotape layered directly over the original, broken factory seals.

It is completely unacceptable to ship out "open-box" or used returns as brand-new inventory. This shows a massive lack of quality control and a disregard for the customer experience. I have reached out to customer service for a return and a genuine replacement, but I shouldn't have had to deal with this in the first place.

Few days ago I purchased the Vitamix 1.4ltr wet self detect container and the 1.4ltr dry grains container. As usual, delivery was excellent - next day- and items securely packaged.
I used the wet container to be able to make a smaller amount than enabled by the container that comes with the Vitamix Ascent 3500i. Superb! The dry grains container is excellent for grinding spices. I have used other brands before that claim to grind to desired levels but none compare to this Vitamix container. I am now waiting for the Vitamix aer disc container to be back in stock!

I ordered a 2.1L KitchenAid food processor (at a VERY GOOD price) in Empire Red from juicers.co.uk and I am very pleased with the service I received. There was a very slight delay in shipping but any confusion was cleared up very quickly and professionally by customer service - thank you. The product arrived well packed and in pristine condition. I would recommend this company.

Excellent service item was delivered on time and I was kept up to date during the whole process

Great juicer no issues at all, easy to use & clean.

I did not have a good experience. I ordered a Bamix Handheld Blender after I have had one for over 25 years which is still fully operational. No due diligence was spent in undertaking quality control. I received a damaged item- badly scratched. Juicers were in denial and would not accept the inferior quality and denied to pay the postage to return the Blender. I had to expedite my case to Bamix and the Bank to return and refunding.

Purchase of Dualit 2-Slice Classic Vario Toaster in Copper. Like something from the 1950's and a beautiful design and made in the UK! Juicers.co.uk was the best price on the internet, free postage and super fast delivery!

Fantastic service, fantastic product. Just love it!

Very good quality swiss made bamix hand blender, built to last. Good delivery

Expensive but worth every penny. Superb build quality and matches our Artisan toaster. I love that you can set a temperature other than boiling, my only gripe would be there is no water level indicator but I understand that is difficult because of the double wall.

Love my new juicer, searched about online for best price, this company stood out and also had the most optional extras to choose from, really happy with the product and the service would definitely recommend

I ordered an Ankarsrum mixer on Juicer.co.uk website as they offered a free blender attachment (prominently displayed) on the 20/12/2025.
When the blender arrived no blender was included.
I immediately contacted the company. Their initial reply was that there was no such offer. When I sent them a screenshot of their website taken on the 25/12/25 they then claimed that the offer was withdrawn from the 17/12/25 but re-instated 25/12/25 and refused to honour their offer.

I can’t fault juicers.co.uk. Their service has been amazing from the point of contact for advice through to post purchase. I had an issue with my juicer and I emailed them, within 48 hours I received a response and they helped resolve the issue with some emails back and forth. I had to send my product for repair but they kept me informed until I received it back after repair. My juicer is covered under warranty so they repaired it. I am surprised by others reviews because, after 30 days, all products are covered under warranty.

An extremely negative experience. We spent over £1300.00 on a premium stainless steel juicer made by Sana. Enticing at the point of sale, three gratis items were included, which to the best of our memory, did not tally with those photographed items displayed on the website:

1. a cutting knife for fruit and veg
2. a cutting board
3. a jug with a vacuum plug to keep juice fresh

The product, retailing at approx £1345.00 arrived with a manufacturing fault.

Very poor customer service - You get taken through a 'ticketing system' and different agents interact, some more professional than others.

Communication was convoluted, designed to deflect responsibility and prolong.

The problem was not and has still not been resolved at the time of writing.

The cutting knife, ( now safely disposed off ) was made of some sort of cheap metal was found to be very bendable, not appropriate for use, unusually sharp and very dangerous. The handle dislocated itself away from the blade during use.

The cutting board, ( now safely disposed of in the bin ) arrived with a horrible plastic smell. Merely 1-2 mm thin and measuring approx 20cm x 14 cm, you could just about prepare two apples on the space

The jug, in our view, cheap quality, the top part snapped away from the base after a few weeks of use

Overall, very disappointing