I seen many poor reviews and I can't decide if it is because their expectations were far too high? I order a mini knowing exactly what id be getting. A decent completely custom miniature that is paint... See more
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The figurine was exactly what I would hope it would be although I would have liked to have had the option to order a larger version. my daughter loved it, and it will be a part of her life for a very... See more
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The minis came out surprisingly close to the 3D model. The material feels solid and more rigid than the Wizkidz minis. The color is pretty close to the model but has a slightly faded look. Overall, I... See more
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Well the figure was close it was lacking in details missing thumb digit on the front facing paw and markings where off on his front legs having the paw print have four circles rather then 3. Plus his... See more
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Company details
Written by the company
Describe it or upload a photo, and our AI designs it, our 3D artists finish it, and we print it in full color and ship it to your door. No design skills, no 3D software, no equipment needed. We make custom figurines and art toys from a pet photo, an original character, or just an idea, plus tabletop miniatures for DnD and RPG campaigns, custom artisan keycaps for mechanical keyboards, and crystal bracelets and shoe charms on jujubit.ai. Here is how it works: chat with JuJuBot or upload a photo and a 3D model is generated in seconds, or browse 30+ style templates if you would rather start from one, then spin and zoom the 3D preview before you order. Every ordered piece goes through Digital Crafting, where our professional 3D artists manually polish the mesh and structural details, and because we print in full color, nothing needs painting. A few things to expect. Everything is made to order, with production taking 7 to 10 business days, followed by shipping of 5 to 12 business days in the US, 10 to 25 internationally, or 3 to 7 with express for US$29.99. Standard shipping is US$9.99 in the US and US$12.99 international, and free over US$99. Weekends and local holidays do not count as business days. Colors on screen can differ from the printed piece. Sizes run from 4cm to 10cm based on what you choose at checkout, measured from the bottom of the base to the highest point, so a figure with a raised weapon, wings, or a tall base measures differently from a plain standing one. If scale matters for your game, leave a note on the order. You can change or cancel within 2 hours of placing an order. After that production has started, and since each piece is made for one person, returns and exchanges apply only under our refund policy. If an item arrives damaged or wrong, email us your order number and photos, and we will usually reprint or refund it, replying within 24 to 48 hours. You can contact us anytime at support@jujubit.ai. We also read and answer reviews here, including the critical ones.
Contact info
United States
- support@JuJuBit.ai
- jujubit.ai
3.6
Average
142 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 56% of negative reviews
Typically replies within 2 weeks
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Very good will order in the future
October 3, 2026
Unprompted review
Reply from JuJuBit: AI Custom 3D Figurine Shop
Good to hear it was very good, JoRo, and that you'll be ordering again.
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Almost Perfect
First, I will say that the company is amazing. They are very responsive. We received a figure, and the back was not quite as shown in the original picture. They replaced it immediately and corrected the issue. The figure is soo cool and it's great that you can design your own! However, the details of the figure are not as crisp and defined as the original design. The details may look better if you purchase the larger figures. The figure is also quite matte and the color is very dull. It's not shiny and bright like the picture shows.
August 1, 2026
Unprompted review
Reply from JuJuBit: AI Custom 3D Figurine Shop
Glad the replacement fixed the back. On detail, printing at mini scale has physical limits on fine detail, so it comes out a bit softer than the image, and larger sizes do hold finer detail better. On color, screens and printing produce color in different ways, so a full-color print can look more muted than the image on screen.
Love it
Love it, exactly what i was hoping for and it’s good quality too .
October 1, 2026
Unprompted review
Reply from JuJuBit: AI Custom 3D Figurine Shop
Mylene, so glad it was exactly what you were hoping for, and good quality on top of that.
I contacted JuJubit on 9/8 and paid for…
I contacted JuJubit on 9/8 and paid for an item to be made. It is now 9/30 and they have not even started working on it. I did email them and they insured me that they are working on it. After I looked around and found other companies that does the same work as them I decided to cancel my order and since then they have not gotten back to me to refund my money being they could not get the order done they claimed they were overworked by oders if that is the case they need to change what they have in there website and the tracking info. Month and not even on first state so request a refund and have. It heard back from them since Monday
September 8, 2026
Unprompted review
This size had printing issues.
I am assuming that due to the size of the mini, the print did not come out as it should have. A couple of parts were shaped incorrectly, and anything with spikes did not come out right. Some of the smaller parts were fused together. A shield that was attached to the mini came out warped. The color detail of the model was not added as well. I ordered a small mini to use for DnD, and the size fits well on tile grids.
July 5, 2026
Unprompted review
Reply from JuJuBit: AI Custom 3D Figurine Shop
Archie, sorry the shield came out warped, a few parts were misshapen or fused together, and the color detail didn't come through. Email support@jujubit.ai with PRIORITY and your order number in the subject, plus photos of the shield, the fused parts and the color. That's everything we need to check it against your order.
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If I can give it a zero I would....for…
If I can give it a zero I would....for as much as I payed all i got was a chess like figure expecting much bigger ....lesson learned never again
September 28, 2026
Unprompted review
Reply from JuJuBit: AI Custom 3D Figurine Shop
Jose, sorry the figure was much smaller than you expected for what you paid. Our standard sizes run from 4cm to 10cm, and we can also do custom sizes up to 30cm. This guide shows what each size looks like in hand: jujubit.ai/blogs/news/custom-figurine-size-guide
Excellent miniatures
Excellent miniatures. Produced exactly as I designed them, and of a great quality. My only note is the long delivery time, owing largely, I believe, to the fact that they are coming from China, and had to be processed through U.S. Customs.
July 7, 2026
Unprompted review
Reply from JuJuBit: AI Custom 3D Figurine Shop
Dan, glad the miniatures came out exactly as you designed them, and of great quality. Sorry about the long delivery time.
Beautiful mini
Beautiful mini! It was even better than anticipated and I will be back for many more!
July 9, 2026
Unprompted review
Reply from JuJuBit: AI Custom 3D Figurine Shop
Thank you, William. Great to hear your mini beat what you expected and that you plan to come back for more.
I had originally ordered two figurines
I had originally ordered two figurines, while the quality was fine, I only ever received one of the two I ordered. I emailed support and they said they would send out the second figurine I ordered, to this day I have still not received my second one. My money was never refunded and what I ordered was never delivered, not a reputable company buyer beware
September 26, 2026
Unprompted review
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Reply from JuJuBit: AI Custom 3D Figurine Shop
Jason, thank you. Glad the service worked well for you.
Terrible service never got any response…
Terrible service never got any response on my order thankfully my bank was able to cancel. Never received any status on my order either took 30 days but finally disputed the charge.
September 24, 2026
Unprompted review
Mini-me
I really love the output! Their website is very user-friendly. I received the figure exactly as I expected it to look, and it matched the output from my prompt perfectly. I’m very satisfied, and I can’t wait to create more. Thank you, Jujubits!
August 20, 2026
Unprompted review
Reply from JuJuBit: AI Custom 3D Figurine Shop
Christopher, it's great the figure matched your prompt exactly and the site was easy to use. Thanks for writing this up.
what you see is what you get
It looks perfect, exactly like the image generated from my art
September 21, 2026
Unprompted review
Reply from JuJuBit: AI Custom 3D Figurine Shop
Quinn, it looking exactly like the image generated from your art is great news. Thanks for letting us know.
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It Looks Just Like My Dog!
This came out looking exactly like my late chow-mix, Penny! What a treasure!
July 10, 2026
Unprompted review
Reply from JuJuBit: AI Custom 3D Figurine Shop
Palma, thank you for sharing Penny with us. We're touched the figure looks just like her.
The products I ordered look great
The products I ordered look great! I experienced a couple of issues, but the support staff was quick to respond and rectify the issues in a reasonable way. Great communication and support. I’m definitely going to look into ordering more soon!
September 20, 2026
Unprompted review
Reply from JuJuBit: AI Custom 3D Figurine Shop
Alex, thanks for the kind words about our support team, and we're happy the figures look great.
The pricing was fair and appropriate
The pricing was fair and appropriate, the details and colors were quite lovely. Only disappointment was that the head on the figure appears to be too small for the body. Looks quite awkward.
September 20, 2026
Unprompted review
Reply from JuJuBit: AI Custom 3D Figurine Shop
Bruce, thanks for the kind words on the details and colors. Sorry the head came out looking too small for the body.
Picture does match what I expected.
September 19, 2026
Unprompted review
Reply from JuJuBit: AI Custom 3D Figurine Shop
Thank you, Stephanie. Great that it matched what you expected.
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Received broken figures
The coloring was off and when I received the order three of the four figures were busted and I had to super glue two of them to the stand and one of them the arm was broke and super glued it back on. But they do look good and was considering getting a few more but with the cost of them and how my first order was received I don't think I can spend my money and have to fix them doesn't seem feasible.
July 20, 2026
Unprompted review
Reply from JuJuBit: AI Custom 3D Figurine Shop
Hector, sorry the coloring was off and three of the four figures arrived broken. Email support@jujubit.ai with PRIORITY and your order number in the subject, plus photos of the coloring and the breaks. That's everything we need to see what we can do for you.
I like the figurine I think it was… amazing
I like the figurine I think it was amazing
September 17, 2026
Unprompted review
Reply from JuJuBit: AI Custom 3D Figurine Shop
Effie, thank you! Really nice that the figurine turned out amazing for you.
It’s too expensive for the size.
September 1, 2026
Unprompted review
Reply from JuJuBit: AI Custom 3D Figurine Shop
Absalon, thanks for the four stars and the honest take. A lot of what goes into the price isn't the size: every figure is a one-off, reworked by an artist, checked for printability, then printed in full color and quality-checked by hand. We're still an early-stage product and run offers and events from time to time, including ones for new customers, so they're worth keeping an eye out for.
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