Jukin Media logo
Visit website

Jukin Media Reviews 128

•
TrustScore 4.5 out of 5

4.6

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I think Junkin Media is awesome! My video would have just been another video on social media. However, they reached out, kept their word and I was able to make some money from this experience. Gratitu... See more

Rated 5 out of 5 stars

Everything's fine. No problems at all in all these years together. Always punctual and attentive, despite the language barrier (I speak Spanish).

Rated 5 out of 5 stars

I am so happy that i signed up with Jukin for my daughters viral video. They know what they are doing. Their customer service is awesome. They made everything so easy for me. Its been 8 years and the... See more

Rated 3 out of 5 stars

Jukin's partnership staff is professional and friendly, and the dashboard is easy to use, so that's great! However, The Today Show and PEOPLE.com reached out to me directly to use my video, but dr... See more

Company details

Written by the company

Jukin Media is a global entertainment company built on the belief that the future of storytelling is user generated. Jukin Media helps video creators get paid for their amazing caught-on-camera moments. Jukin has paid more than $25 million in royalties to video creators by licensing their content for use in TV shows, commercials for major brands, and by leading news publishers. Jukin is owner and operator of a portfolio of leading digital video properties that includes FailArmy, People Are Awesome, The Pet Collective and WeatherSpy; the properties combine for more than 220 million + fans online, and they receive more than 8 million monthly hours viewed across OTT streaming platforms. Additionally, Jukin provides a wide range of solutions that allow premium brands, publishers, and media networks, to commercially utilize user-generated video content.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

128 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

You will not get paid!


Don't give your videos to Jukin Media!
They take away all your rights to the video and you never get a penny.

My video has over 1 million views across several platforms, and I never got paid anything.

June 12, 2024
Unprompted review
Rated 1 out of 5 stars

Pointless

Pointless. Gave them the rights to my video over a year ago. They used it on TV and many YouTube videos and I've not seen a penny.

May 10, 2024
Unprompted review
Jukin Media logo

Reply from Jukin Media

Hi Ali, we're not seeing your name in our system. If you shoot us an email at partnersuport@jukinmedia.com we can look into this for you. It could be your payment information is not set up. Regards.

Rated 1 out of 5 stars

I have selected 15 % as per India…

I have selected 15 % tax deduction as per India region
But you deducted 30%
Shame on you
Fraud fraud fraud

April 18, 2024
Unprompted review
Jukin Media logo

Reply from Jukin Media

Hi Aniket,

Thank you for your message — we’re sorry to hear about your frustration and appreciate the opportunity to clarify what happened.

There is a 15% tax withholding rate under the India tax treaty, however, if the required tax documentation (such as a valid W-8BEN form with a U.S. TIN or Indian PAN number) was incomplete or not submitted, the IRS requires the processing bank to withhold the default rate of 30% as per U.S. tax law. This is done by the bank at the time of payment, it is not something that Jukin Media can adjust or control.

We’d be happy to review your account and help you update or resubmit the necessary documents so that the correct rate can be applied to future payments. If applicable, you may also be able to claim a refund from the IRS for the excess amount withheld.

Please reach out to us any time so we can walk you through the steps. We’re happy to help and look forward to resolving this for you.

Thank you,

Rated 5 out of 5 stars

Jukin Media is 100% recommended to partner with!

Excellent communication and support
Easy and user friendly when submitting a video
Consistent payments received
Great partner platform with easy login and access to earnings breakdown and detailed explanation of where revenue is generated

I have 15.5million views on Tik Tok for my video and Jukin Media are efficent and professional to partner with. Very impressive. 100% recommended

March 30, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with Jukin Media was great

My experience with Jukin Media was great! I sent them a video years ago and then forgot about it 😅, a few weeks ago they sent me an e-mail to remind me to fill in my payment information so that I could get paid and they just did! Thank you guys

March 4, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. They will assume 100% rights to your content and pay you nothing.

I have one video and you can see they claim I have earned nothing. When the video originally was posted it had over 500k views. I have earned a total of $0 from them and they are "still deciding" if they are going to relinquish the rights to my video.

February 14, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look