Julian Joseph Reviews 

143
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Ordered a chair in may, was meant to take up to 10 days to arrive. It didn’t arrive so i emailed, no response. I phoned and the number seemed defunct. Ended up doing a chargeback on my card as... See more

Company replied

Rated 1 out of 5 stars

Terrible service. No communication about delayed delivery . Product now damaged due to being left outside in the rain with no customer contact. Worst on line purchase and delivery service ever.

Rated 1 out of 5 stars

Ordered a chair and then there was no contact at all. Emailed to enquire about whereabouts of order which received one short reply and then ghosted. Had to do a chargeback from Bank

Company replied

Rated 5 out of 5 stars

I had never heard of Julian Joseph before finding the company as a result of using Google Shopping. I was looking to buy a blush pink foot stall from Danetti but Google shopping showed what looked... See more

Company details

  1. Furniture Store

Information provided by various external sources

We’re an online interiors boutique and we adore statement furniture. We translate our love for interiors into the unique pieces we design and create. As well as producing jaw-on-the-floor items, we have also curated a range to embellish our own designs. Our collection is brimming with inspiring items that stand out in avant-garde interiors, as well as accentuating calmer spaces. We aim to fill your home with furniture that is bold by design but practical in use.


Contact info

1.8

Poor

TrustScore 2 out of 5

143 reviews

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1.8

All reviews

(143)

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Rated 5 out of 5 stars

I love my green Darcy chair

I love my green Darcy chair! It arrived very quickly, I left notes on my order and was contacted by the team immediately which helped in getting the chair to me on time.
The chair is beautiful, so comfortable and looks more amazing in person!

December 22, 2020
Rated 5 out of 5 stars

Unbelievably good service

Unbelievably good service! Buying furniture on-line is a nightmare with very little service offered on important things like fabric swatches etc. I came across Julian Joseph on another site, but decided to go direct to the firm for more information. Within the space of 4 days, I had asked for and received swatches, ordered two large armchairs on-line and taken delivery of them. Even when there was a small problem, it was dealt with immediately and successfully.....sign of a company that really understands service. I shall return.

December 8, 2020
Rated 5 out of 5 stars

Great chair!

The chair and the footstool I bought are comfortable and of good quality. Delivery of the chair was not straight forward as the delivery company did not turn when they promised but turned up randomly when we were not around. All is forgiven however as the chair is just amazing and customer support was very responsive too!

December 7, 2020
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Rated 5 out of 5 stars

Stunning furniture

Great customer service from the team and very quick delivery we absolutely love the Darcy Sapphire Blue Swivel Chair the colour and design is stunning

December 7, 2020
Rated 4 out of 5 stars

Stunning chair!

I absolutely love my new emerald Darcy chair and footstool. The quality,look and feel of the chair is stunning! I had an issue with delivery due solely to the courier. However I cannot fault the customer service from Julian Joseph.There was great communication throughout sorting the issue so a special thank you to Louise. I really hope you will consider in future changing the courier or giving customers an option to pay more for the use of a different courier service. Ultimately I'm extremely happy with my new chair and footstool so thank you very much!😊

November 19, 2020
Rated 5 out of 5 stars

Beautiful furniture 😍

I absolutely adore my chair and foot stools from Julian Joseph. Such good quality, a real luxurious feel to them. Also a very personal and flexible service. Would definitely recommend!!!

November 19, 2020
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Rated 4 out of 5 stars

The Darcy is Perfection

The Darcy Burnt Orange Velvet Swivel chair is quite simply one of the sexiest pieces of furniture I have ever seen. The quality of the velvet is beautiful, the movement of the swivel is just right and everything about it is just wonderful.
The product exceeded expectations and based on that alone it would be a 6 out of 5...
I am only rating a 4 out of 5 as once I had purchased the chair I didn't receive an order confirmation until 5 days after my purchase when I chased customer service. Also the carrier used, dumped the box outside my flat on a rainy day and drove off before we had even acknowledged it, as I live on the second floor it would have useful to have a helping hand! Alas, me and my other half had to struggle with it up to the flat (it is perfect now it is in though!).

November 10, 2020
Rated 5 out of 5 stars

Beautiful furniture and great communication

Beautiful furniture, easy to assemble. Far better quality than other similar items I've seen in shops and well worth the slightly higher price point (the £50 discount for spending over £300 on the website certainly helped) Good communication throughout the order process and my note to delay shipping until I'd moved house was followed up immediately by a friendly human viabemail. The item arrived a couple of days after we moved in, as requested.

November 5, 2020
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Rated 5 out of 5 stars

Gorgeous chair

Gorgeous chair, looks fab. Delivered well packaged just difficult to fit through my own door!

September 21, 2020
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Rated 5 out of 5 stars

Lovely chair

Lovely chair, will buy from Julian Joseph again. Also an incredibly fast delivery, thank you!

August 6, 2020
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