Wanted to express how great it is working with Chelsea Percival. As a landlord I have found that Chelsea is always proactive, making sure that all legal requirements on the property are up to date, an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It's always a pleasure dealing with Jade Galtrey-Smith when i have a quiery or problem in the house. Jade is very professional, polite & always gets the tasks done asap. She is a asset to the company... See more
Company replied
When Julian Wadden acquired Edward Mellor Lettings, I must admit I was a little concerned as to how things would change. I needn’t have worried, the service appears more structured and its easier to... See more
Company replied
My family and I are tenants with Julian Wadden and I cannot fault them so far. I have dealt with my fair share of agents over the last 20 years and this is a good estate agent that does work for the t... See more
Company replied
Company details
Written by the company
Julian Wadden is one of South Manchester’s leading estate agents in Sales, Lettings and Property Management.
Contact info
10 Moorside Road, SK4 4DT, Heaton Moor, United Kingdom
- 0161 713 4013
- management@julianwadden.co.uk
- julianwadden.co.uk
4.7
Excellent
715 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great communication and services
We’d like to express our sincere thanks to Annie, our Property Relationship Manager, for the excellent support and guidance throughout our tenancy. Your professionalism, responsiveness, and willingness to assist made the whole process smooth and stress-free.
We truly appreciate the time and effort you put into addressing our concerns and communicating effectively with the landlord on our behalf. It’s reassuring to know we had someone so reliable and supportive throughout.
Thank you again for all your help Annie.
It has made a real difference to our experience with Jullian wadden.
April 9, 2026
Unprompted review
Reply from Julian Wadden
Dear Muhammad,
Thank you for your 5 star review of Julian Wadden in Heaton Moor.
Annie will be delighted that you took the time to acknowledge her kind and helpful service.
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
Kind regards,
Customer Care Team
Maintenance
Had so many problems with the house, jade was understanding.
April 9, 2026
Unprompted review
Reply from Julian Wadden
Dear Charisse,
Thank you for taking the time to leave a 5 star review on Trustpilot, noting the excellent service by Jade.
Kind Regards,
Customer Care Team
Review from tenant
Thank you Chelsea for being proactive and helpful, ensuring any repairs at the property are swiftly booked in and any other queries are sorted. It is appreciated
April 9, 2026
Unprompted review
Reply from Julian Wadden
Dear Maisy,
Thank you for taking the time to leave Julian Wadden Stockport a review, especially noting the great service provided by Chelsea.
We really appreciate your kind words.
Kind regards,
Customer Care Team
Excellent landlord agent service
After some more valuable advice I wanted to say how Chelsea has helped me out for many years now and always provides knowledgeable information and responds to my messages very promptly.
April 7, 2026
Unprompted review
Reply from Julian Wadden
Dear Paul,
Thank you for your 5 star review, mentioning the excellent service you have received from Chelsea, at Julian Wadden Stockport recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Quick response and good management of…
Quick response and good management of properties
April 3, 2026
Unprompted review
Reply from Julian Wadden
Dear Matt,
Thank you for this 5 star review! Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
I would like to thank Jade for her…
I would like to thank Jade for her professional, responsive, and very supportive manner during what has been quite a stressful process for me.
Jade kept me informed at every stage and always took the time to explain things clearly, which I really appreciated. She handled communication efficiently and remained patient and understanding, helping everything move along as smoothly as possible.
April 2, 2026
Unprompted review
Recovery of defaulting tenant's security deposit
Jade at Julian Wadden was able to recover a tenant's security deposit for me, even though it is several years since the tenant vacated the property. Once she was aware the funds were released she quickly dealt with the administration of the payment to me
April 2, 2026
Unprompted review
Reply from Julian Wadden
Dear Carole,
Thank you for taking the time to leave Julian Wadden Heaton Moor a review, especially noting the great service provided by Jade.
We really appreciate your kind words.
Kind regards,
Customer Care Team
We had a great experience with Abby
We had a great experience with
Abby Burrows Senior Lettings Negotiator
Of Julian wadden
Thankyou for all steps & communicating throughout the process of letting my property
Highly recommend.
Much appreciated Abby 👍
April 2, 2026
Unprompted review
Reply from Julian Wadden
Dear Nat,
We wanted to thank you for your review, mentioning the excellent service you have received from Abby, in the Julian Wadden Stockport Office recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
They solve the problems in no…
They solve the problems in no time.Their flexibility is phenomenal.
April 2, 2026
Unprompted review
Reply from Julian Wadden
Dear Laszlo,
Thank you for taking the time to leave a review on Trustpilot, we are glad to hear that we have been efficient and flexible when solving problems for you.
Kind Regards,
Customer Care Team
Chelsea Percival has been an amazing…
Chelsea Percival has been an amazing property manager. She’s dealt with all my issues in a very professional and timely manner which has been wonderful. Jillian Wadden is a good company.
April 1, 2025
Unprompted review
Reply from Julian Wadden
Dear Beverly,
We wanted to thank you for your review, mentioning the excellent service you have received from Chelsea, in the Julian Wadden Stockport Team recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Fantastic service
Nicola and the whole team were fantastic. They really went above and beyond in what turned out to be quite a long process. From negotiating the sale of our old property to getting us into our new house, the sales team were always just a phone call away. We are delighted with the service provided.
March 27, 2026
Unprompted review
Reply from Julian Wadden
Dear R McMurray,
Thank you for your review of Julian Wadden Didsbury.
Nicola will be delighted that you took the time to acknowledge her kind and helpful service.
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
Kind regards,
Customer Care Team
They made the process
They made the process, less hectic for me and are transparent. This was made possible by Ellis Locks and team.
March 27, 2026
Unprompted review
Reply from Julian Wadden
Dear Taiwo,
Thank you for taking the time to leave Julian Wadden a review, especially noting the great service provided by Ellis.
We really appreciate your kind words.
Kind regards,
Customer Care Team
Service with Julian Wadden has always…
Service with Julian Wadden has always been great. Our property manager Estelle is consistently professional and helpful. I’d highly recommend JW whenever renting a property
March 18, 2026
Unprompted review
Reply from Julian Wadden
Dear Claire,
Thank you for taking the time to leave a five star review, highlighting your experience with Estelle at Julian Wadden Heaton Moor.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Abby Burrows was my letting agent I…
Abby Burrows was my letting agent I dealt with and she was lovely and prompt…Weldone job.
March 31, 2026
Unprompted review
Reply from Julian Wadden
Dear Akinbode,
I’m very pleased to see that you have been impressed by the overall service you have received from Abby at Julian Wadden, thank you for taking the time to leave a review! Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Professional handling.
Many thanks to Julian wadden in didsbury. In particular Nicola. From the day that we put our apartment on the market, to the day of completion, everything was handled in a professional manner. We were continually updated with developments and informed of progress in a very courteous manner.
March 20, 2026
Unprompted review
We are contractors who have worked with…
For the past year we have liaised with Sophie Ormsby as approved contractors for Julian Wadden. She is always very professional and friendly. I really appreciate her quick responses to any queries and I feel as though things are dealt with very efficiently and clearly.
March 30, 2026
Unprompted review
Reply from Julian Wadden
Dear Gill, I’m very pleased to hear that you have been impressed by the excellent service you have received from Sophie at Julian Wadden Stockport, thank you for taking the time to leave a review. Reviews such as yours will help others in choosing their agent, so it really is appreciated. Kind regards, Customer Care Team
Recommended property manager
Chelsea is a great property manager. She has been attentive, professional and exceptionally helpful. She has my personal recommendation.
March 30, 2026
Unprompted review
Reply from Julian Wadden
Dear Nick,
Thank you for taking the time to leave a five star review, highlighting your experience with Chelsea at Julian Wadden Stockport. Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Amazing experience
They say moving house is one of the most stressful experiences you can go through, but Ellis at the Stockport branch ensured everything went through promptly and kept me updated throughout the process
March 30, 2026
Unprompted review
Reply from Julian Wadden
Dear Emma,
Thank you for taking the time to leave a five star review, mentioning the excellent service you have received from Ellis at Julian Wadden Stockport. Ellis will be delighted that you took the time to acknowledge his service.
Kind regards,
Customer Care Team
Review
Writing
Sophie Ormsby has been an outstanding property manager. From the very beginning, she demonstrated professionalism, efficiency, and a genuine commitment to providing excellent service. Communication was always clear and prompt, and she handled every detail with care, ensuring everything ran smoothly and without stress.
What really stood out was her proactive approach—she anticipated potential issues and resolved them quickly before they could become problems. Her knowledge and attention to detail gave me complete confidence that my property was being managed to the highest standard.
I wouldn’t hesitate to recommend Sophie to anyone looking for a dependable, organised, and highly capable property manager.
February 20, 2026
Unprompted review
Reply from Julian Wadden
Dear Maria,
I’m very pleased to see that you have been impressed by the overall service you have received from Sophie at Julian Wadden Stockport , thank you for taking the time to leave a review. Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
We are a contractor who work alongside…
We are a contractor who work alongside Sophie at the Heatons the way she handles her calls are very professional and always as the company she works for at interest and does a great job for Julian Wadden and the landlords/landladys she works for well done sophie for all your hard work
March 30, 2026
Unprompted review
Reply from Julian Wadden
Dear Stuart,
Thank you for taking the time to leave a five star review, mentioning the excellent service you have received from Sophie at our Julian Wadden office based in Heaton Moor. Sophie will be delighted that you took the time to acknowledge her service.
Kind regards,
Customer Care Team
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