Jump-ichiban Reviews 155

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide and unique selection of authentic products, often highlighting items difficult to find elsewhere. The delivery service is frequently commended for being fast, well-packaged, and ensuring items arrive in excellent condition, often with complimentary gifts. Many people appreciate the smooth ordering process and the overall high quality of the items received. However, some customers noted that prices, particularly for shipping, can be a bit high, especially for international orders. A few reviewers also mentioned instances of price changes after initial purchase or slight delays in shipping during busy periods.

What people talk about most

Product

Customers had positive experiences with product quality, often praising the authenticity and high standards... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the speed and efficiency... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the speed and safe... See more

Quality

Users describe positive interactions with quality, consistently praising the authentic and high-quality... See more

Price

People report ambiguous experiences with price, with many reviewers praising the good and amazing prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent selection of items with great variety. All items are authentic and legit having ordered multiple times. Most of these items can't be found anywhere else. Delivery is fast and comes excellent... See more

Rated 5 out of 5 stars

I'm always a very cautious buyer especially when ordering from Japan but took a chance on Jump Ichiban based on the reviews here. I ordered at a busy time of year so it took just over a week before my... See more

Rated 5 out of 5 stars

I ordered a few suprise gifts for my son not really knowing what to expect. Needless to say I was blown away at the package, delievery and product itself. Everything came in so carefully packaged and... See more

Rated 5 out of 5 stars

Ordered a sumikkogurashi plushie off Jump Ichiban and it said on their website they were experiencing some order delays. The plushie arrived around 2 weeks after ordered which was still great time.... See more


Company details

  1. Figurine Shop

Written by the company

Welcome on Jump-Ichiban the best Japanese market. Look no further, the best market from the Land of the Rising Sun is here. Find your official Japanese news for all your figurines, playing cards, manga, and video games.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

155 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Exactly what I wanted

I preordered some items off this website they arrived as expected! an item was missing from my order so i immediately emailed the support team, they shipped my missing item out to me immediately along with some other complimentary goodies, it arrived in three days and i was so happy !! :) the support team was very kind and understanding and respond my quickly, i trust this website a lot after my first experience and will definitely order from here again 🩷

January 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Jump-ichiban is fantastic!

I have bought multiple times from Jump-ichiban and it has always been very easy to do so. The website is great and works really well. All of the figures arrived quickly, very well packaged and in great condition.

The support team are very helpful and friendly. Very fast to email back after a query.

Jumpichiban.com is my go to for a lot of my figure needs and the prices are brilliant. Couldn't recommend any higher, great service all round.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience – reliable and trustworthy seller

I had a really great experience overall. The ordering process was straightforward, communication was clear, and everything arrived exactly as described. The packaging was very secure and well done, which I really appreciated.

I’m usually quite cautious when buying items from Japan, but the customer service here genuinely went above and beyond to help with my order and answer my questions. It made the whole process feel easy and stress-free, and you can tell they really care about their customers.

I wouldn’t hesitate to order again and would happily recommend this page.

January 7, 2026
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Rated 5 out of 5 stars

Great!

Simply great. Amazing prices, very fast shipping and perfect items, everything very well packed. Also, a cute little gift was added to my order.
I'm really, really happy.
Thanks! ☆☆☆☆☆

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

I wasn't sure about ordering, as this was my first time using this site, but the package arrived quickly, secured properly, with the original figurine and a freebie 💖 I highly recommend!

December 9, 2025
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Rated 5 out of 5 stars

Just perfect

Very fast and accurate shipping, product perfectly packaged; a pleasure to buy again in this shop ! Buying from france, and without hesitation buying again !

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great selection of authentic HQ products

Surprisingly very wide selection of products, excellent aoutentic quality like I've seen in japan.
The delivery was very fast and packaging was thoughtful.
Definitely will order from here again.
Tbh, wished that the delivery was less expensive, but it might be related to 3rd side party delivery company and my region.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Can confirm: they are legit!

I'm always a very cautious buyer especially when ordering from Japan but took a chance on Jump Ichiban based on the reviews here. I ordered at a busy time of year so it took just over a week before my order was shipped, but from then on it arrived before scheduled. The product itself is just as I expected if not better! I am an avid collector of everything Tomura Shigaraki and will be using them again because they're the only reputable + reasonably priced seller of Ichiban Kuji figures I can find. The pricing was great and overall I had an awesome experience :)

November 18, 2025
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Rated 5 out of 5 stars

Amazing

Amazing! The delivery was quick and my figure was packaged extremely well! I was slightly hesitant at the shipping price but it was worth it! I'll definitely be buying from here again!

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Stunning Variety of Products and fair prizes

Stunning Variety of Products, especially Ichiban Kuji! Best Shop ive found when it comes to that. Delivery was super fast, from Japan to Europe and Communication was top. I love the Figures i got and they arrived just like fresh out the Fabric. 10/10 absolutely recommend!

October 20, 2025
Unprompted review

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