Jumpzylla Reviews 

543
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 536 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally high quality of the materials, the sturdy construction, and the fast, reliable shipping service that ensures prompt delivery. Consumers note that the assembly process is straightforward and manageable, while children thoroughly enjoy the daily fun, safety, and excellent bounce provided by the product. Some reviewers were not happy with the limited availability of replacement parts, experiencing frustrating communication delays when waiting for customer support to resolve specific issues. A few people also mentioned receiving damaged components initially or observing minor wear and tear issues over extended periods of outdoor use.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, ease of... See more

Quality

Reviewers highlight positive aspects of quality, noting that the materials feel strong, safe, and durable for... See more

User experience

Customers had positive experiences with user experience, highlighting that assembly and setup were... See more

Delivery service

Clients share satisfaction on delivery service, highlighting that orders arrive remarkably fast and sooner... See more

Reviews shaping this summary

Rated 5 out of 5 stars

High-quality product at a reasonable price. But what really stands out to me is the customer service. We reached out a couple of times for help with installation and buying replacement parts. Response... See more

Rated 5 out of 5 stars

The Jumpzylla trampoline was delivered quickly in 2 boxes to make it more manageable to move. The instructions were easy to follow. Assembly took about 3 hours with 2 people installing. My daughter... See more

Rated 5 out of 5 stars

Great price for the size (16’), and adequately sturdy. Wobbles a bit with a 170lb adult jumping vigorously but not alarmingly so - I think construction should hold up to even adult use. Ground anchor... See more

Rated 5 out of 5 stars

We order a trampoline for our twins' birthday. It was shipped and delivered within a few days. The set up took a few hours with 2 people, relatively easy to put together with the included instructions... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

543 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(543)

536 reviews in the last 12 months

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Rated 5 out of 5 stars

We heard good things about Jumpzylla…

We heard good things about Jumpzylla and we were excited to order. The trampoline was easy to assemble and is huge!! The shipping was so fast. We would recommend this brand to everyone!

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

One of the best presents he got for his birthday!

I can confidently suggest purchasing a trampoline from Jumpzylla. It is really well built, easy to put together, and really safe with it's safety netting. My grandson uses it constantly and we could not be happier. One of the best presents we have given him!!!

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Very disappointed

I got trampoline in timly manner,it was easy to assemble and my son loved it.We only had it for a 1 1/2 months before it blew away in the wind,the trampoline is destroyed.I was only sent 5 little stakes to hold trampoline in ground and that didn’t work.I am out 500.00 dollars and son is very disappointed.I tried getting phone number to talk with someone about this and only got a response about parts.The trampoline is destroyed.

July 3, 2026
Unprompted review
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Rated 5 out of 5 stars

My son loves his trampoline!!

My son loves his trampoline! Setting it up was simple and the instructions were easy. All materials feel high quality, and everything is properly labeled, I like that it even came with grounding stakes as well. 10/10 would recommend!

July 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Great purchase!

We made a GREAT purchase with the trampoline! My husband had zero issue putting it together! The mat is AWESOME! Love the net and placement of the bars holding the net. My daughter is on it NON-STOP! Amazing quality for the price and quick shipping!

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

The trampoline is awesome

The trampoline is awesome, I thought I would buy a less expensive one just to try it out. But the quality and the safety are a 110% spot on . I as a grandparent couldn’t be happier with it, and it’s light enough for my wife and I to move to mow the grass under it . I would definitely buy again, and my grandkids love it !!

July 15, 2026
Unprompted review
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Rated 5 out of 5 stars

We loved the trampoline

We loved the trampoline. It exceeded every expectation we had. It was easy to put together and we love how the bars are situated outward around the net so the children don’t fall against them.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

This is hands down one of the best…

This is hands down one of the best gifts we could have gotten for our son. He now wants to be outside all the time! It has made his summer so much more fun and he’s been sharing in that fun with friends. Best thing we could have bought!!

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish! The entire process was smooth, professional, and easy. The team was responsive, answered all of my questions, and delivered exactly what was promised. Communication was clear, and everything was completed on time. I truly appreciate their attention to detail and outstanding customer service. I would definitely recommend Jumpzylla to anyone looking for a reliable and trustworthy company. Thank you for a great experience!

July 14, 2026
Unprompted review
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