Jungle Scout Reviews 

3,939
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 1 out of 5 stars

This company is predatory. When trying to cancel my subscription and receive a refund, they ignore my requests. I filed a dispute with my credit card company and they ended my trial and tried to delet... See more

Company replied

Rated 4 out of 5 stars

It is good for searching information from AMZ. However, it is very inconvenience for me to open this app using Chrome incognito mode. I have been tried to reset password, clear all browsing data many... See more

Company replied

Rated 5 out of 5 stars

Jungle Scout has been an invaluable resource for me as I've been learning the ropes of selling on Amazon. Their explanations are clear and easy to understand, and their team is friendly and helpful. A... See more

Company replied

Rated 5 out of 5 stars

Responsiveness and effectiveness from staff are really fast. Although, I wish the system would had returned my money into my bank account immediately, I’ll have to wait until it’s processed. - just... See more

Company replied

Company details

  1. Business Development Service
  2. Computer Accessories Store
  3. Online Marketing Agency
  4. Online Marketplace
  5. SEO Service
  6. Software Company

Written by the company

Jungle Scout is the leading all-in-one platform for selling on Amazon. Our powerful, data-driven technology helps entrepreneurs and brands build successful businesses on Amazon through product research, market intelligence, brand and listing management capabilities, and more. Since 2015, we’ve helped over 500,000 customers; we’re proud to be a team of Amazon experts supporting sellers around the world. With Jungle Scout, you can: *Perform product & keyword research *Find suppliers *Create product listings *Manage inventory & finances *Automate review requests *And more!


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(3,939)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

March 27, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Joe​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

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Rated 5 out of 5 stars

I would like to express my appreciation…

I would like to express my appreciation for the prompt assistance I received regarding my subscription cancellation and refund request. Team's responsiveness and professionalism were commendable, and it made the process smooth and hassle-free.

March 31, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Muhsin​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again, Muhsin.

Have a great day!

Rated 5 out of 5 stars

Very useful

Great for starting an amazon fba business, we use it all the time

March 25, 2024
Jungle Scout logo

Reply from Jungle Scout

Hey there, Jasavshop​!

Thank you so much for taking the time to leave us a review.

It is great to read that our tools have helped improve your Amazon business; we really do appreciate the feedback.

Have a wonderful rest of your day and happy Jungle Scouting. :)

PS: I also would recommend joining our exclusive group for Jungle Scout customers!

Check it out here:

jnglsct.com/FBA-Group

Thanks again, Jasavshop​!

Rated 5 out of 5 stars

Very well

Junglscout is a good and honest company

March 24, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Jamal​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

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Rated 5 out of 5 stars

Great tool and excellent support team

Great tool, easy and intuitive. Excellent support team with quick attention and great service. I receive reports, videos, and weekly webinars where I can learn much more about this world and stay updated on the latest changes.

March 29, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi there​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Easy to use, good support

I recently started using the "Jungle Scout" tool to optimise my listings. The optimisation is very easy to carry out and the support is quick and uncomplicated. Thanks to the easily accessible content and the wealth of information, I get lots of tips that I can use for my Amazon listings. I can highly recommend the tool as a seller.

March 28, 2024
Jungle Scout logo

Reply from Jungle Scout

Hey there, Christian​!

Thank you for taking the time to leave us a review.

We really appreciate your feedback and it is great to hear that the tools have helped you with your Amazon business.

Have a wonderful rest of your day!

PS: Why not take a look at our exclusive Amazon FBA Competitive Edge group over on Facebook: jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Thanks again, Christian​!

Rated 4 out of 5 stars

Very happy

Great service with a happy resolution.

March 26, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Bradley​!

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

I see that you gave us a 4-star rating and we would love to know how we can improve this to reach 5 stars! When you have the chance, please send your suggestions over to support@junglescout.com (mailto:support@junglescout.com), we’d love to know how we can help!

Thank you once again for taking the time to leave us a review. 

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group

Have a great day!

Rated 5 out of 5 stars

User Friendly customer support.

More easy and Convenient for renew & end of Subscription even more easy if needs to refund the amount. I’m much more happier than what I expected. Thank For excellent service.

March 24, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Nabin​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

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Rated 5 out of 5 stars

Jungle scout team is the best

Jungle scout team is the best!
Thank you 😊

March 24, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Samiullah​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars
Jungle Scout logo

Reply from Jungle Scout

Hey there, Muhammad​!

Thank you so much for taking the time to leave us a review.

It is great to read that our tools have helped improve your Amazon business; we really do appreciate the feedback.

Have a wonderful rest of your day and happy Jungle Scouting. :)

PS: I also would recommend joining our exclusive group for Jungle Scout customers!

Check it out here:

jnglsct.com/FBA-Group

Thanks again, Muhammad​!

Rated 5 out of 5 stars
Jungle Scout logo

Reply from Jungle Scout

Hi Joan​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Joan​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 4 out of 5 stars

Great experience

Great experience

March 23, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Md​!

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

I see that you gave us a 4-star rating and we would love to know how we can improve this to reach 5 stars! When you have the chance, please send your suggestions over to support@junglescout.com (mailto:support@junglescout.com), we’d love to know how we can help!

Thank you once again for taking the time to leave us a review. 

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group

Have a great day!

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Rated 5 out of 5 stars

Everything the response time incredible…

Everything the response time incredible these guys help me at 2am in the morning no one else is doing that the Jungle squad is on another level very helpful day or night they did an amazing Job... thank you guys again...

March 22, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Joshua​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Joshua​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

What More Could You Ask For?

Jungle Scout showed a very short response time; very clear and thoughtful instructions to solve problem; very gracious and kind tenor. What more could you ask for.

March 22, 2024
Jungle Scout logo

Reply from Jungle Scout

Hey there, Cheryl​!

Thank you so much for taking the time to leave us a review.

It is great to read that our tools have helped improve your Amazon business; we really do appreciate the feedback.

Have a wonderful rest of your day and happy Jungle Scouting. :)

PS: I also would recommend joining our exclusive group for Jungle Scout customers!

Check it out here:

jnglsct.com/FBA-Group

Thanks again, Cheryl​!

Rated 5 out of 5 stars

Very speedy response and solved my…

Very speedy response and solved my problem

March 21, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Doris​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

The best Client Service

The best Client Service. This is a very hard topic to land on any company and they’ve nailed it. Incredibly friendly and responsive team. Worthy of admiration.

March 21, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Luis​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

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Rated 5 out of 5 stars

Amazing Team

The entire Jungle Scout team is very knowledgeable and they reach out to provide assistance regularly. They are fast and efficient. This is a must have Company in your arsenal if you're an online seller.
Extraordinary!

March 21, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Rich​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

The agent was very helpful

The agent was very helpful, kind, and respectful. The agent responded to me very quickly. Overall one of the best customers service experiences I have had!

March 21, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Ismaeil​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

This is the fastest support I've…

This is the fastest support I've encountered.

March 21, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Viktor​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Viktor​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

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