JunkCare Reviews 

38
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

we needed to get rid of a large sofa bed from a small terraced house with limited access doorways. And it weighed a ton. Advertising on Freecycle got me no where and offering it to charities no i... See more

Rated 5 out of 5 stars

Best of the best. I requested a quote online and 4 min later I received an email from Milena. Everything very well explained and on the best price. Few minutes later I received confirmation email with... See more

Rated 5 out of 5 stars

Very efficient from the start. Received the best quote, booking was fast and I received details by email. The invoice followed and once I had paid it, the booking was confirmed. The team arrived liter... See more

Company replied

Rated 5 out of 5 stars

Have used Junk care twice now and I think the service is extremely cheap on the market and they also provide an excellent service on time and efficiently. Have found them to be friendly and courteous... See more

Company details

  1. Garbage Collection Service
  2. House Clearance Service
  3. Waste Management Service

Written by the company

Junk Care is On Demand Rubbish Removal in London. Offering full range of services including rubbish removal, house clearance, office clearance, garden clearance, wait and load service. We remove all your unwanted items! or anything that you consider as junk. Our teams do all - loading, carrying, lifting, disposing and recycling. We take care of your waste any day any time. Household waste Garden Waste Domestic Waste Garage Clearance Furniture Clearance Loft Clearance After-Building Waste Call Us Today For Free Quote 0203 633 1303


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

38 reviews

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4.6

All reviews

(38)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service! Requested a quote and an hour and a half later my waste was collected. Fast, friendly and super efficient - highly recommend!

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

Best service that I have ever used

Best service that I have ever used. Quick, professional and high quality service. I used over 30 companies and that’s the best one ever. Definitely will use only them from now. I called them at 9:00pm and next day at 8:30am my waste was collected by 2 very well looking and friendly guys. Amazing job. Thank you

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Junk Collection …

Have used Junk care twice now and I think the service is extremely cheap on the market and they also provide an excellent service on time and efficiently.
Have found them to be friendly and courteous but wouldn't hesitate for repeat service.

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

JunkCare A VERY FRIENDLY, HELPFUL , AND HARD WORKING RUBBISH REMOVAL COMPANY

I like using JunkCare as they are very reliable, they always arrive on time and give you a fair quote. I have used them a number of times and have helped me remove unwanted items . They arrive in clean uniforms and are so very kind too . I would use them again as no amount of rubbish to clear from your home is too much work for them and they are a friendly and polite team . They come very rcomended . Fom Evanka Wells

May 28, 2023
Unprompted review
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Reply from JunkCare

Hi Evanka, thank you for your lovely feedback. You are one of our regular and loyal customers. We appreciate that you use our services from the last few years and we promise that we will continue to perform high quality standard collections and we believe that everyone have to receive high quality services and good looking teams to attend the properties as everyone deserves respect when choosing a company to work with.
Thank you. Please do not hesitate to contact us at any time.

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Rated 5 out of 5 stars

Amazing service

Amazing service. The team that arrived was very friendly and really professional. Will definitely use them again.

February 26, 2023
Unprompted review
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Reply from JunkCare

Hi Kali, thank you for your feedback. Nice to hear that you are satisfied with our service and our collection teams.

Rated 5 out of 5 stars

Best of the best

Best of the best. I requested a quote online and 4 min later I received an email from Milena. Everything very well explained and on the best price. Few minutes later I received confirmation email with my booking. Surprise was that 10min later I received a text message that the team is on the way. Very friendly, helpful and highly professional guys removed all the waste within few minutes and left the place clean. I will not look any further for another junk removal company as recently I had very bad experience with 2 others. This guys are really professional, friendly and knowledgeable. Highly recommend them!

January 13, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent

Polite, efficient, on time.

January 10, 2023
Unprompted review
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Reply from JunkCare

Hi Vule, thank you for your feedback. Nice to hear that you are satisfied with our service. If there is anything else that we may help you with, please do not hesitate to contact us at any time.

Kind Regards

Rated 5 out of 5 stars

Very efficient from the start

Very efficient from the start. Received the best quote, booking was fast and I received details by email. The invoice followed and once I had paid it, the booking was confirmed. The team arrived literally on time! Took everything. Great service, will definitely use them again.

January 6, 2023
Unprompted review
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Reply from JunkCare

Hello, thank you for your feedback. We are so glad to hear another happy and satisfied customer.
Nothing else can make us more happier than another valued and happy customer on JunkCare board.
If there is anything else that we may help you with, please do not hesitate to contact us at any time.

Have a wonderful rest of the day.

Kind Regards

Rated 5 out of 5 stars

Trustworthy company

Trustworthy company, cleared everything leaving nothing behind, I wasn't even there when they did that. 5 stars for the service. Also, great communication!

November 8, 2022
Rated 1 out of 5 stars

Poor service

Poor service
Items left when promised they would be removed - eg garden items and washing machine which we still had to pay to have removed after new owners entered property

Double price quote
Very disappointing

November 3, 2022
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Reply from JunkCare

Hi Julian, thank you for your feedback. We are very sorry to hear that you are disappointed with our waste collection service. We can see that you are leaving a feedback over 1 month after the service. We wish kindly to remind you that our team was supervised by your neighbours and they checked with our collection team everything before they leave the property. Also we forwarded to you pictures after the completion of the service and you clearly agreed that everything has been removed correctly.
If you wish we can forward you the pictures again.
As you are not living in property we suggest to double check with your neighbours if someone didn't left you some items in the garden when our team left. As we have all pictures before and after the collection on our records.
As per your instructions you wanted the white goods to remain, all the furnitures and garden tables, chairs and bbq to be removed.
For the full property clearance you had only 2 van loads collection, we don't double charge you, you agreed to have 2 van load and we charged you for 2 loads.
If there is anything that you suggest that is not being taken you can always contact us to correct the mistake if there is any.
Please email us with the pictures of not collected items to contact@junkcare.uk and we will assist you accordingly.

Kind regards

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Rated 5 out of 5 stars

Excellent

Punctual, hard working guys got the job done in the time. I couldn't believe how hard they worked.
Fantastic.

November 11, 2022
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Reply from JunkCare

Hi Joan, thank you for your feedback.

If there is anything else that we may help you with, please do not hesitate to contact us at any time.

Rated 5 out of 5 stars

Great junk pick up service

Came on time, easy pick up process, competitive price

November 12, 2022
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Reply from JunkCare

Hi Brian, thank you for your feedback. If there is anything else that we may help you with, please do not hesitate to contact us.

Rated 5 out of 5 stars

Great service

Great service. Fast and no Drama.

November 25, 2022
JunkCare logo

Reply from JunkCare

Thank you for your feedback. If there is anything else that we may help you with, please do not hesitate to contact us.

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Rated 5 out of 5 stars

Very efficient

Very efficient, kind and helpful great workers

February 4, 2021
Unprompted review
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Reply from JunkCare

Dear Sheila,

Thank you for your feedback.
Glad to hear that everything goes well with your waste collection service.
You are always welcome.

If there is anything else that we may help you with, please do not hesitate to contact us at any time.

Best Regards

Rated 5 out of 5 stars

Extremely impressed

Extremely impressed with their service, they came on time and just cleared everything with a ‘no problem’ attitude. Very friendly people and left the place looking clean and tidy. Couldn’t recommend them enough.

September 28, 2020
Unprompted review
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Reply from JunkCare

Dear Dominic, thank you for your feedback.
We are so glad to hear that everything goes well with your collection service.
If there is anything else that we may help you with, please do not hesitate to contact us at any time 7 days a week.

Best Regards

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