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Rated 1 out of 5 stars

Filled in the web form the night before, got whatsapp messages this next morning, had a few messages back and forth and everything seemed good. Then a no show, and no response to any forms of contact... See more

Rated 5 out of 5 stars

Absolutely first class! Contacted Junk Munch yesterday morning to get garden shed emptied, I accepted their terms,the work has been done in less than 24 hours.Nathan was brilliant ⭐️

Rated 5 out of 5 stars

Used JunkMunch to clear some old bits and pieces before our house move. Communication was via WhatsApp, and the whole booking and collection process was simple and straightforward. Arrived promptly... See more

Rated 5 out of 5 stars

Communication was prompt as was the service. Very efficient, and left area clean and tidy. I did not even have to be home, they took pictures when job complete and I paid remotely, so convenient. Very... See more

Company details

  1. Garbage Collection Service
  2. Garbage Dump Service
  3. House Clearance Service
  4. Waste Management Service

Written by the company

At our JunkMunch LTD, we are committed to providing a professional and reliable waste removal service that meets the needs of our customers in the most cost-effective and efficient way possible. With over 4 years of experience, 336 online reviews, and thousands of satisfied customers, we have the expertise and reputation to deliver the best possible service. Whether you have a small pile of household waste or a large commercial project, we have the tools and resources to get the job done right. Our team of specialists is dedicated to providing top-quality service and ensuring that your waste removal needs are met in a timely and efficient manner. We are confident that our commitment to customer satisfaction and our experience in the industry make us the best choice for your waste removal needs. We look forward to working with you and helping you achieve your goal


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

352 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Go with someone else, who will show up

Filled in the web form the night before, got whatsapp messages this next morning, had a few messages back and forth and everything seemed good.
Then a no show, and no response to any forms of contact - that was a few weeks ago - my advice, go with someone else.

June 9, 2025
Unprompted review
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Rated 2 out of 5 stars

Ghosted!?

All started great, they did a fantastic job for my neighbour so I asked for a quote, sent a video of my waste and got a prompt reply and a quote. Booked in for Mon 9th June 2025, but they didn't show up. I messaged and they said they had van trouble, could they do it on the 10th instead. I agreed. They again failed to turn up on the 10th and have since ghosted me. Tried messaging and calling, no reply or answer. Very strange! I've no idea why they seem to have dropped off the face of the earth! Hope all is ok with them.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely first class

Absolutely first class! Contacted Junk Munch yesterday morning to get garden shed emptied, I accepted their terms,the work has been done in less than 24 hours.Nathan was brilliant ⭐️

June 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Used JunkMunch to clear some old bits…

Used JunkMunch to clear some old bits and pieces before our house move. Communication was via WhatsApp, and the whole booking and collection process was simple and straightforward. Arrived promptly on the day of collection, with a message beforehand to say they were 20 mins away. Brilliant value for money, clear and prompt communication, worked quickly and efficiently to load up the van. Would definitely recommend!

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant work!

Nathan did an amazing job removing a lot of stuff for me in one of our apartments. He arrived early and had it all shifted within the hour, ready for my contractor to attend and fix the apartment. Thank you Nathan!

May 9, 2025
Rated 5 out of 5 stars

First class service

Communication was prompt as was the service. Very efficient, and left area clean and tidy. I did not even have to be home, they took pictures when job complete and I paid remotely, so convenient. Very reasonable prices too, was quoted nearly £50 more from another service. Would definitely use Junk Munch again.

April 7, 2025
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Rated 1 out of 5 stars

No show (three times) and no deposit returned

Arranged a pick up date and time (and paid a deposit) and they didn’t arrive. Messaged me to say they would come the following day but didn’t (and didn’t let me know they weren’t coming either). Arranged a third day and again didn’t arrive and didn’t message me. They are now not replying to messages or answering my phone calls and I have yet to get my deposit back.

March 14, 2025
Unprompted review
Rated 1 out of 5 stars

Not worth 1 star

Not worth 1 star. Arranged mattress pick up on a Friday by Monday no show telephoned numerous times no answer, left 2 voicemails and 2 whats app message no reply. Found another company with excellent service and cheaper prices. Don't use junk munch.

February 21, 2025
Unprompted review
JunkMunch LTD logo

Reply from JunkMunch LTD

We’re very sorry for the poor experience you had. As you initially called us for a same-day collection, your details weren’t recorded in our booking system. Unfortunately, we lost our work phone, so we could not retrieve your contact information or respond to your messages.

Since no payment was taken upfront, there was nothing else we could do to get in touch with you. We completely understand your frustration and regret that we couldn’t complete the collection as expected.

For reference, our mattress removal prices are the cheapest in Herts, Beds, and Bucks, starting from just £25. We strive to offer the best service at the best prices, and we are taking steps to improve our processes to avoid situations like this in the future.

Rated 1 out of 5 stars

3 times I was due for a pickup and no…

3 times I was due for a pickup and no show a waste of my time

January 29, 2025
JunkMunch LTD logo

Reply from JunkMunch LTD

Thank you for reaching out. To clarify, your booking was made through LetsRecycleIt.co.uk, and we, JunkMunch, are only responsible for carrying out collections once the details are passed on to us by them.

JunkMunch does not take any payments upfront, so we would advise you to contact LetsRecycleIt.co.uk directly regarding your payment and collection status.

If we receive your collection details from them, we will, of course, complete the service as soon as possible. We apologise for any confusion and appreciate your understanding.

Rated 4 out of 5 stars

Paid for a single mattress to be…

Paid for a single mattress to be collected would have given 5 stars if I had been sent an email or text to let me know when they would collect I had to message twice to get a a date, but collection when they came was good and would recommend

January 20, 2025
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Rated 5 out of 5 stars

Great service

Great service, on time and very pleasant company to deal with.
Thank you and I would not hesitate to recommend you to all who need rubbish removed.

January 20, 2025
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