Junkwize Reviews 

1,747
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service, noting its efficiency and professionalism, often completing tasks quickly and ahead of schedule. Many people praise the staff for being friendly, helpful, and polite, making the entire process smooth. Reviewers also appreciate the clear communication and punctuality, with teams arriving on time and providing updates. However, some customers also noted that pricing could be perceived as high or complicated for certain services. While some found the rates competitive or worth the cost, a few felt the price was steep for smaller jobs or that the overall billing process lacked simplicity.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their politeness, efficiency, and... See more

Price

Users describe positive interactions with price, often finding it reasonable, competitive, and fair for the... See more

Delivery service

Consumers find the delivery service to be positive, consistently praising its punctuality and efficiency.... See more

Response time

Customers had positive experiences with response times, with many reviewers highlighting quick responses and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was completing on a flat sale in Angel and realised a day before completion that it was 'vacant possesion'. I called at 16:00 on Thu to book a job for guarenteed completion by 1pm Fri the next day.... See more

Company replied

Rated 5 out of 5 stars

The smoothest service ever. Incredibly professional. No cowboys here. Kenny and Bruno worked flat out to make sure I could get everything I need to clear gone and did a brilliant job cleaning u... See more

Company replied

Rated 5 out of 5 stars

Very prompt and helpful, both in booking and at collection. My only suggestion would be to ensure the map link actually shows arrival timing--mine seemed to show the van stationary at Brockwell Park... See more

Company replied

Rated 5 out of 5 stars

Lorenzo was great. The service was efficient and professional, and the two gentlemen who undertook the removal were really lovely. I rarely review as I think they can be pretentious, but I have made... See more

Company replied


Company details

  1. Waste Management Service
  2. Garbage Collection Service
  3. House Clearance Service
  4. Junk Dealer
  5. Junkyard
  6. Property Maintenance

Written by the company

Junkwize is a sustainable and carbon-neutral waste management company changing the waste industry. We are ISO9001, ISO14001, SafeContractor, and SSiP Certified. We provide quality service, with the safety and the environment in mind


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(1,747)

167 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick, easy and reasonably priced

Quick, easy and reasonably priced. The whole process was easy from start to finish. The guys who came were great, were in and out and the whole thing was sorted within 15 mins max. Highly recommend and will use again if I need to.

July 21, 2026
Rated 5 out of 5 stars

Good service

Good service, chap phoned to tell me when he would arrive. Took it all, refused a coffee, and loaded it all in about 5 minutes. No clearing up required. Great service.

July 7, 2026
Rated 4 out of 5 stars

Good service

Good service, still a bit expensive

June 22, 2026
Junkwize logo

Reply from Junkwize

Dear Aled,

Thank you for your 4-star review! We're really pleased to hear you were happy with our service.

We appreciate your honest feedback about our pricing and understand that value is important. While our prices may sometimes seem a little higher, they are competitive within the industry and reflect the quality of service we provide, including responsible waste disposal, fully insured teams, and reliable, professional service from start to finish.

Thank you again for choosing Junkwize. We really appreciate your feedback and hope to help you again in the future.

Kind regards,
The Junkwize Team

Rated 5 out of 5 stars

Job performed well and quickly

The driver arrived on time and was pleasant and friendly. He packed the items efficiently and did the job quickly. The caretaker also commended him for being polite and parking carefully.

June 29, 2026
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Reply from Junkwize

Dear Susie,

Thank you for your fantastic 5-star review!

We're delighted to hear that you were pleased with the service. It's great to know our driver arrived on time, worked efficiently, and made a positive impression with his friendly and professional manner. We're especially pleased to hear that the caretaker also commented on his politeness and considerate parking.

Thank you for choosing Junkwize. We really appreciate your kind words and look forward to helping you again in the future.

Kind regards,
The Junkwize Team

Rated 5 out of 5 stars

Good experience from start to finish

Easy booking experience. Clear cost provided. The team kept me informed when they would arrive. Took away the stuff without any fuss. Recommended.

June 26, 2026
Junkwize logo

Reply from Junkwize

Dear Adam,

Thank you for your fantastic 5-star review!

We're delighted to hear you had a great experience from start to finish. It's wonderful to know that you found the booking process easy, our pricing clear, and our communication helpful. We're also pleased that the collection was completed quickly and without any fuss.

Thank you for your recommendation and for choosing Junkwize. We really appreciate your support and look forward to helping you again in the future.

Kind regards,
The Junkwize Team

Rated 5 out of 5 stars

Simply outstanding service

Simply outstanding service! I needed an urgent household rubbish clearance, they responded immediately to my query on WhatsApp, answered lots of questions patiently, provided collection service at a less than 24 hour notice and helped me get rid of specialist items safely. Definitely look into their services, if you’re planning to move home.

June 26, 2026
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Reply from Junkwize

Dear Customer,

Thank you for your amazing 5-star review!

We're delighted to hear that you found our service outstanding. It's great to know that our team was able to respond quickly to your enquiry, answer all your questions, and arrange your collection at short notice. We're also pleased we could help safely dispose of your specialist items.

Thank you for recommending Junkwize to others who are moving home. We really appreciate your kind words and look forward to helping you again whenever you need us.

Kind regards,
The Junkwize Team

Rated 5 out of 5 stars

Great service !

June 18, 2026
Junkwize logo

Reply from Junkwize

Dear Cameron,

Thank you for your 5-star review!

We're so pleased to hear you had a great experience with our service. Your support means a lot to the team.

Thank you for choosing Junkwize, and we look forward to helping you again in the future.

Kind regards,
The Junkwize Team

Rated 5 out of 5 stars

Fantastic Service

Fantastic service from start to finish. Friendly staff, quick responses, and a great price. Highly recommend!

June 18, 2026
Junkwize logo

Reply from Junkwize

Dear Customer,

Thank you for your wonderful 5-star review!

We're really pleased to hear you had a fantastic experience from start to finish. It's great to know you were happy with our friendly team, quick responses, and competitive pricing.

Thank you for recommending Junkwize. We truly appreciate your support and look forward to helping you again in the future.

Kind regards,
The Junkwize Team

Rated 5 out of 5 stars

Quick and easy

June 23, 2026
Junkwize logo

Reply from Junkwize

Dear Carmel,

Thank you for your 5-star review!

We're really pleased to hear you found our service quick and easy. Your feedback is much appreciated.

Thank you for choosing Junkwize, and we look forward to helping you again in the future.

Kind regards,
The Junkwize Team

Rated 4 out of 5 stars

SImple and straightforward in terms of…

SImple and straightforward in terms of booking. The driver was very punctual and polite and customer service is top notch. The customer services staff are very professional. They let me knew 15 minutes in advance when the driver was coming. My only issue is that the price was a little bit steep for one small fridge hence the 4 stars.

All the same, I would not hesitate to use Junkwize again. I will just ensure I do a good sorting out to ensure there's loads of rubbish for them to take to justify the price.

June 18, 2026
Junkwize logo

Reply from Junkwize

Dear Sarah,

Thank you for your 4-star review and for taking the time to share your experience.

We're delighted to hear that you found the booking process simple, our driver punctual and polite, and our customer service team professional and helpful. It's great to know that our updates and communication made a positive difference.

We also appreciate your feedback about our pricing. We understand your point, and while our prices may seem a little higher for smaller collections, they are competitive and reflect the professional, reliable service we provide from booking through to responsible disposal.

Thank you again for choosing Junkwize. We really appreciate your recommendation and look forward to helping you again when you have more items to clear!

Kind regards,
The Junkwize Team

Rated 5 out of 5 stars

Collection and communication excellent

Collection was punctual in allocated time slot. Communication over WhatsApp for booking seamless. Collection was carefully removed without disturbance to neighbours or damage to the property. Friendly and courteous member of the team handled collection. This is 2nd time use.

June 17, 2026
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Reply from Junkwize

Dear Customer,

Thank you for your 5-star review and for being a returning customer!

We're really pleased to hear that you were happy with the punctual collection, smooth WhatsApp communication, and careful removal of items. It's especially great to know our team worked respectfully and professionally, ensuring no disturbance or damage during the visit.

We truly appreciate your continued trust in Junkwize and look forward to helping you again in the future.

Kind regards,
The Junkwize Team

Rated 5 out of 5 stars
Junkwize logo

Reply from Junkwize

Dear VBryan,

Thank you for your 5-star review!

We're really pleased to hear you were happy with our prompt and efficient service. Your feedback is much appreciated.

Thank you for choosing Junkwize, and we look forward to helping you again in the future.

Kind regards,
The Junkwize Team

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