Juridisch Loket Reviews 

114
TrustScore 1.5 out of 5

1.5

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Company details

  1. Legal Affairs Bureau

Written by the company

Het Juridisch Loket biedt gratis eerste hulp bij juridische vragen. Let op! Er zijn organisaties met een naam die lijkt op het Juridisch Loket. Zoals het Juridisch Bureau of Juridisch Adviesbureau. Zij vragen wél geld voor juridische hulp. Bij het Juridisch Loket krijg je gratis, deskundig en onafhankelijk advies. Heb je een laag inkomen, dan kunnen we je ook persoonlijk helpen. Bel gratis 0800-8020, of kom zonder afspraak langs in een van onze vestigingen. We zitten op meer dan 50 plekken, dus er is altijd een Juridisch Loket bij jou in de buurt. Wij verdienen geen geld met onze hulp. Als wij je niet zelf kunnen helpen, verwijzen we je door naar bijvoorbeeld een mediator of advocaat. Hun hulp is niet gratis, maar met een laag inkomen krijg je vaak korting. Dit heet een ‘toevoeging’. Op onze website www.juridischloket.nl vind je tips, stappenplannen, kant-en-klare voorbeeldbrieven en adviezen.


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1.5

Bad

TrustScore 1.5 out of 5

114 reviews

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1.5

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(114)

37 reviews in the last 12 months

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Rated 1 out of 5 stars

staff were extraordinarily rude & abusive - & then refused to provide their names (a male & female member of staff) when asked to so I could raise complaint about them.

What shocking reviews. I must say I did receive some assistance to begin with. However, subsequent visits were beyond disgraceful - with one in particular being especially unpleasant & disturbing (wholly needlessly so). My experience was in Haarlem & I was facing enormous difficulties; despite them hardly ever being open & me waiting patiently, staff were extraordinarily rude & abusive - & then refused to provide their names (a male & female member of staff) when asked to so I could raise complaint about them. Their hostile & deeply unprofessional conduct almost caused a scene in the building, as another person waiting began angrily & aggressively screaming at me after becoming impatient. What a total nightmare.

April 28, 2026
Unprompted review
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Reply from Juridisch Loket

Thank you for your review. We are sorry to hear that you didn't have a good experience with our service. That is not what you should expect from us.

We would like to get in contact with you to talk about it. Please submit your complaint through our online complaint form: https://www.juridischloket.nl/feedbackformulier/?type=complaint

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Rated 1 out of 5 stars

Scam

Ridicolous service. They provided 2 times numbers of lawyers who does not work anymore or they are not reachable at all. Scam!!!!!!!!!!

January 14, 2026
Unprompted review
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Reply from Juridisch Loket

Thank you for your feedback. We’re sorry to hear about your experience. It can happen that a lawyer’s availability changes. If you would like, please contact us via 0800-8020 (free number) so we can look into this and help you further.

Rated 1 out of 5 stars

They are completely useless

They are completely useless. I've been there 3 times with different cases and all three times they refused to receive my complaints. I thought it was me maybe who had cases that were not eligible to file complaints but I came to find out by two other people that they also refused to receive their case. So my conclusion is that they are just lazy "so-called" lawyers getting paid for doing nothing.

May 13, 2025
Unprompted review
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Reply from Juridisch Loket

Thank you for your review. We're sorry to hear our help didn’t meet your expectations. On our website, we help everyone with legal information and tips. If you have a low income and few savings, we can also help you personally.

Rated 5 out of 5 stars

Super professional and helpful work…

Super professional and helpful work from Naomi Hoefsmit.

Thank you

April 3, 2024
Unprompted review
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Reply from Juridisch Loket

Thank you for your kind feedback!
Could you please delete the last name of Naomi? Because of privacy reasons it is preferred to not mention names.

Rated 5 out of 5 stars

Last Tuesday I was assisted by a lawyer…

Last Tuesday I was assisted by a lawyer at the legal counter very correctly, pleasantly and efficiently by telephone. We have received good guidance on how to undo the aggressive purchase of 2 chairs from my elderly parents. Very, very satisfied and definitely recommended. If I had consulted another lawyer about this, it would certainly have cost me at least a few hundred euros.

May 5, 2022
Unprompted review
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Reply from Juridisch Loket

Thank you for your kind words! We're happy to hear that our colleague provided efficient and helpful assistance. We appreciate your recommendation!

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Rated 1 out of 5 stars

The most useless lawyer office I ever…

The most useless lawyer office I ever dealt with!!!
I explain my situation well, even a baby would understand it.
I explain what I need to do and I ask this wannabe lawyers how to proceed further.
What they answer after all my words?
"I dont understand your question."...
And case closed, these people dis not even try to understand it and tell me I didnt ask my question right?
Erm????? Did you ever went to study law??? Or maybe just some social worker with no clue whatever the f he has to do!!!

Maybe just close your office and get a job yourself as useless as you are!!!! And stop wastin people's time. As well ur stupid phone number is invalid.

February 11, 2022
Unprompted review
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Reply from Juridisch Loket

Thank you for your feedback. We’re sorry to hear about your experience and regret that we didn’t meet your expectations. We take all concerns seriously and aim to improve our communication moving forward. Your comments are important to us.

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