Just Eat España Reviews 7,596

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I had two experiences with them that made me finally take the effort to warn others about this joke of a company. One time KFC took 2 hours to deliver my order and I tried cancelling it but just-sca... See more

Rated 1 out of 5 stars

Parece ser que Just Eat es un refugio para ghost kitchens. Restaurants estafa como China & Aroma estafan y se escudan en la nula protección que Just Eat da a sus usuarios. A nivel legal, debería haber... See more

Rated 5 out of 5 stars

Always on deliver on time and the choice of products and services continues to grow. There have been a couple of occasions where my food orders have been later than scheduled, but all in all the servi... See more

Rated 1 out of 5 stars

If I could leave minus stars, I would. Ordered food (a curry menu for 2), paid over 30 euros and it never arrived - Instead, the order was mixed up and we were given someone else's really gross-lookin... See more


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2.3

Poor

TrustScore 2.5 out of 5

8K reviews

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Rated 4 out of 5 stars

I always use Just-Eat when craving for food

I always request food delivery with Just-Eat because it's always working perfectly, so I don't need to switch to other popular providers on the market. What I also like a lot of Just-Eat are the discount codes that sometimes provides.That make it more attractive to use. Only a small tool I would add to the app/website is the searching tool for restaurant so that you could type the name of the restaurant I'd like to order from.

April 16, 2018
Unprompted review
Rated 5 out of 5 stars

Great app and service

Great app and service
Wide assortment of restaurants to choose from. The community usually rates the services and gives valuable opinions, so it's easier to decide between different options.

April 16, 2018
Unprompted review
Rated 4 out of 5 stars

Superconvenient!

It's such a convenient appeand it keeps offering more and more restaurant choices to pick up from. Only thing, though, it should offer more discounts since it would increase chances of people's deciding on take-out.

April 16, 2018
Unprompted review
Rated 3 out of 5 stars

Good experience but...

Great experience, especially with your customer service via telephone, but should care more for those who have been many years and especially those who consume much with discounts higher than the rest, or do as in Ikea and give a dinner on the birthday of the client...

April 16, 2018
Unprompted review

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