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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that orders arrive quickly, sometimes even earlier than expected. Many consumers are happy with the product quality and the wide selection available, frequently mentioning the excellent prices and deals. The service provided is also highly regarded, with people appreciating the prompt processing of orders and helpful communication. However, some customers experienced issues with delivery, such as lost packages or delays, which they attributed to the postal service. A few reviewers also mentioned receiving products with a burnt taste or finding that vapes became unusable after the first recharge. There were also occasional comments about orders not being confirmed or shipped promptly, leading to longer waiting times than anticipated.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the speed of... See more

Order

Users describe positive interactions with order. Many customers consistently report satisfaction with the... See more

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed and efficiency. Customers... See more

Price

People report positive experiences with price, often noting that products are reasonably priced and offer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Like a few other reviews I see, I was reluctant because I'd been ripped off by other websites. I've been ordering from these guys for many many months probably over a year no probs at all. Great price... See more

Company replied

Rated 5 out of 5 stars

was super skeptical on ordering online but seeing as all of my local shops have been closed I've had too - I've done extensive digging and researching to make sure i don't get scammed and i definitely... See more

Rated 5 out of 5 stars

I ordered late Wednesday night, they shipped out the next morning and arrived in Brisbane on Saturday. Awesome time management and would have arrived Friday but being close to Christmas Aus Post was... See more

Company replied

Rated 5 out of 5 stars

Nah bro ts NOT BOTTED I was skeptical when a buddy of mine introduce me to this vape company since I got scammed SO MANY TIMES in other vapes companies. When I replied to them they didn’t hesitate t... See more

Company replied


Company details

  1. Electronic Cigarette Store

About Just Vapes

Written by the company

Just Vapes is Australia’s trusted destination for high-quality disposable vapes. We’re all about fast shipping, fair prices, and genuine service — no fluff, just the real deal.
Lately, we’ve seen a bunch of fake websites trying to copy our name. Don’t be fooled — just-vapes.com is the only legit Just Vapes store. Shop smart, stay safe, and get your vapes from a team that actually delivers.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

265 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 30% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Positive experience all round..

I have purchased a few times now. Excellent delivery times and always arrives in excellent condition. Any time there is an issue with the flavours communication has been exceptional. Wonderful service, always 🙂

February 24, 2026
Rated 4 out of 5 stars

Would buy again when restocked

I absolutely love how they are affordable they sell genuine products brought from this website multiple times I trust them a lot. Only reason I’m giveing a 4 star is because the website is sum what misleading on the home page, for example vapehub shows restocked but when I enter to take a look only the tobacco flavour is in stock nothing else is in stock. Definitely would buy again if restocked and shows ether out of stock or in stock on the home page

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

awesome stuff

was super skeptical on ordering online but seeing as all of my local shops have been closed I've had too - I've done extensive digging and researching to make sure i don't get scammed and i definitely did not. it came from NSW to Brisbane in 24 hours which is awesome and prices aren't bad at all and to top it off its a good quality product. This will be my go to now! thank you

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Incredibly fair price and arrived overnight to a rural town. Very satisfied and will definitely be buying from again.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Got my order

Got my order from here it come in a padded bag- there no sender details on package but idk why they dont deliver in a small box so it less obvious to some people. But i would 100% recommend to order from here

February 26, 2026
Unprompted review
Just Vapes logo

Reply from Just Vapes

Thanks so much Jack, really appreciate the support and stoked you’d recommend us 🙌

Rated 5 out of 5 stars

Still waiting for my order since 5th…

Still waiting for my order since 5th January 2026
Sorry wrong site. Thank you for your quick response 👍

January 5, 2026
Unprompted review
Just Vapes logo

Reply from Just Vapes

Hi Jon,

We’re really sorry to hear you’re still waiting on an order. We’ve checked our system and can’t find any order under the name Jon Broughton from 5th January 2026.

If you can send through a few more details like the name the order was placed under, what was ordered, or a copy of the payment receipt, we’ll track it down and make it right. Even if the payment was made to the wrong website, we’re still happy to help you sort it out.

We also don’t have an email address or mobile number matching your name in our records, so it would be great if you could reach out to us at info@just-vapes.com so we can look into this properly for you.

Rated 5 out of 5 stars

Excellent place!!!!!

Excellent legitimate service, ordered twice now and second delivery was even quicker! Thankyou so much for the excellent communication too! Can’t recommend highly enough!!! No worries with this place!!!!

February 26, 2026
Unprompted review
Just Vapes logo

Reply from Just Vapes

Thanks heaps HB, legend! So glad both orders went smoothly and appreciate the awesome feedback 🙌

Rated 2 out of 5 stars

From the last order from your online…

From the last order from your online store, the California Sunset was a dud. I can't use it. This is the second time this has happened. 2 x unusable vapes.

January 27, 2026
Just Vapes logo

Reply from Just Vapes

Hey Jacob,

Really sorry about that, definitely not the experience we want you having, especially twice. We’ll send out 2 new ones to replace the faulty vapes. Since you’ve placed a new order today, we’ll include 2 extra vapes with is.

It doesn’t happen often, but every now and then there can be a dud, probably we got a bad box from factory. Anytime there’s an issue just send us an email and we’ll sort it out straight away 👍

You’ll get the tracking link for the new parcel in your email shortly.

Rated 5 out of 5 stars

10/10

10/10 super easy to order and fast delivery

February 20, 2026
Unprompted review
Just Vapes logo

Reply from Just Vapes

Thanks Coedy, love to hear it 🙌 Happy you found it easy and the delivery was quick 👍

Rated 5 out of 5 stars

Received my item!

Was worried I’d get scammed, but so happy to receive my vape, and it delivered within two days of purchase!! Vapes are a bit pricey but makes sense, shipping cheap or else free if you spend over $100!! Thank you 🙏

February 19, 2026
Unprompted review
Just Vapes logo

Reply from Just Vapes

Thanks so much, really appreciate the honest feedback 🙌 So glad it arrived quickly and you’re happy with it, means a lot 👍

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