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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that orders arrive quickly, sometimes even earlier than expected. Many consumers are happy with the product quality and the wide selection available, frequently mentioning the excellent prices and deals. The service provided is also highly regarded, with people appreciating the prompt processing of orders and helpful communication. However, some customers experienced issues with delivery, such as lost packages or delays, which they attributed to the postal service. A few reviewers also mentioned receiving products with a burnt taste or finding that vapes became unusable after the first recharge. There were also occasional comments about orders not being confirmed or shipped promptly, leading to longer waiting times than anticipated.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the speed of... See more

Order

Users describe positive interactions with order. Many customers consistently report satisfaction with the... See more

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed and efficiency. Customers... See more

Price

People report positive experiences with price, often noting that products are reasonably priced and offer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Like a few other reviews I see, I was reluctant because I'd been ripped off by other websites. I've been ordering from these guys for many many months probably over a year no probs at all. Great price... See more

Company replied

Rated 5 out of 5 stars

was super skeptical on ordering online but seeing as all of my local shops have been closed I've had too - I've done extensive digging and researching to make sure i don't get scammed and i definitely... See more

Rated 5 out of 5 stars

I ordered late Wednesday night, they shipped out the next morning and arrived in Brisbane on Saturday. Awesome time management and would have arrived Friday but being close to Christmas Aus Post was... See more

Company replied

Rated 5 out of 5 stars

Nah bro ts NOT BOTTED I was skeptical when a buddy of mine introduce me to this vape company since I got scammed SO MANY TIMES in other vapes companies. When I replied to them they didn’t hesitate t... See more

Company replied


Company details

  1. Electronic Cigarette Store

About Just Vapes

Written by the company

Just Vapes is Australia’s trusted destination for high-quality disposable vapes. We’re all about fast shipping, fair prices, and genuine service — no fluff, just the real deal.
Lately, we’ve seen a bunch of fake websites trying to copy our name. Don’t be fooled — just-vapes.com is the only legit Just Vapes store. Shop smart, stay safe, and get your vapes from a team that actually delivers.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

265 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 30% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome a service price and fast…

Awesome a service price and fast delivery
The 20000 puff vapes are now my go to
Purchasing a 3 rd order now
Thanks highly recommended

December 10, 2025
Unprompted review
Just Vapes logo

Reply from Just Vapes

Thanks Nakita, glad you’re happy with the service, price, and delivery!
We appreciate your recommendation and look forward to your 3rd order.

Rated 2 out of 5 stars

Unreliable

Had to request a refund in the end due to an excessive wait time for my order which never made it past order confirmed.A Refund eventually happened after 4 days, the customer service representative offered to send the order for free which I’m still waiting to hear back about.

December 7, 2025
Unprompted review
Just Vapes logo

Reply from Just Vapes

Thanks for your review and sorry again for the delay with your order. We totally get your frustration and really appreciate your patience.

The delay is on us. We’ve been flooded with orders this week and the team has been flat out trying to get everything sent as quickly as possible. AusPost has also been a bit slow after the Black Friday rush, so some parcels have been sitting in their depots for a few days.

Your free vapes are on the way and should arrive within 48 hours. Just keep an eye on the tracking link you got.

Sorry again for all the hassle.

Rated 5 out of 5 stars

This site is legit

This site is legit. Was also wary thinking it might be a scam site but my vapes came today and I’m very happy. Will definitely order again!!

December 11, 2025
Unprompted review
Just Vapes logo

Reply from Just Vapes

Awesome to hear! Thanks for trusting us and we can’t wait to see you order again.

Rated 5 out of 5 stars

Great service

Like a few other reviews I see, I was reluctant because I'd been ripped off by other websites. I've been ordering from these guys for many many months probably over a year no probs at all. Great prices, quick service and delivery from city to country, so overall totally awesome!

January 1, 2025
Unprompted review
Just Vapes logo

Reply from Just Vapes

Thanks so much, Tony! We’re glad you’ve been happy with our service all this time.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, discreet packaging, great price, good choices

November 26, 2025
Just Vapes logo

Reply from Just Vapes

Thanks for the review! Glad everything arrived quickly and discreetly 📦

Rated 5 out of 5 stars

Cant fault at all

Cant fault at all! Ordered Sat arvo received following Friday. Excellent communication and are from now on are my go to. Thanx guys!

December 5, 2025
Unprompted review
Just Vapes logo

Reply from Just Vapes

Great to hear! Happy your order arrived on time and you liked the communication Royna! Thank you :)

Rated 5 out of 5 stars

These guys rock 🤘

These guys are absolutely amazing, I have been scammed $350 by 2 other stores that no longer exist. Single mum I was very reluctant to purchase online again came across these guys and WOW how amazing they have been. updated me every step of the way and reassured me everything would run smoothly and with out a doubt it did. My package arrived quickly. Thank you guys I will most definitely be doing another order in the next coming days.
If they had higher rating in stars 🌟 I would be giving them a million. 🌟 ⭐️⭐️⭐️⭐️⭐️ Thanks again .

December 2, 2025
Unprompted review
Just Vapes logo

Reply from Just Vapes

Wow, thanks for the awesome feedback, Natasha! So glad we could make your order smooth and stress-free.
Can’t wait to get your next order out to you! 🤗

Rated 5 out of 5 stars

These guys are great 👌

Quick and helpful customer helpline, very quick order processing and delivery. Literally ordered one day and was at my door the next afternoon. Great service, will be ordering again.

December 3, 2025
Unprompted review
Just Vapes logo

Reply from Just Vapes

Love hearing this! So glad your order arrived the next day and you’re happy with the service 🥳

Rated 5 out of 5 stars

Definitely legit!!

Definitely legit!!! I was suss at first, but ordered my vapes on the 2nd and they got delivered on the 3rd, exactly what I asked for! I would rate 10 stars if I could.

December 3, 2025
Unprompted review
Just Vapes logo

Reply from Just Vapes

Cheers, Bec! Happy your vapes arrived fast and were exactly right 🚚

Rated 5 out of 5 stars

Absolute legends

Love the variety, the prices and the time frame in which all orders are dispatched. No fluffing around.

November 26, 2025
Just Vapes logo

Reply from Just Vapes

Thanks for the great review! Glad you’re loving the variety, prices, and fast dispatch. 🙌

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction, and fast delivery.
Will deal with again.

October 27, 2025
Just Vapes logo

Reply from Just Vapes

Thanks so much! Glad everything was smooth and fast. Happy to help anytime.

Rated 5 out of 5 stars

Have awesome specials and don’t have to…

Have awesome specials and don’t have to spend heaps to get free shipping I use Klarna to pay in 4

October 16, 2025
Unprompted review
Just Vapes logo

Reply from Just Vapes

Thanks heaps for the great feedback! Awesome to hear you’re enjoying the deals and Klarna option.

Rated 5 out of 5 stars

Helping me give up smoking

Helping me give up smoking. Good service and communication. Thank you.

November 3, 2025
Unprompted review
Just Vapes logo

Reply from Just Vapes

So happy to hear that! Thanks for your support and awesome feedback.

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