Just Insure Reviews 

610
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service and the helpful, professional staff. Many people appreciate the straightforward user experience and the ease of managing their insurance. Reviewers often find the insurance to be very affordable, offering significant savings compared to other providers. However, some customers also noted concerns regarding pricing, mentioning unexpected rate increases or feeling overcharged for mileage. A few other people also felt that customer service was sometimes unhelpful or unresponsive, leading to dissatisfaction.

What people talk about most

Price

People report ambiguous experiences with price, with many customers praising the affordability and savings,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the excellent and helpful... See more

Staff

Reviewers highlight positive aspects of staff, with many praising specific representatives for their... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction with the overall... See more

User experience

Users describe positive interactions with the user experience, highlighting the app's ease of use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It is good for milage sensitive (low milage) customers. It is economical as long as you maintain the routines such as periodical odometer readings. If you maintain the clean driving records, you don't... See more

Rated 5 out of 5 stars

Just Insure is an excellent professional low cost car insurance company. The driver app is user friendly and my linked auto pay is seamless. The repair claims process just requires your pictures tak... See more

Rated 5 out of 5 stars

CSR was professional and well spoken, sounded like Ai at first (had to confirm a human’s voice was on the other end). The call was handled with limited words and ease of service. All my questions... See more

Rated 5 out of 5 stars

It does not have bullshit. I pay what I owe. No bullshit meaning meaningless contracts of pricing due to credit, other insurance companies pay history, and finally pricing is fair to me. No middle ma... See more


Company details

  1. #49 of 67 best companies in Insurance Company

Written by the company

“Just Insure” is the brand name of SF Insuretech and subsidiary Just Insure, Inc., a licensed US property & casualty insurance company, offering pay-per-mile automobile insurance products through mobile technology. Just Insure is on a mission: To increase the convenience and availability of car insurance options, and to use technology to improve driving safety. Full coverage insurance is currently offered to drivers in Arizona, and is planned for other states in 2021. For more information, visit https://just.insure and download the “JUST INSURE” app from the Apple App Store or Google Play. #justinsure


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

610 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.3

All reviews

(610)

156 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent very clear well spoken

I love the fact that she was well spoken seemed very well educated spoke very clearly sounded like a an American girl to me thank you very much I'm tired of speaking to customer service from a different country hard to understand I appreciate you using someone like the person I spoke to lupita Anzado

September 9, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible company do not believe any…

Horrible company do not believe any positive reviews they are lies !! This company will overcharge and not refund. You will end up finding rates just as cheap with other companies who don’t use pay per mile rip off !! Don’t end up being threatened with collections or creditors when overcharged for miles you don’t drive. Don’t be another sucker!!

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

They always are in contact and its…

They always are in contact and its simple,pay your fee,lowest around arizona,for the poor which is ME,ALL THERE STAFF ARE UNDSTANDING AND COMMUNICATIVE..OR I WOULD BE TAKING A BUS IN MY INDUSTRY BUSES ARE USELESS ... THANK YOU JUST INSURE

August 5, 2025
Rated 1 out of 5 stars

Lack of customer service

They have customer service agents that lack empathy like Lupita. They should train their customer service how to actually have customer service, instead of disregarding how they make their own customers feel. They hire people who lack any care.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

I enjoy 😊 paying by the mile

I enjoy 😊 paying by the mile!!
Especially since I don’t drive around lot, expect when I have a lot of miles driving to my medical appointments, Just always has my back.

July 3, 2025
Rated 1 out of 5 stars

Too expensive and they are very rude

They cancelled my policy and are acting very rude I paid them five times and they cancelled for non payment and gave only seven days to pay a sixth time in the same month when they told me it would only be $30 per month 😭 they seem to be a little racist as well..

July 9, 2025
Rated 5 out of 5 stars

Awesome

Awesome. People have to be blind and totally ignorant to use any other car insurance basically..Period! Had State Farm for years, and they were the best priced $158 monthly. Just Insure $50. You do the math!?

And for those who think they know something they don't. I've been a state licensed producer for 15 years.

Quit being so mindless people.

July 9, 2025
Rated 1 out of 5 stars

Horrible Insurance

Horrible Insurance
I went with this insurance awhile back and it was the worst mistake of my life. Even though I didn't drive as much they found every way to charge me no matter what. I use my car for work and back and they want me to pay 300 a week that is insane and then they threatened to have the charge on my credit if I didn't pay. Please do yourself a favor and stay far away from Just Insure!!

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Just Insure is legit!

Just Insure is legit!!

If you drive very, very little like me, and you are sick and tired of paying hundreds of dollars a month to insure a car you rarely drive, just get Just Insure.
I had heard about pay-per-mile, and thought it would be perfect, but didn't think pay-per-mile insurance was real (and available in NV) until I found Just Insure!

I seriously appreciate Lupita for her knowledge and help when I called. She confirmed that they do contact the DMV to update their files. And she even did it for me while we were on the phone! I saved almost 70%! I drive around 150 miles a month. But you can use the slider in the app to simply increase your miles to 500, 1000+ a month, whatever you use, and the price goes up accordingly, but not by that much. Finally! A legit. No BS, pay-per-mile insurance company for infrequent drivers! Thank you Just Insure!

July 21, 2025
Unprompted review
Rated 3 out of 5 stars

Rate increase

When i first enrolled my rate was 38 cents a mile. Now 90 days later my rate has gone up to 42 cents a mile. The reason was I didn't have a long credit history. My credit history was the same 90 days ago at 38 cents and I have paid bill on time. I also had to turn the GPS locator on my phone. It was charging my account when I wasn't driving.

June 6, 2025

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