After finding out I had a subscription ,I repeatedly sent emails to stop it. With no change. But Kenny somehow got it right to end my subscription and are going to refund me. For that I am eternally g... See more
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See what reviewers are saying
I have received a rapid answer to my emails offering a good solution to my questions. This is difficult to find in other ecommerces. Congrats.
Payment has been unsuccessful according the website, but on my bank account the payment has been processed, so the money has been taken! Their online bot / on site support was not a good expe... See more
Kay was most helpful in sorting out my problem. I commend her. She managed to resolve my problem very quickly after her predecessors failed! Thank you Stuart
4.1
Great
190 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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good customer service from kay
October 12, 2024
Unprompted review
The agent who help did it well promising it will be attended very soon unfortunately up to now the problem is not resolved today is nineth working day
The agent seemed to be solving the problem
October 1, 2024
Unprompted review
Mixed feelings
Kay was very nice and helpful but I don’t know if what they said was true- they wrote that i should receive a cancellation confirmation on my email but I didn’t receive anything so I just don’t know what to think
September 30, 2024
Unprompted review
I'd like to gain more knowldge about…
I'd like to gain more knowldge about the platform, it sounds interesting...
June 9, 2024
Unprompted review
The team was prompt in resolving my…
The team was prompt in resolving my issue. Excellent service.
September 16, 2024
Unprompted review
DO NOT CLICK ON THIS COMPANY
DO NOT CLICK ON THIS COMPANY
DO NOT CLICK ON THIS COMPANY. They use false adverts on social media to entice people to sign up then take regular top up payments from your card. Cancellation difficult and they will not cancel immediately you have to give 2 weeks notice while they take additional payment. When you advise you signed up by mistake they email tou and inform you all payments taken are non refundable. Total click bait company. Company took another payment after being told to cancel. I have reported them for theft and fraud.
August 21, 2024
Unprompted review
Terrible
Tried to buy a balance and build toy set, after payment was taken no order on record and had signed me up to a subscription that I never asked for. Managed to "chat" with someone, said this was not a promotion that they run asked for a refund, denied as I had signed up, now cancelled my subscription.
September 11, 2024
Unprompted review
The team immediately response of…
The team immediately response of concerns which made the customer satisfied.
September 11, 2024
Unprompted review
Charged money and I don't know why
Didn't sign up to this site I was trying to pay for parking and registering with tap2park, and now I've been charged £1.81 by justartstuff.com and I don't know why, maybe if this company read these reviews they would 1/ explain why I've been charged and 2/ give me my money back
August 27, 2024
Unprompted review
It was a new experience for and it was…
It was a new experience for and it was great.
August 19, 2024
Unprompted review
They were knowledgeable
They were knowledgeable, friendly, and resolved my issue quickly.
August 4, 2024
Unprompted review
I don't know what to say
I don't know what to say, coz i really don't know why i became a member of this platform
August 2, 2024
Unprompted review
Great company
July 16, 2024
Unprompted review
it was good an problem solved
July 12, 2024
Unprompted review
I cancelled my subscribtion and was…
I cancelled my subscribtion and was very efficiently communicated to and refunded for the accidental debit order. Great service indeed!
June 28, 2024
Unprompted review
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