Duurt even voordat je je uitbetaling krijgt (50uur) maar wel betrouwbaar en staat meteen op je rekening. Je kan deze site vertrouwen. Takes some time before they accept your withdrawal (50hours) b... See more
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Fantastic casino, really good fame selection is great, almost all my favorites. Payments are fast for both deposits and withdrawals. Bonuses are pretty decent and you get a few of them! Lastly support... See more
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says no KYC for crypto players on homepage, then request KYC for $300 withdrawal from $50 deposit in cryptocurrency... obviously dont like to pay winnings. STAY AWAY "NO KYC for CRYPTO PLAYERS" is tot... See more
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Amazing site and gives back to loyal customers. They have amazing games as well give them a shot and win big! Also I want to give a shout out to theyre outstanding customer service specifically to Kho... See more
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Company details
Written by the company
We are a licensed Blockchain casino launched in 2021 by Casbit Group N.V. Our crypto-friendly casino has joined the cryptocurrency gaming trend by giving players numerous cryptos as payment options. The dark theme of Justbit.io is up-to-date and laconic, It is not overloaded with unnecessary buttons and sections that can confuse the player. The site is multi-lingual: different languages are available here. JustBit Сasino is fully lісensed and regulated by Сuraсao and іs available in сountrіes across the globe.
Contact info
Zuikertuintjeweg Z/N (Zuikertuin Tower), 157923, Willemstad, Curaçao
- forum@justbit.io
- justbit.io
3.7
Average
632 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
NEVER USE THIS ONLINE CASINO !!!
Hello everybody!
NEVER USE THIS ONLINE CASINO !
MY FRIEND WON 10 000 € AND HE WANT TO WITHDRAW 9000€
JUST BEFORE THE MONEY SHOULD ARRIVE
THEY BLOCKED AND DELETED OUR ACCOUNTS AND DONT WANT TO PAY THE MONEY WHAT SHOULD ALREADY PAID !!! .
WE ONLY GET AUTOMATIC E-mails AND THEY DONT CARE ABOUT STEALING OUR MONEY !
ITS ALMOST 2 WEEK NOW AND NOTHING HAPPEND
Only i can see a few FAKE “good” reviev on Justbit .
My friend and i live in the same house .
My friend is more than 2 year active Justbit user and he spent a lot of money there for justbit .
I registrated also few weeks ago but i only play once and I didn’t tell my friend that I registered and until i only want to deposit there was no problem .
SO I COULD DEPOSIT AROUND 500€
Than it was not a problem that we use the same internet until somebody want to withdraw.
BUT JUSTBIT !
IF YOU DONT PAY THAT 9000€ FOR MY FRIEND WE WILL DO EVERYTHING TO AT LEAST EVERYONE KNOW TO DO NOT USE JUSTBIT ..
We are two building side workers who finally win some money and JUSTBIT just steal it .. DONT YOU EARN ENOUGH?!??!?
YOU REALLY HAVE TO DO THIS BEFORE CHRISTMAS ?!?!?!
MY FRIEND WILL CAN NOT FLY HOME BECAUSE HE WAS COUNTING FOR THAT MONEY
SHAME ON YOU JUSTBIT !!
IF I EANT TO PLAY ON THE AIRPORT AND MANY OTHER PEOPLE PLAYED ON THE AIRPORT AND SOMEBODY WANT TO WITHDRAW YOU DELET ALL THE ACCOUNTS?!?!?
HOPE YOU GUYS DONT WANT TO BURN IN HELL AND YOU WILL PAY BACK THE MONEY FOR A HARD WORKER WHO NEEDS IT .
ESPECIALLY ON CHRISTMAS TIME
ALSO HEARD THAT THEY DID THAT WITH OTHER PEOPLES BUT THATS NOT MY PERSONAL EXPERIENCE.
BE AWARE FROM THIS CASINO UNTIL YOU SEE THIS NEGATIVE COMMENTS !
December 19, 2023
Unprompted review
Reply from Justbit
Dear Gergő Tálos,
We deeply regret the inconvenience you and your friend have faced with our platform, and we understand the impact it has had on your experience. Your feedback is crucial, and we want to assure you that we are actively addressing the concerns raised.
Upon reviewing your case, we acknowledge the complexities involving our promotional abuse policy and the rules surrounding shared IP addresses. Our responsible department, Casbit Group N.V., maintains a zero-tolerance stance towards any abuse of promo-games, as outlined in our terms and conditions.
In adherence to our policies, we want to reiterate the importance of maintaining only one account per household, IP address, and computer device. The creation of multiple accounts for promotional advantage or utilizing proxy strategies is strictly prohibited. Failure to adhere to these guidelines may result in the voiding of bonuses and winnings, as well as potential account freezing or confiscation of funds.
Considering the seriousness of the situation, your account has been closed permanently, as indicated by our responsible department.
If there are any additional details or concerns you would like to share, please feel free to include them in your response. We are here to assist you and your friend and are committed to restoring your trust in our platform.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to address and rectify these matters.
Best regards,
JustBit Casino Team.
It has alot of options
December 19, 2023
Unprompted review
Reply from Justbit
Dear Rick De Haan,
Thanks for your feedback!
Our team is extremely pleased to receive such a high rating.
We're thrilled to hear that you're enjoying your time at our casino and like to point out that any requests of our customers are important to us, and we are always happy to help and provide support at the highest level.
We hope that your opinion will be even better in the future and look forward to further cooperation.
Have a nice day!
Best regards,
JustBit Casino Team.
Need to deposit Al lot and not win that…
Need to deposit Al lot and not win that much. Customer service reacts fast that’s nice
December 19, 2023
Unprompted review
Reply from Justbit
Dear Fana Tiek,
Thank you for taking the time to share your experience with us. We appreciate your feedback and are glad to hear that our customer service has been responsive.
We understand that winning outcomes can vary, and we strive to provide a fair and enjoyable gaming environment. If there's anything specific you'd like to discuss or if you have any suggestions on how we can enhance your experience, please feel free to let us know.
Your satisfaction is important to us, and we're here to assist you with any inquiries or concerns you may have.
Thank you for choosing us, and we look forward to serving you even better in the future.
Best regards,
JustBit Casino Team.
Top best online site
December 17, 2023
Unprompted review
Reply from Justbit
Dear Tibor Papferi,
Thanks for your feedback!
Our team is extremely pleased to receive such a high rating.
We're thrilled to hear that you're enjoying your time at our casino and like to point out that any requests of our customers are important to us, and we are always happy to help and provide support at the highest level.
We hope that your opinion will be the same in the future and look forward to further cooperation.
Have a nice day!
Warm regards,
JustBit Casino Team.
Justbit is great.
Justbit is great.. lots of games.. good payout , live chat is good!! thanks to Gabriella. 1 word amazing :-)
December 17, 2023
Unprompted review
Reply from Justbit
Dear donnie de graaf,
Thanks for your feedback!
Our team is extremely pleased to receive such a high rating.
We're thrilled to hear that you're enjoying your time at our casino and like to point out that any requests of our customers are important to us, and we are always happy to help and provide support at the highest level.
We are also very pleased to hear that you're satisfied with the payout process. Likewise, we strive to make sure that our payment system is not only secure but also swift, so you can enjoy your winnings as soon as possible.
Your feedback is valuable to us as we continue to improve our services. If you have any more suggestions or need further assistance, please don't hesitate to reach out.
We hope that your opinion will be the same in the future and look forward to further cooperation.
Have a nice day!
Warm regards,
JustBit Casino Team.
Stella is a good person she helps u fast
December 17, 2023
Unprompted review
Reply from Justbit
Hello,
Thank you for taking the time to share your positive experience with us on TrustPilot!
We're thrilled to hear that you're enjoying your time at our casino and that you've found our support team helpful and fast. Our staff works hard to ensure that every interaction with our players is efficient and helpful, so it's great to know we're hitting the mark.
Your feedback is valuable to us as we continue to improve our services. If you have any more suggestions or need further assistance, please don't hesitate to reach out.
Thanks again for playing with us, and we look forward to seeing you at the tables!
Warm regards,
JustBit Casino Team.
Great experience
Great experience. Stella was excellent in customer service
December 17, 2023
Unprompted review
Reply from Justbit
Hello,
Thank you for taking the time to share your positive experience with us on TrustPilot!
We're thrilled to hear that you're enjoying your time at our casino and that you've found our support team excellent in customer service. Our staff works hard to ensure that every interaction with our players is efficient and helpful, so it's great to know we're hitting the mark.
Your feedback is valuable to us as we continue to improve our services. If you have any more suggestions or need further assistance, please don't hesitate to reach out.
Thanks again for playing with us, and we look forward to seeing you at the tables!
Warm regards,
JustBit Casino Team.
I have been waiting for my withdrawal for 8 days, and still waiting
I have been waiting for my withdrawal since December 6. The casino does not pay me my winnings, they write that they do not have KYC verification, but this is not true. They asked me to send my documents for proof of address, proof of identity, and a selfie with a passport in my hands. I submitted all my documents, and chat support said that the verification takes up to 1 hour. But they still haven't released my funds, every time I go to chat to ask when I will receive my funds, the support says wait, you still have to wait. I do not recommend playing at this casino because they clearly do everything to avoid paying their players.
December 6, 2023
Unprompted review
Reply from Justbit
Dear BS B,
We sincerely apologize for the delay you've experienced with your withdrawal request, and we understand your frustration. Your feedback is of the utmost importance, and we want to address this matter urgently.
Upon reviewing your case, we acknowledge the extended wait for your withdrawal and the dissatisfaction caused by the verification process. We are committed to resolving this issue promptly and providing you with a transparent and accurate timeline.
Regarding the payout time frame, we understand that waiting for your winnings can be the less thrilling part of the gaming experience. We want to assure you that we are constantly working to expedite this process. The duration of 7 to 10 days is generally a conservative estimate and often depends on the payment method selected. Some methods can indeed be quicker, and we are always exploring new avenues to provide faster withdrawal options for our players.
We appreciate your patience and are always here to ensure that your payouts are processed as swiftly and securely as possible. Your satisfaction is our priority, and your feedback is invaluable in helping us improve our services.
If you have any more questions or if there's anything else we can assist you with, please don't hesitate to contact our customer support team.
We understand the gravity of the situation and the impact it has on your trust in our services. Our team is actively working to investigate and rectify the situation. We appreciate your patience during this process.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to address and rectify this matter.
Warm regards,
JustBit Casino Team.
I love justbit i always get crazy spins…
I love justbit i always get crazy spins and Gabriella she is great i love her she allways helps wen need it 🥹❤️🙏
November 21, 2023
Unprompted review
Reply from Justbit
Dear SHQIPE BEQ,
Thank you for your positive feedback.
We appreciate your input and strive to provide a fair and enjoyable experience for all our players. We hope that your opinion of our casino will remain the same in the future. If you have any questions or suggestions, please feel free to contact us via live chat or email.
Best regards,
JustBit Casino Team.
Gabriella of just but is the best,
Gabriella of just but is the best,
Just bit has good rtp and nice bonusses and a lot of games
December 13, 2023
Unprompted review
Reply from Justbit
Dear Ngp,
Thank you for your positive feedback.
We appreciate your input and strive to provide a fair and enjoyable experience for all our players. We hope that your opinion of our casino will remain the same in the future. If you have any questions or suggestions, please feel free to contact us via live chat or email.
Best regards,
JustBit Casino Team.
Active user!! 😍😍💃🏾💃🏾💃🏾
Great game. That actually works. I wish there was a referral program doh. That allowed players to earns points and bonuses for referring the platform. It’s awesome nevertheless and Khloe has been great and very helpful assisting me
December 11, 2023
Unprompted review
Reply from Justbit
Dear Orchid Sanderson,
Thanks for your feedback!
Our team is extremely pleased to receive such a high rating.
We're thrilled to hear that you're enjoying your time at our casino and like to point out that any requests of our customers are important to us, and we are always happy to help and provide support at the highest level.
We hope that your opinion will be even better in the future and look forward to further cooperation.
Have a nice day!
Warm regards,
JustBit Casino Team.
NO PAY OUT !!!!!!!! SCAM !!!! SCAM !!!!
Hello everybody !
PLS NEVER EVER USE THIS .... SIDE
I had an account about for to years now by justbit.io (SOMETHING LIKE 20 000 EURO DEPOSIT, NEVER WITHDRAW) One week ago I started playing on lightning roulette, and I made around 10 000 euro profit, I withdraw 9 000 euro.
The next day morning I told about my winnings it to my house mates, I did not know but one of them made an account on the same webside and he started to play on lightning roulette, (we did not even played in the same time....) after about 2 hours justbit blocked the account of my friend.
I checked my email and and justbit.io sent my an email about that they blocked my account and FREEZED MY MONEY (what I already withdrawn the day before but justbut did not verify :D ) because there is a rule that you can not have more account on one ip address.
I CAN'T EVEN BELIEVE THAT YOU GUYS MAKE A RULE LIKE THIS. YOU GUYS SHOULD NOT EVEN VERIFY ANY ACCOUNT IF THERE IS ALREADY AN ACCOUNT ON THE SAME IP ADDRESS.
BUT OFF COURSE JUTSBIT VERIFIED THE ACCOUNT OF MY FRIEND AND ALSO ALLOW TO DEPOSIT MONEY :D AND AFTER A FEW DEPOSITS THEY JUST BLOCKED MY AND MY FRIEDN'S ACCOUNT AND CANCELLED MY 9 000 EURO WITHDRAW. I TOLD THEM WE CAN BOTH VERIFY THE ID AND ADDRESS, BUT THEY DO NOT CARE ....
THIS IS PURE SCAMMING PEOPLE !!!!!!!!!!!!!!!!!!!!!!!
IF I'M PLAYING AT THE AIRPORT OR ANYWHERE ON WIFI HOW THE F.... SHALL I KNOW IF ANYBODY EVER PLAYED ON IT ?????????????? YOU GUYS SHOULD NOT ALLOW NEW PLAYERS TO MAKE ACCOUNT.......AND NOT SCAMMING PEOPLE LIKE THIS ......
THE MINIMUM THAT YOU GUYS GIVE BACK MY DEPOSIT WHAT I USED FOR THE WINNING ... THATS THE MINIMUM !!!!!!!!!!!!!!!!!!!!!!!!!!!
YOU KNOW KARMA WORKS :) I HOPE YOU GUYS GET BACK THE SAME TREAT WHAT YOU GUYS GIVE TO YOUR CUSTOMERS
AND YEEEAAAAAH DO NOT GIVE ME THE TYPICAL ANSWEAR WHAT YOU SEND ME FOR ALMOST EVERY EMAIL
December 8, 2023
Unprompted review
Reply from Justbit
Dear John,
We sincerely apologize for the frustration and inconvenience you've experienced with our platform, and we appreciate your detailed feedback. We take your concerns seriously, and we are actively investigating the issues you've raised.
Upon reviewing your case, we understand the impact of our IP address policy on your experience, and we acknowledge the need for a fair and transparent gaming environment. Our team is working to assess the situation thoroughly and find a resolution that addresses your concerns.
According to our Terms and Conditions, only one Account for each household, IP address and computer device is allowed. If two or more users share the same household, IP address and computer device, JustBit must be informed by the respective Accounts’ holders. Failure to do so may lead to your Account being blocked for access and “freezing” or confiscation of all your funds.
We understand the importance of fair play and transparent policies, and we want to assure you that we are taking immediate action to rectify any shortcomings in our services.
If there are any additional details or concerns you would like to share, please feel free to include them in your response. We are here to assist you and committed to resolving these issues promptly.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to address and rectify these matters.
Best regards,
JustBit Casino Team.
Deividas
Heyy, i have some problems for my withdrawal. The Khloe from justbit team helped me for all. Many thanks.
December 11, 2023
Unprompted review
Reply from Justbit
Dear Deividas Taraskevicius,
Thank you for your positive feedback.
We appreciate your input and strive to provide a fair and enjoyable experience for all our players. We hope that your opinion of our casino will remain the same in the future. If you have any questions or suggestions, please feel free to contact us via live chat or email.
Best regards,
JustBit Casino Team.
This casino provides realy good service…
This casino provides realy good service the people in the live chat are 24/7 avalible realy Nice bonuses also
December 10, 2023
Unprompted review
Reply from Justbit
Dear Ricardo Barbier,
Thanks for your feedback!
Our team is extremely pleased to receive such a high rating.
We're thrilled to hear that you're enjoying your time at our casino and that you've found our support team responsive and reliable. Our staff works hard to ensure that every interaction with our players is efficient and helpful, so it's great to know we're hitting the mark.
Your feedback is valuable to us as we continue to improve our services. If you have any more suggestions or need further assistance, please don't hesitate to reach out.
Have a nice day!
Warm regards,
JustBit Casino Team.
Stellar customer service
Stella was quick to reply to my chat inquiry. And they always have fast withdraws
December 8, 2023
Unprompted review
Reply from Justbit
Dear Stephanie Grimes,
Thank you for taking the time to share your positive experience with us on TrustPilot!
Our team is extremely pleased to receive such a high rating.
We're thrilled to hear that you're enjoying your time at our casino and like to point out that any requests of our customers are important to us, and we are always happy to help and provide support at the highest level.
We hope that your opinion will be the same in the future and look forward to further cooperation.
Have a nice day!
Warm regards,
JustBit Casino Team.
Support was good and quick
December 8, 2023
Unprompted review
Reply from Justbit
Hello Michel,
Thank you for taking the time to share your positive experience with us on TrustPilot!
We're thrilled to hear that you're enjoying your time at our casino and that you've found our support team responsive and reliable. Our staff works hard to ensure that every interaction with our players is efficient and helpful, so it's great to know we're hitting the mark.
Your feedback is valuable to us as we continue to improve our services. If you have any more suggestions or need further assistance, please don't hesitate to reach out.
We hope that your opinion will be even better in the future and look forward to further cooperation.
Warm regards,
JustBit Casino Team.
excellent casino
excellent casino, with a wide selection of games, my gratitude to Gabriella for her efficiency!
December 7, 2023
Unprompted review
Reply from Justbit
Dear Mathias,
Thanks for your feedback!
Our team is extremely pleased to receive such a high rating.
We're thrilled to hear that you're enjoying your time at our casino and like to point out that any requests of our customers are important to us, and we are always happy to help and provide support at the highest level.
We hope that your opinion will be the same in the future and look forward to further cooperation.
Have a nice day!
Warm regards,
JustBit Casino Team.
Not paying money for more than a week
December 7, 2023
Unprompted review
Reply from Justbit
Dear timyrcapper,
We are very sorry to hear that you had a negative experience at our casino.
We understand that waiting for a win can be the least exciting part of the gaming experience. We want to assure you that we are constantly working to speed up this process. The duration of 7 to 10 days is usually a conservative estimate and often depends on the payment method you choose. Some methods may indeed be faster, and we are always exploring new options to provide our players with faster withdrawal options.
We appreciate your patience and are always ready to ensure that your payouts are processed as quickly and securely as possible. Your satisfaction is our priority and your feedback is invaluable as it helps us to improve our services.
If you have any further questions or if we can be of further assistance, please do not hesitate to contact our customer support team.
We hope for your understanding and that your evaluation will be better after solving this case.
Best regards,
JustBit Casino Team.
says no KYC for crypto players on…
says no KYC for crypto players on homepage, then request KYC for $300 withdrawal from $50 deposit in cryptocurrency... obviously dont like to pay winnings. STAY AWAY "NO KYC for CRYPTO PLAYERS" is total lie!!!! Dishonest!!! We play with crypto because its anonymous and less chance of identity theft submitting documents to random casinos! They should remove NO KYC for crypto players banner it is obviously fraud
December 5, 2023
Unprompted review
Reply from Justbit
Dear Edward,
We are very sorry to hear that you had a negative experience at our casino.
Usually, players who play with crypto are not required to complete the KYC procedure, however, in some cases, our security department may ask players to verify themselves for certain reasons.
JustBit reserves the right to carry out valid identification of a User under Know Your Customer (KYC) procedures in cases not covered by p.13 hereof if there’s strong grounds to believe that there’s risk of commitment of fraud, money-laundering or any abuse on the part of the User or in case of frequent and major withdrawals by one User during a reasonably short period of time.
If you have any further questions or if we can be of further assistance, please do not hesitate to contact our customer support team.
We hope for your understanding and that your evaluation will be better after solving this case.
Best regards,
JustBit Casino Team.
Efficiency and Good customer service..
Efficiency and Good customer service... Payouts could be better but ey, A man can dream.
November 2, 2023
Unprompted review
Reply from Justbit
Dear Leonard Burgess,
Thank you for your feedback and for recognizing us as a top casino!
We are pleased that you enjoy our gaming environment. Regarding the payout time frame, we understand that waiting for your winnings can be the less thrilling part of the gaming experience. We want to assure you that we are constantly working to expedite this process. The duration of 7 to 10 days is generally a conservative estimate and often depends on the payment method selected. Some methods can indeed be quicker, and we are always exploring new avenues to provide faster withdrawal options for our players.
We appreciate your patience and are always here to ensure that your payouts are processed as swiftly and securely as possible. Your satisfaction is our priority, and your feedback is invaluable in helping us improve our services.
If you have any more questions or if there's anything else we can assist you with, please don't hesitate to contact our customer support team.
Thank you for playing with us, and we look forward to your next visit!
Warm regards,
JustBit Casino Team.
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